HCE Reviews 

Danny from customer services online was very helpful and resolved my payment issues within minutes. Great customer service
I highly recommend this company

We ordered items for the first time from HCE which took 4-6 weeks for delivery, and were very pleased that it arrived within the timescale. Our emails were always promptly responded to and we wouldn't hesitate to order from them again. We were pleased with the service and items ordered. Thank you

recommended

Fantastic company. Online chat was so simple to use and very quick to address my query. I have ordered a number of products and always had the best price from HCE. Price promise a lovely gesture. Thanks for helping me Clear Lugs!

Our request for a quote was delivered promptly, was accepted and the equipment arrived almost immediately.

Thank you for your prompt reply and great service!

Ibegun and Company Nigeria Ltd and HCE have been partnering for over 15 years now. We have had a cordial business relationship with mutual respect for each other. Our business obligations have been discharged perfectly.

Always quick to respond to emails and delivery time's are accurate , always provide an excellent service

I had a really positive experience with HCE. The whole process was simple and straightforward, with everything explained clearly.Great service and very quick delivery. I would definitely recommend them!

i dont ever leave reviews but in this instance i will,
from contacting customer services to recieving my order every step was an absolute breeze and made easy with the amazing team they have,
nothing was to much trouble from any of the employees of this company, i will have no hesitation whatsoever to repeat my order.
its just a shame other companys dont operate with the professionalism and can do attitude of this company

Really great customer service. My order arrived within the timeframe advised. I was able to find my desired item on the website quickly and the chat function on the website was useful as I had a question and it was answered straight away.

Ordering process was very easy. Great customer service, item arrived quickly. Will be a returning customer thank you

Recently made a purchase with HCE, Connor was helpful with my enquiry and was quick at responding and I received my order quickly.
Would recommend

Great customer service by Michael through the chat widget they have on the website which is absolutely brilliant, it makes things so much easier rather than having to call or email. Very quick and prompt response and issues I was very were solved by Michael in no time. Much appreciated thank you so much :). Will be a returning customer

I had a non-standard request. I spoke to Nathan on the phone who suggested that I write an email with my detailed questions.

Within 4 hours of doing so, Nathan had spoken to the manufacturer of the type of product I required, put me in contact with the manufacturer so that the manufacturer and I could have a detailed conversation on the phone, the manufacturer thought about which of his products would best suit my needs, the manufacturer let Nathan know, the particular product wasn't sold by HCE but they put it up on their website for me, and I was then able to pay for the product feeling as comfortable as I can be buying a product that I've never bought before.

Thank you Nathan and HCE! If I could give more than 5 stars, I would do so!

Great customer service, from real people with knowledge and common sense. I had an issue with a product I had purchased in June, HCE acted quickly, contacted the manufacturer and put me in touch directly. All concerned were amazing and the problem was solved the next day, by the manufacturer Fabulous service and aftercare, very happy customer.

Customer service very good.
I ordered something in error, and they managed the returns and refund processes very professionally, keeping me informed at all times..

Overall, this interaction and its outcome have been very positive.
The main aspects of the experience of dealing with this team include reliability, assiduous attention to details, expertise, and diligence.
I highly recommend this company and their services.

We purchased an examination lamp a couple of years ago and its flexible arm became droopy, this caused the lamp head to be damaged.
The HCE customer support team were excellent and contacted the manufacturer on my behalf and they arranged for a free replacement unit to be sent (even though it could have been classed as user damage by other suppliers).
Their help was much appreciated and if asked for future suppliers for NHS equipment, I will recommend HCE (as long as the price is comparable).