Thank you Tina Dean!
We have had terrific advice from Tina Dean who personally masterminded the switching to a new health provider.
No praise can be too high for all her help..
A VERY BIG THANK YOU!!
July 10, 2025
Unprompted review
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Company details
- Health Insurance Agency
- Income Protection Insurance Company
- Insurance Agency
- Insurance Broker
- Life Insurance Agency
- Term Life Insurance Provider Company
Information provided by various external sources
Compare Private Health Insurance & See What You Can Save with Usay Compare - Specialist Medical Insurance Brokers
Contact info
Broadway Lane, GL7 5XZ, Cirencester, United Kingdom
- healthinsurancecompare.co.uk
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
AVOID,Miss-sold a policy,no help
Miss-sold a policy.
They are great at selling absolutely rubbish if your not happy!!
AVOID at all costs,save your money.
I’ve left an honest review of my my personal experience with this company.
I will not enter into any more correspondence or do not want to be contacted .
February 20, 2025
Unprompted review
Reply from Usay Business Ltd
Thank you for your updated review. To opt you out of all communications we do need to identify you. Please can you send your details over to customerservices@usaycompare.com or call our team on 01285 864670 – we will then be able to opt you out as requested. Thank you for your time.
If I could give ten stars I would…
If I could give ten stars I would because Lee in the Health Insurance department was absolutely amazing. I am in my mid 70’s and didn’t really understand all of the options and he explained thoroughly & carefully to help me understand my options. It took him three calls over a period of time before I really understood my options & costing. He was so patient & kind and I didn’t feel overwhelmed. Thank You Lee.
September 19, 2024
Unprompted review
Reply from Usay Business Ltd
It's so nice to hear you were happy with the service provided by Lee and excellent he was able to reassure you and find the best policy for your situation. We look forward to helping you again in the future.
very persistent company
The website seems very straightforward... You fill in your details and press "get a quote now" only to read a note that says your details have been saved and someone will contact you. You don't get a quote "now" which is what I wanted.
The next day I was bombarded with phone calls from the company. They started at 8.20am and were constant every hour. A different person every hour even though I told the first one to take my number off their call list. Everyone of the callers kept on talking even though I said at the onset that I was not interested - obviously keen to get their commission no matter what !!!!
August 5, 2024
Unprompted review
Reply from Usay Business Ltd
We are extremely sorry to hear you weren’t happy with the number of calls you received from our advisers and that it took two calls before a marker was placed on your account to stop further calls. We pride ourselves on our excellent customer service and no obligation, expert advice. I’m sorry to hear you feel your experience has fallen short of our usual exceptional standards. We do prefer to advise in a telephone call, to ensure the most accurate advice and quotes but we only ever look to provide the best advice, with no pressure to purchase. We take all our customer feedback incredibly seriously and would like to sincerely apologise for disturbing you.
Jake wright was amazingly helpful and…
Jake wright was amazingly helpful and efficient.
May 26, 2022
Unprompted review
Reply from Usay Business Ltd
Thank you, I'm glad you were happy with the service, and we look forward to helping you again in the future.
Apologies to Charlie for the accidental…
Apologies to Charlie for the accidental one star on my previous review. Charlie helped me immensely with the service he was representing. It was a pleasure chatting to him also. An extremely well mannered, kind and polite young man.
Sincerely
Diane Parker
February 9, 2022
Unprompted review
Reply from Usay Business Ltd
Thank you so much, Diane. I am thrilled to hear how pleased you are with the service Charlie provided and we shall certainly look forward to helping again in the future.
Misleading Website
The website seems very straightforward... You fill in your details and clock on "get a quote now" only to read a note your details had been saved and someone will contact you. So you don't get a quote and it certainly not now.
Will I trust this company as my health insurance broker? obviously not!
July 13, 2021
Unprompted review
Reply from Usay Business Ltd
Thank you for taking the time to leave a review. I’m sorry to hear you were frustrated with the experience. Our sites indicate that, prior to any details submitted, a telephone call will be made. We do this to ensure all our customers receive the best possible advice and find the right policy that suits their specific requirements. This provides a better service than producing online results. I hope this explains the way in which we endeavour to help our customers. I wish you the best with your search for health insurance.
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