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Hcpersonalshopper Reviews 

203
•
TrustScore 4 out of 5

4.0

Clothing Store
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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers had a great experience with this company. Satisfied consumers frequently praise the exceptionally fast shipping times and the stunning visual quality of the trendy trainers featured on the online store. Many people also highlight the prompt communication and the consistently helpful attitude shown by the support staff throughout their entire shopping journey. However, some customers also noted significant delivery delays with postal services and experienced unhelpful, slow responses regarding complex product returns and refund requests. A few other people additionally felt that receiving incorrect items or shipments completely lacking original packaging caused considerable frustration and unexpected disappointment.

What people talk about most

Product

Customers had positive experiences with product, often describing the trainers as stunning and beautiful.... See more

Order

Reviewers highlight ambiguous aspects of order, as experiences vary significantly between customers. Many... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that items frequently... See more

Customer service

Clients share ambiguous opinions on customer_service, reflecting a wide split in reviewer experiences. Many... See more

Response time

Consumers find the response time to be remarkably positive and efficient. Shoppers consistently report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered my shoes yesterday they arrived today. Quick responses from HC very reliable shoes are exactly how they was described very happy will be using again very soon thankyou

Rated 5 out of 5 stars

Entered a competition with this company and won! They was really good communicating and helping me pick what shoes I wanted, I was awkward and picked a shoe they didn’t have in stock but they was sti... See more

Rated 5 out of 5 stars

Ordered a pair of asics through instagram and they came in a box in perfect condition, delivery was longer than expected but as soon as I messaged about it I got a reply saying when they would arrive... See more

Company details

  1. Clothing Store

Information provided by various external sources

HC Personal Shopper, Footwear, Clothing & Accessories from your favourite luxury shopper. Including Balenciaga, Adidas, Christian Louboutin, Gucci, Louis Vitton and many more. UPS UK Delivery Shipping Only

Contact info

4.0

Great

TrustScore 4 out of 5

203 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.0

All reviews

(203)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Superfast Delivery

Ordered my trainers Friday lunch time and they arrived Monday morning! Can’t believe how quick they arrived.
Once the order was confirmed I received tracking information to track my order over the weekend. Couldn’t be happier with my amazing trainers and the excellent customer service!

October 29, 2020
Unprompted review
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Rated 5 out of 5 stars

Brilliant company!!!

Always been helpful from start to finish everytime I use them. They have always sourced what ive been after and been with me when they say it will be. Can’t fault them at all

October 21, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing! Both Noah Thomas and hc personal shopper! Always loved every item we’ve got from you thank you so much highly recommended x

October 21, 2020
Unprompted review
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Rated 5 out of 5 stars

I highly recommend this company for…

I highly recommend this company for trainers. I have been a customer for several years, but recently they managed to source me some trainers that nowhere else online had in stock in my size or colour. I wanted them for a weekend away & they where delivered a few days prior. Made up thank you again!

October 15, 2020
Unprompted review
Rated 5 out of 5 stars

I have always used HC and always will…

I have always used HC and always will when it comes to buying shoes and branded clothing. A brilliant team with all the best knowledge in today’s fashion! Very helpful, the best service and fast, secure delivery! I highly recommend.

October 12, 2020
Unprompted review
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Rated 5 out of 5 stars

Great service

First experience with HC Personal Shopper, ordered some Mcqueens which were delivered quickly (within two days), the shoes were perfect and fitted nicely. Service was quick and easy... thank youu!!

October 9, 2020
Unprompted review
Rated 5 out of 5 stars

Lee hig

Amazing service from HC as always, very proffesional and the customer service is fantastic, i would highly recommend using these guys for all designer clothing and shoes🔥personal shopping is the way forward!

October 9, 2020
Unprompted review
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