HAVEN'T RECEIVED MY ORDER
I ordered an album from their store online in september. they supossedly sent it in october, but it NEVER arrived, they dont respond emails, they basically ignore every form of communication.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I ordered an album from their store online in september. they supossedly sent it in october, but it NEVER arrived, they dont respond emails, they basically ignore every form of communication.
What a terrible placd ti buy the goods they don't send the item they don't answer to emails messages don't buy from this company they should not be trading there not fit for purpose
Ignored online when complaining about a faulty record purchased from the Leamington Spa shop. Blocked on Facebook despite sharing a genuine complaint.
I spend hundreds of pounds on records every month but not a penny goes to this terrible company.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.