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Westside Jewelry co Reviews 88

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TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its amazing quality, perfect fit, and stunning appearance, often exceeding expectations and boosting confidence. The staff is frequently highlighted for being super helpful, communicative, and making the entire process easy and smooth, from initial inquiries to receiving the final product. Many people appreciate the excellent customer service, noting quick responses and professional guidance throughout. However, some customers were dissatisfied with the product quality, mentioning issues like barely visible jewels, crooked designs, or gold plating that tarnished quickly after only a few uses. A few other people also felt that the service was unprofessional and frustrating, with long waiting times for products that arrived poorly made or with incorrect specifications.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers expressed delight with the final product,... See more

Quality

People report positive experiences with quality, often praising the craftsmanship, precise fit, and overall... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, helpfulness,... See more

Service

Clients share positive opinions on service. Many customers praise the friendly, quick, and amazing service,... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

SO glad I picked HCGRILLZ. Great communication (especially for when I kept messing up the molds and needed help), amazing quality and super quick turn around time. They're my favourite accessories and... See more

Rated 5 out of 5 stars

Tyler and the team were super helpful, I had no idea about sizing or designs, but they answered all my questions and made the whole process super easy from start to finish. Communication was quick and... See more

Rated 5 out of 5 stars

Absolutely amazing service, any questions I ever had were answered within minutes. The whole process was super easy and straight forward. My grillz arrived packed so beautifully and are stunning! Su... See more

Rated 5 out of 5 stars

Such a smooth experience they was so accommodating when I needed help with my moulds and very fast at replying. As soon as my grills came in I was beyond aesthetic. It’s exactly what I wanted and even... See more

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

88 reviews

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1-star

Replied to 80% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

10/10 grillz

Came across hcgrillz on Instagram, decided to have a look as ive always wanted grillz, coincidentally that day they have a sale on so I couldn’t say no after sussing out there website and Insta page, once I ordered them the molds came in 3 days, once I did that I had to send them back n wait only a month to receive my grillz, which came back perfect better than expected and I love how it’s an Australian company

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

My first grills

Oshane broke down the process in a way that was easy for me to understand. It was a truly great customer service experience and very welcoming

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Oshane was a super friendly and helpful dude! He explained the process in detail and answered all the questions we had. Would definitely recommend getting your grills done with them.

April 11, 2026
Unprompted review

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