While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Ordered an 8ft foldable beam and book package. Received book but no beam. Emailed twice with no reply. Eventually managed to find a phone number to be told it must be a mistake on their website and that no beam was included. Wording on ad and receipt both say 8ft foldable beam and book.
Went there today with my nephew and niece and my nephew has special needs sensory paid full price for us to get in then they have party's booked and shutting the light up floor room it is OK to do this but what do you to to tell a child who has special needs he can not go in and paying full price its a joke should be half price if locking rooms away were paying parents or anyone is paying full price
Paid next day delivery for some shoes 5 days a go... still nothing. No response to my email and no number to call.
Brilliant service. Will definitely use again. Nothing was too much trouble. First class.
Thank you. Nicole Evans.
Excellent customer service given today
My query dealt with quickly and efficiently, sorted with one phone call , well done
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
