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Review summary

Created with AI, based on recent reviews

Considering 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, often describing it as outstanding, impressive, and beautiful. Many appreciate the fast delivery service, with orders frequently arriving sooner than expected. The ordering process is generally seen as easy, and the customer service is highlighted for being helpful and responsive. However, some people were dissatisfied with product issues, such as flickering lights or missing remote controls. A few customers also mentioned concerns regarding shipping costs or the visibility of connecting cables on certain designs.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers are consistently satisfied with the quality and... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the incredibly... See more

Quality

People report positive experiences with quality. Customers are consistently pleased with the final product,... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly such a great & quick experience! HDJSign was super communicative with fast response & quick turnaround. Received pictures along the way and I customized both signs for my kids’ room letting m... See more

Rated 5 out of 5 stars

⁷Service was great.the signage was outstanding very impressive 👏..the delivery was Quick to Brisbane Australia received within 5 day's. .. thank's again. I wouldn't hesitate to recommend these pro... See more

Rated 5 out of 5 stars

I plugged it in before wrapping it and everything worked perfectly and it looked great. Im excited for my daughter to see it, she loves lights. Shipping was terrific considering it came from China,... See more

Rated 5 out of 5 stars

I’d never made a neon sign before. I spoke with a customer rep via FB messenger. We discussed what I wanted, the size that was best, shop placement and lighting, etc. When the sign came I saw one chan... See more


Company details

  1. #1 of 2 best companies in Wedding Planner

Written by the company

HDJ Sign is the Most Affordable Led Neon Sign Supplier around the world, creates beautiful, high-quality handmade neon signs and provides LED neon signs installations and custom neon signs for Wedding, Bar, Shops, Home Decor with the best price; Perfectly Design your own neon signs and light up your business logo, name


Contact info

4.8

Excellent

TrustScore 5 out of 5

284 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

This service was great!

This service was great! The sign was done to my exact specifications, the team reached out to confirm the mock up before they made it, and it was shipped out in record time! The only reason I gave it four stars instead of five is that the dimmer box was cracked when it arrived, but we managed to jerry rig it so that it works just fine. The sign itself came in great condition and I am amazed at how good it looks! Would 100% recommend this to anyone looking to get good quality without breaking the bank.

May 26, 2023
Unprompted review
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Reply from Hdjsign

Thanks for your review!Glad you like the sign.We are sorry for the breakage of the adapter during shipping. We have resent you a new adapter. If you have any questions, please feel free to contact us

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Rated 5 out of 5 stars

Neon looks amazing!!

Neon looks great and I was thrilled they could recreate someone else’s design. Loved working with them to get just the design I wanted. Kept in contact and very customer focused.

It was incredibly quickly completed and delivered without damage to the neon piece.

Should have just screwed it into the wall instead of trying to use the plastic anchors. Overall though incredibly pleased.

R. Katz

May 10, 2023
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Reply from Hdjsign

Thank you for your review!We're glad you're satisfied with it!!!If you need any help, please feel free to contact us. Email: support@hdjsign.com

Rated 5 out of 5 stars

Process was fairly simple and great…

Process was fairly simple and great communication. Even though my business partners were very skeptical about the price, they came to meet me at a little lower to help me out. Product came and it’s fantastic!

May 6, 2023
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Reply from Hdjsign

Thank you for your review!We're glad you're satisfied with it!!!If you need any help, please feel free to contact us. Email: support@hdjsign.com

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Rated 5 out of 5 stars

Great gift for my brother

Thank you! Ordered as a gift for my brother for his birthday. He hung the sign above his gaming pc and is thrilled about the overall look.

May 10, 2023
Unprompted review
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Reply from Hdjsign

Thank you for your review!We're glad you're satisfied with it!!!If you need any help, please feel free to contact us. Email: support@hdjsign.com

Rated 4 out of 5 stars

Good experience

Product arrived as scheduled and as advertised

May 3, 2023
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Reply from Hdjsign

Thank you for your review!We're glad you're satisfied with it!!!If you need any help, please feel free to contact us. Email: support@hdjsign.com

Rated 5 out of 5 stars

Love it worth it

Love love out neon sign and can't wait to use it for our wedding!

March 27, 2023
Unprompted review
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Reply from Hdjsign

Thank you for your review!We're glad you're satisfied with it!!!If you need any help, please feel free to contact us. Email: support@hdjsign.com

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Rated 5 out of 5 stars

Was skeptical at first....

Fast shipping and GREAT PRODUCT! I'm telling everyone how affordable and fast shipping this company is.

April 28, 2023
Unprompted review
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Reply from Hdjsign

Thank you for your review!We're glad you're satisfied with it!!!If you need any help, please feel free to contact us. Email: support@hdjsign.com

Rated 5 out of 5 stars

Great product and customer service

I bought this for our wedding rather than hiring from one of the wedding venues partners (it was about 1/3 of the cost!) after checking the reviews on trustpilot.
They were really quick to respond to my question about lead time and after ordering it was here in 6 days.
There was disappointment at first as the sign was faulty but after a quick message they promised a new one would be delivered in time for the wedding and it arrived only 2(!) days later!
It worked perfectly and I was really impressed with the quality and it was a great addition to the wedding decor at the venue. Now we’re just trying to find a suitable spot to hang it at home.

April 11, 2023
Unprompted review
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Reply from Hdjsign

Thank you for your review!We're glad you're satisfied with it!!!If you need any help, please feel free to contact us. Email: support@hdjsign.com

Rated 5 out of 5 stars

Reb1993 on Twitch Sign

Direct messaging to work on my custom sign. Very happy with it, lots of compliments!

April 23, 2023
Unprompted review
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Reply from Hdjsign

Thank you for your review!We're glad you're satisfied with it!!!If you need any help, please feel free to contact us. Email: support@hdjsign.com

Rated 5 out of 5 stars

Love how it turned out!

Love how it turned out delivery was on target so happy with this purchase!

April 10, 2023
Unprompted review
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Reply from Hdjsign

Thank you for your review!We're glad you're satisfied with it!!!If you need any help, please feel free to contact us. Email: support@hdjsign.com

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Rated 5 out of 5 stars

Everything was perfect

Everything was perfect ! Super fast for delivery !

April 6, 2023
Unprompted review
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Reply from Hdjsign

Thank you for your review!We're glad you're satisfied with it!!!If you need any help, please feel free to contact us. Email: support@hdjsign.com

Rated 5 out of 5 stars

Highly recommend!

Had a very safe and enjoyable experience ordering with HDJsign, they fully understood what I wanted and helped with all my questions regarding size, design and colour. Very happy with the product!

April 19, 2023
Unprompted review
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Reply from Hdjsign

Thank you for your review!We're glad you're satisfied with it!!!If you need any help, please feel free to contact us. Email: support@hdjsign.com

Rated 5 out of 5 stars

Great experience

Great experience. Fast service and the light sign came out beautifully. It was a gift for my boyfriend and he loved it.

April 18, 2023
Unprompted review
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Reply from Hdjsign

Thank you for your review!We're glad you're satisfied with it!!!If you need any help, please feel free to contact us. Email: support@hdjsign.com

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Rated 5 out of 5 stars

10/10

Delivered fast and is just like the pictures

April 4, 2023
Unprompted review
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Reply from Hdjsign

Thank you for your review!We're glad you're satisfied with it!!!If you need any help, please feel free to contact us. Email: support@hdjsign.com

Rated 5 out of 5 stars

I’d Order another

Do it order it

April 6, 2023
Unprompted review
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Reply from Hdjsign

Thank you for your review!We're glad you're satisfied with it!!!If you need any help, please feel free to contact us. Email: support@hdjsign.com

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