It was Ashli for her kindness to customer support and her knowledge and willing to assist me in my time of need with computer problem(s). I commend your HR for finding employees of the likes of... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had just bought a classic car and the seller was insured with Heacock already, I had called land spoken to Kaitlyn and he thin 10 mins she had my new policy all set up and I was fully insured ready... See more
Company replied
Amanda was amazing. She did a very good job helping me get all the required information needed to get the policy enforce on my classic cars. As a previous Haggerty insurance customer, I can only s... See more
Company replied
I've been dealing with Heacock Classic for more than 25 years. They understand classic performance cars, are very helpful and always available. I've shopped around. The price is fair and the advice... See more
Company replied
Company details
- #33 of 113 best companies in Insurance Agency
- #9 of 41 best companies in Auto Insurance Agency
Written by the company
Heacock Classic Insurance is here to provide personally tailored specialty insurance for your Antique, Classic, Collectible, Race or Exotic Collector Vehicles that are living the “Collector Vehicle Lifestyle.”
Contact info
250 Century Parkway Suite 425, 08054, Mount Laurel, United States
- (800) 678-5173
- info@heacockclassic.com
- heacockclassic.com
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Change of state for my policy.
Other than the long wait to get to talk to someone, the people I talked to were very friendly and professional.
September 8, 2025
Reply from Heacock Classic
Thank you for your feedback. We’re glad to hear our team was friendly and professional once you connected with them. We also understand how frustrating wait times can be and truly appreciate your patience as we work on improving that part of the experience.
Kristi is personal and professional
Kristi is personal and professional! Easy to talk too and handled the process with ease. I'll be insuring more of my classic autos with Heacock soon.
September 4, 2025
Reply from Heacock Classic
Thank you so much for your positive feedback! We're thrilled that you had a great experience, and your kind words mean a lot to our team. It's our goal to provide excellent service and to ensure customer satisfaction. If you have any further questions or needs, please don't hesitate to reach out. We look forward to a long relationship together, and we appreciate your support!
Great experience on the phone
Great experience on the phone. Can’t remember who I talked to but she was extremely helpful!
September 4, 2025
Reply from Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Communication with agent was great.
September 4, 2025
Reply from Heacock Classic
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Reply from Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Easy on application process
Easy online application process. Followed up with final specific questions and comments the following day. Special thanks to Agent Tammy Bugna for her courteous and professional help. Was referred by numerous close friends that are insured by Heacock.
September 2, 2025
Reply from Heacock Classic
Thank you so much for your positive feedback! We're thrilled that you had a great experience, and your kind words mean a lot to our team. It's our goal to provide excellent service and to ensure customer satisfaction. If you have any further questions or needs, please don't hesitate to reach out. We look forward to a long relationship together, and we appreciate your support!
Very Professional!
Very Professional!
Great listener
Easy to understand
Courteous and friendly!
Thank you
Armando Hernandez
August 28, 2025
Reply from Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Reply from Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
They walked me through any questions I…
They walked me through any questions I had, Great Customer Service & a pleasure to deal with.
August 18, 2025
Reply from Heacock Classic
Thank you so much for your positive feedback! We're thrilled that you had a great experience, and your kind words mean a lot to our team. It's our goal to provide excellent service and to ensure customer satisfaction. If you have any further questions or needs, please don't hesitate to reach out. We look forward to a long relationship together, and we appreciate your support!
Reply from Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Reply from Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Keep it simple!
Autumn was amazing. She made the process simple and easy. My coverage was explained to me and nothing was hidden. Already started telling my friends about it.
August 23, 2025
Reply from Heacock Classic
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
Reply from Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
The person who helped me
The person who helped me, Georjeanna, was great…took the time to explain it all, and really knew her stuff. Went above and beyond.
August 21, 2025
Reply from Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Insurance made Easy!
Every step was done right, application on line was easy, rep was thorough and knowledgeable . Pricing was competitive, I did not check further, custom insurance for a custom car.
August 20, 2025
Reply from Heacock Classic
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Agent was knowledgable and answered all…
Agent was knowledgable and answered all me questions and helped me through the process of getting me the correct auto coverage for the new state I moved to.
August 16, 2025
Reply from Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Reply from Heacock Classic
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Great customer service!!
Great customer service! They were able to get me a quote instantly and then less than a hour my classic car was ready to hit the road!
August 6, 2025
Reply from Heacock Classic
We are absolutely thrilled to hear that you were pleased with our quick service! Our team works diligently to ensure we meet and exceed your expectations in a timely manner, and we're genuinely grateful for your recognition of our efforts. Don't hesitate to reach out to us in the future, as we're always here to assist you. Once again, thank you for your positive feedback!
Reply from Heacock Classic
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Reply from Heacock Classic
We are absolutely thrilled to hear that you were pleased with our quick service! Our team works diligently to ensure we meet and exceed your expectations in a timely manner, and we're genuinely grateful for your recognition of our efforts. Don't hesitate to reach out to us in the future, as we're always here to assist you. Once again, thank you for your positive feedback!
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