HDEW Cameras Reviews 

4,285
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 472 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often noting significant savings compared to other retailers, making high-quality products accessible. The service is frequently described as excellent, with many appreciating the helpful and knowledgeable staff who provide good advice and communication. People also highlight the prompt and efficient delivery of well-packaged items, ensuring products arrive in good condition. However, some customers initially felt skeptical due to the exceptionally low prices, wondering if they were too good to be true or if the site was legitimate. A few other people also felt that while delivery is generally quick, it might not always be next-day, requiring a little patience for the substantial savings.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality and condition of items... See more

Price

Consumers find price to be positive, with many reviewers consistently highlighting the competitive and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Service

Clients share positive opinions on service, consistently describing it as excellent and professional from... See more

Order

Customers had positive experiences with order, praising the ease of the ordering process and prompt delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After a bit of research to understand why HDEW can charge less than others for camera equipment, I placed an order for an OM1 package. Two days later it arrived by courier. So, a good result; a cost s... See more

Rated 5 out of 5 stars

A fantastic company to shop from. I've always had genuine products sent through, in record time, and at better-than-market prices. Their customer service is second to none and grievances, rare as they... See more

Rated 5 out of 5 stars

First time ordering from an online store like this and naturally was a bit weary. I needn't have been worried, such a great service, fantastic speedy delivery and a great product! Wish I'd known about... See more

Rated 5 out of 5 stars

I bought a Canon EOS R5 ii and a Canon RF 100-500mm lens. I did loads of research online about price/ availability/ delivery. It was important to me that it wasn't faceless website/ warehouse. I ph... See more


Company details

  1. Photo Shop

Information provided by various external sources

Professional online resellers of DSLR cameras, camcorders, lenses, memory cards and more from a range of brands such as Canon, Nikon, Olympus and Sigma.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(4,285)

468 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent and helpful company, with a phone line too!

Had a question to ask about the camera I wanted to purchase, made phone call to Hdew and spoke to a helpful young lady who answered my question.
Purchased the camera at a very competitive price, it was dispatched promptly and well packaged. Hdew are an excellent company to do business with, this is the second time I’ve used them and will be using their services again in the near future.

March 25, 2026
Unprompted review
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Rated 5 out of 5 stars

First time purchasing - excellent

First time purchasing after finding a very competitive price for new IPad.
Did some research and feeling satisfied they could be trusted with online purchasing.
As others reviews have identified it comes with a USA charging plug along with UK comparable one. I’m not sure why people are concerned about that, it’s a genuine Apple IPad.
Delivery was fantastic, day of ordering I rang to check when to expect it, assured me was in stock and would post for delivery the next day.
The pricing was excellent and it’s good to support small businesses. Highly recommend.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Novice camera buyer

As a complete novice, I chose the Olympus camera from HDEW cameras.

After several no doubt amateurish questions that I asked, the responses were almost immediate and informative.

I would have no hesitation in recommending HDEW and Harry in particular.

March 25, 2026
Unprompted review
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Rated 5 out of 5 stars

The prices are great!

The prices are great, especially when the vouchers are available. Items arrive in good time. And I’ve never had any problems with this company. Highly recommended.

April 21, 2026
Unprompted review
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Rated 5 out of 5 stars

My first purchase from HDew Cameras.

My first purchase from HDew Cameras.
Straight forward ordering, good prompt responses from Customer service, product arrived in perfect condition. No problems. Would use again, as prices are great compared with some other sources, depending on the item I wanted.

March 14, 2026
Unprompted review
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Rated 2 out of 5 stars

My idea of an open box is not the same…

My idea of an open box is not the same as HDEW. The camera came with a shutter count of 1322 and the lens was dirty, also no battery. This should have been described as used.

March 26, 2026
Unprompted review
HDEW Cameras logo

Reply from HDEW Cameras

Hi David,

Thank you for your review, and sorry for the disappointment caused here.

Our listing for this camera read:

"1 OPEN BOX UNIT - EXCELLENT CONDITION BUT MISSING BATTERY
ORIGINAL BOX AND ACCESSORIES *MISSING THE BLX-1 BATTERY*
SHUTTER COUNT = 1,231
RETURNED AS LOCKED TO NTSC VIDEO FORMAT AND UNABLE TO RECORD PAL VIDEO"

It was not our intention to mislead, nonetheless - apologies again.

Kind regards,

Harry @ HDEW Cameras

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