Fast delivery. Got exactly what I wanted at fair price. They were out of stock on a pair of batting gloves. They let me substitute another pair by emailing me. Good communication. Very helpful. Great... See more
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Review summary
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Headbanger has great deals and the checkout process is super easy. Shipping was very fast and products arrived in time for play. Highly recommend them as one of your sources for softball products and... See more
The Headbanger Sports website is great ~ easy to navigate, and provides solid descriptions for the products. They have very competitive prices versus other sites I have looked at. This is the second t... See more
The staff went above and beyond with assisting my Mom and myself with a technical issue. The product my son received is exactly what he expected. Hands down excellent customer service and quality prod... See more
Company details
- #15 of 79 best companies in Sporting Goods Store
- #1 of 5 best companies in Baseball
- #1 of 3 best companies in Baseball Goods Store
Written by the company
We are an eCommerce Baseball and Softball Retail Company who specializes in our Customers Overall Experience and Customer Service while supplying amazing prices on Bats and Equipment. We're professional and fun, all of us have a passion for what we sell. We also try our best to not forget about those who helped get us here. We enjoy treating our customers, employees, and people around us like family. This business has enabled us to Donate to Local Leagues and Organizations, and we search daily for the next way to improve someones life for the better. Yes we sell Baseball & Softball Bats and Equipment but there's so much more to it.
Lowest Price Guarantee
Written by the company
- Find it Cheaper Somewhere Else?
- We will price match - call us at 888-540-2287 and we'll match a competitors price for the same in-stock product you're looking for.
Fast Free Shipping
We Ship Everything Fast and Free!
All Baseball and Softball Bats & Gear Ship Same Business Day by 3pm EST. We offer free shipping on all items with affordable expedited options at checkout!
Contact info
4337 SW Port Way, 34990, Palm City, United States
- 888-540-2287
- info@headbangersports.com
- headbangersports.com
4.8
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 1 week
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Best company
May 29, 2026
Really fast delivery amazing shop
May 28, 2026
Reply from HB Sports
Angel,
Unfortunately, this issue was the result of an incorrect item being purchased at checkout. We shipped exactly what was ordered. While we understand the wrong item was selected, that part of the issue was not on our end.
Once we realized the incorrect item had been purchased, we went out of our way to get the correct item to you as quickly as possible.
We would be happy to help in anyway if you see an easier solution to this.
Headbanger Sports
888-540-2287
Horrible customer service
Customer service was largely unhelpful and rude. They promised a refund with waved fees. First of all, I had to put in a claim with my bank to get the refund even though HB swore they refunded me...nope! Second, I still had fees attached to the refund they sent! But I am so tired of working with them that I'll take the extra $20 hit.
Your reply as well only covers ground that was written via email. The phone calls were also unpleasant and promises for waved fees were given that were not accommodated. What was provided to me by HB Sports was simply the minimal level of customer service that should have been provided. I got my new bat, it works great, but not an HB made product anyways haha. Had to put in a dispute with my bank in order to get the refund because it did not come in as the timeline promised. This is the first one star review I have ever left as I generally like to help businesses. But I also will help purchases be smart when necessary.
May 26, 2026
Reply from HB Sports
This review is not an accurate depiction of what took place with this order.
The order was placed using UPS Ground shipping. Since you are located on the West Coast and we are on the East Coast, that shipping method typically takes 7–10 business days. That timeframe is clearly stated on our website, reflected in the shipping option selected at checkout, and was also communicated multiple times by email.
In an effort to help resolve the situation, we even sent a replacement bat overnight at no additional charge, which you received the very next day.
Once your return was received, we processed the refund immediately. Depending on your bank, refunds can sometimes take 3–4 business days to post back to your account.
While we understand this situation could have gone more smoothly, we made multiple efforts to assist, including offering a free overnight replacement and providing a return label. We also feel it is important to note that multiple members of our team were spoken to in an unnecessarily rude manner throughout the process, please do not throw rocks inside a glass house.
We apologize for any delay caused by UPS and for the frustration this situation created, but we believe we took reasonable and proactive steps to help resolve the issue.
Great selection, price, and fast shipping
Great selection, price, and fast shipping. HB Sports is our first choice for baseball equipment.
June 1, 2026
Great service
Great service. They got the bat shipped out super fast. Would highly recommend!
June 1, 2026
very helpful!
I ordered a bat and noticed the drop was incorrect. I reached out to customer service and they corrected my mistake with no problems.
May 30, 2026
The price was great but the look on the…
The price was great but the look on the turfs looks amazing! I highly recommend buying from this site, the shipping was exceptional!
May 31, 2026
They got me the bat quickly and with no…
They got me the bat quickly and with no issues.
May 30, 2026
Reply from HB Sports
Unfortunately, this order was placed on Friday evening around 6:00 PM during the launch of the AXE Calibur. The item shipped out first thing Monday and arrived within 6 business days of purchase.
If you ever decide to give us another try, we would definitely recommend selecting 2nd Day Air if you are in a hurry to receive the product. Since you are located in central Arkansas, shipping can sometimes take a little longer when free standard shipping is selected at checkout.
We do apologize and agree that it should have arrived sooner, but unfortunately shipping carriers have become more difficult to rely on in some situations.
If you no longer need the bat, we would be happy to accept it back for a full refund and waive any applicable fees due to your dissatisfaction.
Thank you,
Chris
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