HEAL Labs Private Clinic Reviews 195

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism and helpfulness. Many people appreciate the exceptional customer service, noting the quick response times and the smooth, efficient user experience. Consumers frequently mention the detailed explanations provided, making results easy to understand, and the overall process is described as straightforward and stress-free. The staff is often commended for being friendly, patient, and making customers feel comfortable and relaxed during procedures.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting the care and professionalism received.... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently highlight the team's... See more

Customer service

Reviewers express high satisfaction with customer service. Customers consistently praise the team for their... See more

User experience

Users describe positive interactions with the overall user experience. Customers consistently praise the ease... See more

Response time

Customers had positive experiences with response times. Reviewers consistently praise the quick turnaround... See more

Based on these reviews

Rated 5 out of 5 stars

Smooth experience with HEAL Labs, recommended by my old coach Dan Watson. The blood test was done well and the professional made me feel relaxed and told me everything I needed to know about the tes... See more

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Rated 5 out of 5 stars

HEALLabs always. Been using them for 2/3 years now. Communication is 10/10 always. Always happy to help & always a very quick turn around from me recieving the kit, visiting a local phlebotomy, sendin... See more

Rated 5 out of 5 stars

All staff members are very friendly and very proffesional and really helped me too feel relaxed and comfortable they explained everything that they were going too do before hand and why they were doin... See more

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Rated 5 out of 5 stars

I booked 2 phlebotomy services at Heal Labs Elstree Aerodrome clinic this year and both went smoothly. The staff is professional and friendly at the same time and it was easy to book the appointments... See more

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Rated 5 out of 5 stars

Could not recommend HEAL labs enough. Really fast and detailed service provided everything in a fast and professional manor, was my first time using this lab but will defiantly recommend and use agai... See more

Rated 5 out of 5 stars

I’m very happy with the service I received. Delivery was fast, the staff were friendly and approachable, and any questions I had were answered promptly with clear reassurance. The overall experience w... See more

Rated 5 out of 5 stars

Clayton was absolutely brilliant! He went above and beyond to help us with our blood test despite having issues with the kit sent to us by the clinic. He was patient and calm at all times which in tur... See more

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Rated 5 out of 5 stars

excellent customer/company relationship with fast response times and detailed explaination.this guy here definitely cares about his customers health and wellbeing,and felt at ease knowing what everyth... See more

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Rated 5 out of 5 stars

Recieved the kit day after ordering (wed) Had my blood drawn the day after (thurs). Sent off the same day before 4:30pm. Heal recieved the bloods on the friday and i have my results today (saturday)... See more

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Rated 5 out of 5 stars

Quick efficient service. Easy to find what test I require and quick delivery. Results back in less than 3 days after being received with great info graphics of biomarkers. Strongly recommend.

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Rated 5 out of 5 stars

Superb, fast, efficient service. I telephoned Clayton and got my blood tests done same day! He was able to tailor the cost according to my specific request. Really professional. Bill Pomeroy

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Rated 5 out of 5 stars

Best experience drawing blood. I have very small veins and have been left with major bruises by other blood draws throughout my life. At Heal Labs, they had all the tools imaginable and took my bloo... See more

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Rated 5 out of 5 stars

Had a hormone test carried out. Service was simple and easy to follow. Results were within their quoted timescales. Presentation of results is easy to read and understand. Great service.

Rated 5 out of 5 stars

Great communication. They are a very professional and helpful team. I got all the information that I needed before tests and after my tests were done. Also got a test which many labs denied. Highly re... See more

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Rated 5 out of 5 stars

First rate service, quick turn around with advice available if required. Top tip! Read the instruction on when to take your blood sample. I’ll definitely be using them again.

Rated 5 out of 5 stars

Fantastic customer service, could not be happier. my partner used this company a year ago and I have just recently used them. I will no longer use another company. Highly recommended.

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Rated 5 out of 5 stars

Great service from these guys, really helpful and I highly recommend the comprehensive report, super detailed and the video feedback was really helpful! Thanks again guys, I will recommend you all da... See more

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Rated 5 out of 5 stars

The results are well explained so anyone can understand. All results came on time just as promised. The blood samples were taken so careful and painless.

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Rated 5 out of 5 stars

The staff at Heal Labs were excellent. They made the whole process so easy. I received my results back super quick. A very professional experience.

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Rated 5 out of 5 stars

Heal Labs were really helpful in helping me get my Bloodwork done and helping me understand where my baseline was and how to improve via supplementation, diet, etc. Very professional and super helpful... See more

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Rated 5 out of 5 stars

My journey began with heal labs for bloodwork!! from the start Clayton has made this stress free and kept me right the whole way!! I look forward to continuing my journey through heal labs the best ab... See more

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Rated 5 out of 5 stars

Thank you Heal Labs for the way you took care of me. They were very professional and they took time to show me my results and explain in detail what it meant going forward. I highly recommend.

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Rated 5 out of 5 stars

I had my blood test and venesection with Heal labs clinic. Really nice and experienced people to deal with. I recommend them for your next health check.

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Rated 5 out of 5 stars

Went quicker than expected, Clayton was very friendly and kept me updated on the bloodwork / report progress over WhatsApp which was good too

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Rated 5 out of 5 stars

Used HEAL to do my blood work. Did the “ ultimate hormone package with video report “ Very happy and impressed with the service. Will be using again in the future. Thank you

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Rated 5 out of 5 stars

I would highly recommend HEAL Labs! The staff were very friendly and helpful and provided an excellent service from start to finish!

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Rated 5 out of 5 stars

I cannot tell you how much I recommend this place for blood work Clayton is a top man, very nice and the service you get, you are definitely underpaying if you go to this place.

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Rated 5 out of 5 stars

Amazing service. Fast and very helpful. Right advise given and help provided if needed. Highly recommend.

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Rated 5 out of 5 stars

Very good service with Heal, prompt and kept in the loop through the process of my Platinum bloods. They will be my go to moving forwards

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Rated 5 out of 5 stars

Excellent service Very professional I found the report very informative and helpful. Would definitely recommend them. Money well spent. Remember You only live once……

Rated 5 out of 5 stars

Excellent service, provided in depth analysis of blood markers, helped to understand what it all meant and recommend fixes for anything that’s wrong.

Company replied

Rated 5 out of 5 stars

Top bloke, explained everything, made you feel welcome and comfortable. Will return.

Rated 5 out of 5 stars

I found heal labs through my coach Anthony. The guys at heal labs are really second to none from start to finish. Everything was so easy and the results came back exactly when they said they would. Wh... See more

Company replied

Rated 5 out of 5 stars

Excellent service excellent feed back even when back logged they kept me informed and updated highly recommend

Rated 5 out of 5 stars

Clayton and everyone at heal bloods was very helpful and friendly and the service was perfect

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Rated 5 out of 5 stars

Absolutely amazing service always my go to for blood test. 10/10

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Rated 5 out of 5 stars

Used heal labs a few time now and can’t fault them fast and easy process thanks again heal labs

Rated 5 out of 5 stars

Great service, excellent communication and prompt results. Had an issue with a piece of equipment that was sorted within a couple of days with no fuss. 100% recommend

Rated 5 out of 5 stars

Very straight forward process going to get bloods taken and receiving the results. A friendly and professional service over all .

Rated 5 out of 5 stars

Had my blood works today via Goodbody but the Clayton was amazing! Normally drawing blood is painful and they cannot find the right veins but Clayton was professional, prompt and absolutely pain fre... See more

Rated 5 out of 5 stars

I honestly cannot recommend Heal Labs highly enough. I went to them privately to have my blood tests done, and from the very beginning, their level of professionalism, care and thoroughness was o... See more

Rated 5 out of 5 stars

Quick and convenient to get a test done, very nice guy answered all our questions.


Company details

  1. Blood Testing Service
  2. Fitness and Nutrition Service
  3. Home Health Care Service
  4. Women's Health Clinic
  5. Walk-In Clinic

Written by the company

Simple, Private Preventative-Health Home Blood Testing Kits & Services. Blood Testing Results & Analysis. Phlebotomy Services - Local In-Clinic (St Albans, Herts.) & Mobile Options. Gain insight & understanding from blood biomarker snapshots of your body from inside out and optimise your health through our data-driven private blood test kits allowing you to monitor, manage & maintain your own health, fitness and wellness. Blood test with HEAL Labs and BEGIN FROM WITHIN.


Contact info

4.9

Excellent

TrustScore 5 out of 5

195 reviews

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Rated 5 out of 5 stars

Very helpful and skilled

Had my blood works today via Goodbody but the Clayton was amazing! Normally drawing blood is painful and they cannot find the right veins but Clayton was professional, prompt and absolutely pain free process.

Much appreciated!

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

I honestly cannot recommend Heal Labs…

I honestly cannot recommend Heal Labs highly enough.
I went to them privately to have my blood tests done, and from the very beginning, their level of professionalism, care and thoroughness was outstanding. They didn’t just “take my bloods” and send me on my way they carried out a detailed review, explained everything clearly, and took the time to ensure nothing was overlooked.
When my results came back and showed that my bloods weren’t good, the team acted immediately. They contacted me, talked everything through properly, and gave me clear, sensible advice even late into the evening. I never once felt rushed or dismissed. I felt genuinely cared for.
What truly sets Heal Labs apart is their follow up. They checked in on me the very next morning when I had to go to hospital, and they have continued to check up on me throughout my entire journey. That level of support is rare. They don’t just provide a service they provide real care.
If you’re considering private blood testing and want a team that is thorough, responsive, knowledgeable and genuinely compassionate, Heal Labs are exceptional. I’m so grateful for their support and would recommend them without hesitation.
Thank you for going above and beyond.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Very good

Had a hormone test carried out. Service was simple and easy to follow. Results were within their quoted timescales. Presentation of results is easy to read and understand. Great service.

February 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Our go to clinic.

Myself and my wife have tried plenty of clinics in the London area over the years and we now only use HEAL labs. Always great service with quick results and at a good price. Couldn’t ask for more.

February 2, 2026
Rated 5 out of 5 stars

Great service

Great service, excellent communication and prompt results. Had an issue with a piece of equipment that was sorted within a couple of days with no fuss. 100% recommend

January 27, 2026
Unprompted review
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Rated 5 out of 5 stars

I’m very happy with the service I…

I’m very happy with the service I received. Delivery was fast, the staff were friendly and approachable, and any questions I had were answered promptly with clear reassurance. The overall experience was excellent, and I will definitely be using Heal Labs as my regular provider for blood test kits.

January 9, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent service

Excellent service
Very professional
I found the report very informative and helpful. Would definitely recommend them. Money well spent.
Remember
You only live once……

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

HEALLabs always

HEALLabs always. Been using them for 2/3 years now. Communication is 10/10 always. Always happy to help & always a very quick turn around from me recieving the kit, visiting a local phlebotomy, sending the kit back same day, result back within 2/3 days. Never had a bad experience. Class firm 🫶🏼❤️

December 5, 2025
Unprompted review
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