HCB Solicitors Reviews 689

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professional, compassionate, and understanding approach, often highlighting individuals who go above and beyond to assist them. The service provided is frequently described as excellent, with many appreciating the efficiency and ease of their overall experience, even with complex legal processes. Reviewers are particularly impressed with the quick response times and clear communication, which significantly reduces stress and ensures they are kept informed throughout their cases. However, some customers also noted issues with contact and communication, experiencing slow responses, a lack of transparency, and difficulties in reaching their assigned solicitor. A few other people also felt that the service could be unprofessional, with some reporting unexpected changes in solicitors and concerns about the diligence and timeliness of advice.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their professionalism, expertise, and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the efficiency,... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness, professionalism,... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the quick and efficient... See more

Customer communications

Clients share ambiguous opinions on contact, with some reviewers expressing dissatisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When my father had a stroke, he finally agreed that perhaps, he should have arranged power of attorneys. I contacted HCB, Northampton as they had drawn up his will. They offered to come & see Dad... See more

Rated 5 out of 5 stars

Our Family Executive engaged HCB to deal with our mother’s estate. We all wanted closure in this difficult time. It’s not a quick process to engage anyone. HCB were hired to do a thoroughly... See more

Rated 5 out of 5 stars

Sherie and Sharon were fantastic at keeping us informed at all time. They responded to emails promptly and phoned at crucial points.It was a tricky process. Although it was a short chain, the person a... See more

Rated 5 out of 5 stars

We cannot recommend Jill Blacknell and Aneesah Khan highly enough at HCB Leicester. The progression of both our sale and purchase was far from straightforward, but they were equally amazing and made... See more


Company details

  1. Legal Services

Written by the company

HCB offers personal and commercial legal advice, enabling us to provide a first class service, all under one roof.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

689 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 63% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

HCB Solicitors Solihull

HCB Solihull recently acted for us in the sale of a property and we found the service we received from both Taranjeet our Solicitor and assistant Mohammed excellent. They were friendly, professional and approachable and we were always able to contact them when required. We were regularly kept informed where they were with the sales process and are very happy with the service we have received.

February 19, 2026
Unprompted review
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Rated 5 out of 5 stars

HOUSE SALE AND PURCHASE.

I WENT TO HCB SOLICITORS TO FIRST REGISTER MY HOUSE THAT I PREVIOUSLY LIVED IN.THEN I DECIDED TO DOWN SIZE AND I RETURNED TO HCB TO SELL AND PURCHASE BOTH PROPERTIES.ON MY FIRST MEETING WITH ALISON WACEY AND OTHER MEMBERS OF HER TEAM I KNEW INSTANTLY THAT I HAD CHOSEN THE RIGHT SOLICITORS TO REPRESENT ME.THEY WERE EXCELLENT IN ALL DEALINGS OF MY HOUSE SALE AND PURCHASE

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Hcb Solicitors. Leicester.

We have used hcb solicitors in leicester a few times now dealing with my late brother Father and Mother's affairs. They are excellent and we would very highly recommend them to anyone.
The team are highly professional and are very attentive when dealing with your personal affairs.
Thank you to all of the team at hcb solicitors in leicester.

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

HCB Alcester

Thanks to Natassia and Kate at the Alcester office who handled a work situation for me diligently and professionally

Thanks

December 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Romeela and her team were very helpful…

Romeela and her team were very helpful answering questions responding quickly to queries and dealing with the few problems which arose
Meetings at the office were easily arranged for my convenience and professionally conducted.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

HCB Solicitors

HCB Solicitors, and in particular Abigail Holding, were very efficient, friendly and approachable during the sale of our property. We would recommend them to anyone looking to sell their property.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

My new will

Mr Wilton listened to what I wanted my new will to say. He asked for my explanations on some points. He suggested some alternatives, with reasons, about the money to be given to charities.
He posted the draft to me promptly. I emailed some questions about the wording to him and he emailed his explanation. We agreed a date for signing in his office. This was completed quickly. He explained t the advantage of registering Lasting Powers of Attorney as soon as they could be completed.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Supportive and efficient throughout

I had a great experience with HCB Solicitors during the purchase of my bungalow. The team was professional, efficient, and very supportive throughout the entire process. Communication was clear and timely, and everything was explained in a way that was easy to understand, which made what can be a stressful process feel straightforward and well managed. I felt confident that my purchase was in safe hands from start to finish. I would happily recommend HCB Solicitors in Evesham to anyone looking for reliable and friendly conveyancing support

January 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Quick and efficient sale of property

This was a straightforward property sale and it went through within 3 months which I believe is quicker than usual. I was particularly impressed by the knowledge and experience of the legal assistants, Abigail and Ellie and the approachable nature of everyone we dealt with. I would recommend HCB for conveyance work. This is the Leigh branch.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

I would like to thank Sharon at the HCB…

I would like to thank Sharon at the HCB Leigh branch for the outstanding support she provided during my divorce. From start to finish, Sharon handled my case with efficiency, care, and genuine compassion, while always remaining utterly professional. She explained everything clearly, kept me informed at every stage, and responded promptly whenever I had questions or concerns. At what was an extremely stressful time, her friendly and reassuring manner made a real difference and gave me confidence in the process. I felt listened to, respected, and fully supported throughout. I cannot recommend Sharon highly enough and am truly grateful.

January 29, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS.

Had the misfortune of having to deal with this firm as part of a legal process. Their advice was diabolical which resulted in their client dis-instructing HCB and our negotiations collapsing with considerable wasted legal fees. Their moral compass is broken and my advice to potential clients is to find a firm that is there for your best interests and not their fee account.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Selling unoccupied house.

We engaged Jayne Dolby at the Leicester Office to handle the sale of our late aunt‘s house. Jayne, with legal assistant Aneesah Khan, carried out the process efficiently and effectively. They were quick to respond to all our requests and always courteous and patient. In addition to this level of service the charges were very reasonable and we would have no hesitation in calling upon Jayne and Aneesah for future conveyancing requirements.

January 23, 2026
Unprompted review
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Rated 1 out of 5 stars

Scammed with predatory lawyer

Avoid HCB Widdows Mason Ltd. Predatory, Lazy, and Unprofessional

I strongly advise anyone against instructing HCB Widdows Mason Ltd, specifically their education department. I paid an upfront fee of £1,819.20 for an urgent Fitness to Study matter with a hearing only 48 hours away. What I received was a masterclass in professional negligence and disrespectful service.

Despite providing a comprehensive ZIP file of all my documentation at 11:21 am on Monday, and making payment by noon, the solicitor, Robert Slade, didn't bother to conduct a basic review until 17:26 that evening, only to email me requesting documents that were already in the folder I had sent.

The most egregious betrayal occurred at 12:21 pm on Tuesday, with only less than 24 hours before my hearing. Only then did Mr Slade inform me that my case had "no realistic prospect of success" and that drafting the rebuttal letter I hired them for would be a "waste of money". This last-minute abandonment left me completely stranded, having turned down other solicitors to rely on HCB, and gave me zero time to find alternative legal support.

To add insult to injury:
They charged me £50 per email for "clarifications" that only existed because they failed to read the files I provided.
The firm refused a full refund, withholding £968.40 for just three hours of "work" that actually left me in a worse position than if I had never instructed them.
Their internal complaints handler, Angie Gurdon, was entirely dismissive, refusing to acknowledge the clear lack of due diligence or the untimeliness of their advice.

This firm takes advantage of students in high-stress situations, demands massive upfront payments, and then provides "advice" based on incomplete reviews of the evidence. They are a legal "service" that delivers nothing but a bill and a sabotaged case. Do not trust them with your cases.

July 23, 2025
Unprompted review
Rated 1 out of 5 stars

Not A Good Experience

Right from the offset I was told that to evict the tenants from my house shouldn't take long and was told it would cost around £1500 plus court fees.
The solicitor was too hell-bent on trying to argue a case that wasn't there, and there was a much simpler solution right from the beginning.
It's cost over £9000 and I still haven't got my house back, although that should happen soon, fingers-crossed.
The whole process has made me extremely stressed to the point of calling for an ambulance 3 days ago after my heart stopping and was diagnosed with vasovagal syncope. Thanks very much guys for nearly killing me.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Wendy and Ann managed the sale of our property.
They were efficient, professional and friendly.
The process was completed in a timely manner with ease.
Would highly recommend.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Natassia Brown - Employment Solicitor

Natassia has acted for me in an Employment issue which has just been successfully resolved after more than a year. During this time, she’s been absolutely brilliant, friendly and approachable, but dedicated and professional at the same time. She had answers to any questions I had and managed to deal with everything that came up quickly, calmly and efficiently. I wouldn’t hesitate to recommend her.

January 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Will - Dominika Naderkiewicz

I would like to recommend Dominika Naderkiewicz who prepared our (my husband and myself) wills. Her knowledge, dedication and handling of the entire matter were top-notch.
with her kind and friendly approach, she was able to explain step by step from legal to general language.
The punctuality, pleasant atmosphere and additional advice we received are worth emphasizing.
We are very pleased to have had the opportunity to be Dominika"s clients.
I recommend Dominika to anyone still considering making a will.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Sherrie & HCB

Sherrie Litherland acted as my conveyancer on the purchase of my first property, and I couldn’t have been more impressed with the service she provided.

She took over my case part-way through when another team member left the company and was outstanding from start to finish. Sherrie was always easy to contact, kept me fully updated, proactively chased the sellers’ solicitor, and consistently acted in my best interests. I felt completely supported throughout the entire process.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

100% would recommend

first time buyers and first time ever using a solicitor, HCB provided a helpful and friendly service throughout the process of buying our first home, ensuring clear and transparent communication. Thank you for all your help, would definitely recommend

January 9, 2026
Unprompted review

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