Couldn’t use discount. Hopefully the product will be good. I’m being asked to sign up. This will create a duplicate account. That’s why I mentioned the discount.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Purchase went smooth, only issue was it was triggered as fraud on my card. Had to call my bank, approve the purchase, then all was well. Everything was okay other than that, don't understand why a sim... See more
I can only rate the entire experience when i see how the shipping goes and the subsequent customer service if I need help. I will be cancelling the repetitive order, so I'll see if the instructions g... See more
Item seems to be working great, and everything was good about my purchase, but the length of time to get it to me felt almost like I was being scammed, because I didnt see any warning it would take so... See more
Company details
- #170 of 181 best companies in Vitamin and Supplements Store
Written by the company
Supplements and systems for peak health. Company offices: US: Healthletic LLC 312 W. 2ND ST #2359 CASPER, WYOMING 82601 UK: Healthletic LTD 27 Old Gloucester St London WC1N 3AX, UK Support: hello@healthletic.io
Contact info
312 W. 2ND ST #2359, 82601, CASPER, United States
- hello@healthletic.io
- healthletic.io
3.1
Average
789 reviews
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Replied to 22% of negative reviews
Typically replies within 1 month
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Lithuania
I too have waited
I too have waited. Was contacted by CEO asking for patience as they were having issues with getting me the product. Once I asked for a refund……it was MIRACULOUSLY shipped. It’s been sitting in US Customs for quite awhile. THEY DO NOT DO NOT DO NOT SHIP FROM US even though they claim they are a US company. I know lots of those that “CLAIM” to be US companies. These guys are shipping out of Lithuania. 🤔 Then as I read other reviews, they DO NOT DO NOT DO NOT ALLOW RETURNS EVEN IF THEY SAY SO. I TOO AM GOING THROUGH MY BANK TO GET MY $$ back as this company has stolen it. Their product “might be good” but their integrity SUCKS. Positive I will find a better product elsewhere.
July 17, 2025
Unprompted review
Reply from Healthletic
Hi there,
We’re sorry for the frustration this order caused and want to clarify a few important points. Healthletic is a U.S.-based company, but all shipments are processed from our fulfillment center in Lithuania to support global delivery. This sometimes creates longer international transit times, especially when packages are held by U.S. Customs.
We never aim to mislead customers, and we do not “steal” money. Every order is either delivered, refunded, or reshipped if issues arise. Returns of delivered products are restricted for safety and quality reasons, but refunds are issued for declined shipments, damaged items, or undelivered packages.
We understand this experience did not meet your expectations and regret the stress it caused. Please know we stand behind both our products and our service, and we remain committed to resolving cases fairly.
– The Healthletic Team
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Claim to be a US company.
Claim to be a US company and then ships to you from Lithuania. I found out they'll also lie to you via email. Terrible customer service. Would never recommend. All they had to so was refund and I wouldn't be reviewing for the world to see. I'm sure it will cost them more in sales then my refund would've been. I've disputed the charge with my bank.
August 15, 2025
Unprompted review
Reply from Healthletic
Hi Joseph,
We’re sorry to hear about your experience and want to clarify a few points. Healthletic is a U.S.-based company, and all orders are shipped from our fulfillment center in Lithuania to support international delivery. This is noted in our communications, but we understand it can cause confusion.
We never aim to mislead, and we take accusations of lying very seriously. Our customer care team responds to every inquiry and works to resolve issues fairly. Refunds are issued in cases of lost packages, damage, or declined deliveries, but once an order has already shipped, we are unable to recall it.
We regret that this left you dissatisfied, but please know we are a legitimate company and stand behind our products and our service.
– The Healthletic Team
This company is looking to scam you
This company is looking to scam you. Once you buy a product they will continue to try to send you the same product each month , charge you each month and say that you agreed to a subscription when you purchased. Do not buy from this company. They are out of Lithuania and only want to steal your money.
August 19, 2025
Unprompted review
Reply from Healthletic
Hi Shane,
We’re sorry to hear about your frustration and would like to clarify a few things.
Your order was placed under our discounted subscription model, which is presented during checkout. That said, we understand this may not have been your intention, and your subscription has been canceled so no further charges will occur.
We also want to be clear: Healthletic is not a scam. We are a U.S.-based company with fulfillment handled through our warehouse in Lithuania to support international shipping. When customers request cancellation or refunds, we process them — no one is left without resolution.
We regret that this experience didn’t meet your expectations, and we appreciate the opportunity to set the record straight.
– The Healthletic Team
Order has taken more than 4 weeks at…
Order has taken more than 4 weeks at this stage. I had no communications the order would not be filled. I contacted the company with the response that my order is delayed but no indication on completion date. I was offered a discount but as the advertised price had reduced, this discount only reduced the cost close to the current advertised price.
Order has now been dispatched by Lithuania Post.
August 19, 2025
Unprompted review
Reply from Healthletic
Hi Daniel,
Thank you for sharing your feedback. We’re sorry again for the extended delay in shipping your order. We completely understand how frustrating it is to wait over four weeks without a clear timeline.
Your order has since been dispatched via Lithuania Post, and tracking updates appear as the parcel moves through international transit. While we did offer a discount as a goodwill gesture, we recognize that it may not have felt meaningful given the updated pricing. Feel free to contact our customer care team and reference this reply, and we will try to make it right.
We truly appreciate your patience and are actively working to improve both our communication and delivery times so experiences like this are handled much better going forward.
– The Healthletic Team
They claim they are an American company…
They claim they are an American company and then ship their products to you from Lithuania, probably via China. They told me I could get a refund if I mailed it back after I received it. Once I received it, they said they will not accept the product back due to the nature of the product and will not refund. Disputing the charge with my bank. Do not buy from this joke of a company.
August 15, 2025
Unprompted review
Reply from Healthletic
Hi Joseph,
We’re sorry to hear about your frustration and appreciate the chance to clarify. Healthletic is a U.S.-based company, with fulfillment handled through our facility in Lithuania to provide faster and more reliable international shipping. Our products are USP-grade and not sourced from China.
Regarding refunds, we cannot accept returns once products have been delivered for safety and quality control reasons. However, if a package is declined at delivery, it is automatically returned to us, and we issue a full refund. Refunds are also always provided if an order is damaged, incorrect, or lost in transit.
We understand this may not have met your expectations, and we’re sorry if you feel our earlier communication was unclear.
– The Healthletic Team
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Chinese crap shipped from Lithuania
Chinese crap shipped from Lithuania. Claim to be a US based company. What a joke. Do not buy.
August 5, 2025
Unprompted review
Reply from Healthletic
Hi Joseph,
We’re sorry to hear about your experience and the frustration caused. To clarify, Healthletic is a U.S.-based company, but our fulfillment center is located in Lithuania, which is why your package was shipped from there.
Your order was already dispatched at the time of your cancellation request, and as explained in our emails, for safety and quality reasons we’re only able to accept returns if the package is refused at delivery. This ensures products are safely returned directly through the carrier without breaking our quality control chain.
We understand that in your case this was difficult due to your mailbox setup, and we truly regret the inconvenience. Please know that we did not ignore your request—we provided tracking, cancellation options, and refund instructions at each step.
We want to emphasize that our products are handled with strict safety standards, and we stand behind their quality. We’re sorry this process didn’t meet your expectations and wish you the best going forward.
– The Healthletic Team
Got the methylene Blues
Only a small box came with a few bottles in bubble wrap
No instructions no dosage reccs no nada
And
The shipping label says Lithuania!! Thought this was made in the US?? Or is this one of “those” made in China yet bottled in the US gigs?
Mmmmm🧐🙁 Verrrry Suss and it doesn’t even say whether it’s 1% or Truly pharm grade which is 5%
Same as many attempted contact on multiple occasions multiple platforms to no avail…
Called my bank disputed the charges with all the info as well as a US Customs declaration stating the product was being held up to be inspected….Again, thought this was “made in the US”??
Signed-
Fell for it again
July 1, 2025
Unprompted review
Reply from Healthletic
Hi there,
We’re sorry to hear about your concerns and would like to clarify a few points.
While our fulfillment center is located in Lithuania to support global shipping, this does not reflect a compromise in quality or a change in manufacturing standards. The shipping label shows the warehouse origin, not the product’s formulation or safety. All of our products are produced to strict quality standards and are USP-grade to ensure purity and consistency.
Dosage and usage guidance is always available — you can reach out to us directly at hello@healthletic.io, refer to the instructions included with your order, or visit our website for detailed information. Our support team is here to help ensure you have all the information you need.
We understand customs delays and limited updates can be frustrating, and we’re happy to assist with tracking or documentation to make sure your order is delivered. We’re committed to being transparent and delivering high-quality products to every customer.
– The Healthletic Team
If I could give zero stars
If I could give zero stars, I would. Order placed on 18 June and still have not received anything. The company states to be from the US but the shipment is coming from Lithuania. And to top it off they charged me again for some ‘subscription’ I apparently signed up for. I have checked back and never subscribed to anything. I know I have been scammed so don’t do the same as I did!
July 29, 2025
Unprompted review
Reply from Healthletic
Hi Tiffany,
We’re very sorry for the experience you’ve had, especially the extended delay with your initial order — we fully understand your frustration.
To clarify, we are a U.S.-based company and all of our orders are shipped from our European warehouse to support international delivery. While this allows us to serve customers globally, customs and carrier-related delays can sometimes occur — and unfortunately did in your case.
We’ve since fully canceled your subscription, issued a refund for the latest charge, and arranged a free reshipment of your original order to your updated address. You’ll receive tracking details shortly, and we’ll continue to monitor the delivery on our end.
We’re absolutely committed to making this right, and we appreciate you giving us the opportunity to resolve it.
– The Healthletic Team
There are better options out there.....
I ordered the buy 2 get 3 special in early June, it is now 25th of July and no delivery has been received.
They also charged me for a second order as part of a subscription I didn't order, the second order carried no tracking and has not been refunded.
I suspect the customer service is being run by AI, the responses were bright enough at the start and then ceased when the complaint escalated. Not happy at all, they charge a premium and the whole point of tracking a parcel is that you know where it is at all times.
There are some excellent sites that ship from the US (Not Lithuania) with full courier tracking for the same price total.
Hopefully someone reads this and gets my order sorted!
July 25, 2025
Unprompted review
Reply from Healthletic
Hi there,
We’re really sorry to hear about the delay and the frustration this has caused, especially with such a large order.
To clarify, your first purchase was placed under our discounted subscription model, which is noted at checkout, but we completely understand if it wasn’t clear. We’ve since canceled your subscription to ensure no further charges occur.
Please email us at hello@healthletic.io if there is anything else we can assist with regarding refunds and cancellations.
While our support team does use message templates to respond quickly and consistently, you are absolutely communicating with real people who care about resolving issues. We’re based in the U.S., with fulfillment handled through our EU warehouse in Lithuania to ensure global coverage.
Thanks again for the feedback. We’re here to make this right.
– The Healthletic Team
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Healthletic seems like a SCAM double charging no product
Healthletic, if it's real, is getting their BPC157 from overseas. They don't mention that when you order. Don't buy from them please. RED FLAGS EVERWHERE! Read the following please.
This is medicine that people need and they can't wait a month or more or never to get their product. I ordered a product from Healthletic on June 26th 2025 and $105 US plus a sneaky additional $10.96 apparently from customs was taken out of my bank. It's July 24th almost a month later and I still have not received anything?! So they charge me again on my Amex card today for an additional $105 US. Today July 24th I get an Email from this company, if it is a real company at all, saying that they are charging me again on PayPal. I tried contacting them through email, which was the only contact I could find and they sent back that the product was being shipped from overseas Lithuania. That was several weeks ago. I finally found a phone number today 1(202) 293-1311 Tried calling that and it never goes through. Hangs up every time. They have their address listed as San Jose CA. There are some great companies that are selling peptides. I will continue to order from them. PLEASE don't waste your time and money on this company. They are doing all kinds of paid marketing that's what sucked me in. This company is a scam. If I receive my product I will write an update.
I have an update I finally got my product after over a month. They have refunded my amounts they overcharged me which is good. But my problem is not with the product because I know BPC-157 works. I've gotten it from other companies before. My problem is with the company and their customer service. It's terrible no phone numbers to call. The whole experience was very frustrating and I will never order from this company again. Just make sure when you order you're ordering from a company that is shipping from the United States not from Lithuania. They say that they're US based company but that's very questionable.
July 21, 2025
Unprompted review
Reply from Healthletic
Hi J.D.,
We’re genuinely sorry for the experience you’ve had and appreciate the chance to respond clearly and directly.
First, we want to assure you that Healthletic is a legitimate company. We are U.S.-based, and all our orders are shipped from our European fulfillment center in Lithuania, which is disclosed in our support materials and order confirmations. While this allows us to serve a global customer base, international shipping can sometimes lead to longer-than-expected delivery times — especially when customs processing is involved.
Regarding the charges: your first order was placed under a discounted subscription model, which was noted during checkout. That said, we fully understand if that wasn’t your intention, and we’ve already canceled your subscription and initiated a refund for the latest charge.
We also want to clarify that we do not control additional fees charged by customs authorities in your country — these are rare but can occasionally happen with international shipments.
Lastly, we do not currently offer phone support, however, our customer care team is active and responds to all inquiries at hello@healthletic.io — and we’re committed to resolving any remaining issue on your order or refund if anything is still pending.
We understand your frustration, and while we can’t change your first impression, we’d still like the chance to make things right.
– The Healthletic Team
Unscrupulous company
Your company is extremely unscrupulous. I ordered five bottles of BPC-157 that was never shipped. However, my credit card was charged. The first time I emailed customer service, I was told that there was a shipping delay. The second time I emailed customer service, I was again told there was a shipping delay. I decided to start digging around online. It didn't take long to find countless customers who were in the same position as myself. Customers who were charged for a product they never received. I understand that your DBA is Healthletic, and claims to be based out of Wyoming. However, your warehouse is based in Vilnius. Apparently, your company is also associated with a fake address in London. I have filed a transaction dispute with Bank of America. I have also filed a complaint with the Better Business Bureau. I would also like to add that I work in Lithuania on a regular basis and am in Vilnius often.
July 16, 2025
Unprompted review
Reply from Healthletic
Hi there,
We’re sorry to hear about your experience, and we’d like to clarify a few important points.
Your order was canceled and refunded in full, and our team communicated with you throughout the process within a reasonable timeframe. We regret that the delay led to this level of frustration, and we understand how disappointing it must have been.
While our fulfillment center is located in Vilnius to support international shipping, Healthletic is a legitimate U.S.-based company.
We stand behind our commitment to transparency and customer care — and we appreciate the opportunity to set the record straight.
– The Healthletic Team
Healthlethic
I really do not want to write this review however you have brought this upon yourself. I have ordered Methylene Blue from your company before. It was excellent. I suffer from server anxiety. When l took your product it made me feel so relaxed l could not believe it. Now l placed an order on the June 19 2025.Still has not arrived. When l when to see where it is. Its still Lithuania. It hasn't moved since June 19. Order Number 105173. I emailed you about this order. I spoke to Cathlyn. She told me there is a big demand for MB but we will get to you asap. It's now July 18. I am sorry but this is unacceptable. It is pathetic customer service on your behalf. I paid for the product and you have not delivered. I want to know, where is your Methylene Blue made? Why is it coming from Lithuania when your a U.K company. l Placed another order on July 16th 2025. Order number 125819. I once again emailed you because l had some important questions to ask you. You did not respond. I have know put a complain forward to my bank. They are going to investigate this matter. I will 100 percent guarantee l will get my money back on both these purchases. If your company had any dignity or self respect or would just give me my money back.
June 19, 2025
Unprompted review
Reply from Healthletic
Hi Nick,
Thank you for your thoughtful feedback and for being a returning customer — we’re truly glad to hear that our Methylene Blue made a meaningful impact for you. That means a lot to us.
We also sincerely apologize for the frustrating experience you’ve had with your recent orders. The delays you mentioned were tied to an unexpected supply chain backlog combined with customs processing, especially with shipments going to Australia from our fulfillment center in Lithuania. While this isn’t the standard we strive for, we’re working hard to improve delivery times and stability moving forward. We're absolutely not going out of business, and we’re committed to making things right for every customer.
Throughout this process, we’ve been in constant communication with you, providing updates, answering your questions, and working to resolve the issue. While delays can absolutely be frustrating, our team has never ignored your messages, and we’ve done our best to offer support and transparency at every step.
Thanks again for your honesty, and we’re here if you ever need anything.
– The Healthletic Team
Waiting, waiting, waiting for delivery.
I will change my review if and when I get my product. It will be 4 weeks tomorrow. I contacted them they said they were running behind due to excess orders. I get it, but they said in the next 3-5 days I should receive my tracking order. I waited another week. I then emailed them again and then a tracking order was sent to me July 9th from Lithuania? First I thought US based and shipping?? But alas, my tracking order only advanced to the 10th. So now we are at a month. Sent another email tonight asking these questions. Asked for honest answers, If you running really late be honest. If I’m not going to receive my package be honest. I was and am looking forward to the product, if it does even half of what it’s touted to do, it will be the best $150 I spent. So, I am still waiting…..
July 15, 2025
Unprompted review
Reply from Healthletic
Hi Rebel,
Thank you for your patience and for taking the time to share your experience. We're truly sorry the wait has been this long — we understand how frustrating that can be, especially when you're excited to try the product.
Due to a recent surge in demand, we’ve experienced delays at our fulfillment center in Europe, which impacted some shipments. While most orders arrive within 7–15 business days once shipped, some orders are currently moving slower than usual.
We’d love to check on your specific order and ensure everything is on track. Could you please email us at hello@healthletic.com with your order number or the email you used at checkout?
We appreciate your openness and are here to help however we can.
– The Healthletic Team
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Absolute scam!
Absolute scam!
Ordered over a month ago and saying it’s still stuck in Lithuania.
The second I said I wanted a refund they informed me shipment was on its way. Still waiting! All I get when I email is an AI generated response
Do not subscribe!
July 10, 2025
Unprompted review
Reply from Healthletic
Hi John,
We’re genuinely sorry for the delays and for how this has made you feel. Your order has been delivered, and we’ve been in constant communication. While shipping delays can happen, especially during customs processing, please rest assured that we’re a real team and we’re here to make things right.
– The Healthletic Team
STILL WAITING
STILL WAITING ! Ordered my product June 3rd ! It made to Chicago via Lithuania 2 days ago and it still sits there with no update ! I will do everything I can to get the word out that HEALTHLETIC LIES ! Do not use this product and do not believe the AI reviews ! let me ask you ! If you ordered the product and the company told you the truth that it would be coming from Lithuania and it would be over 1.5 months before it arrives would you still order ????
July 2, 2025
Unprompted review
Reply from Healthletic
Hi John,
We’re truly sorry for the frustration you experienced with the shipping timeline.
To clarify: we ship from our European fulfillment center. This allows us to offer reliable international coverage while keeping our product quality high. While most orders arrive within the usual timeframe, occasional delays in customs—such as the one in Chicago—are unfortunately beyond our control.
That said, we’ve been in direct contact with you and your package has now been successfully delivered as of July 8th. We genuinely appreciate your patience and understand that the experience wasn’t ideal. We’re always working to improve both transparency and delivery speed, and your feedback helps drive those efforts.
If there’s anything else we can assist with, don’t hesitate to reach out.
– The Healthletic Team
Be prepared to wait
I’m editing this review as I was initially quite frustrated about the waiting period and lack of transparency on when my item was going to arrive. There were no updates for several weeks and tracking made it seem like the product was still in Lithuania. However, I received my product today after waiting about a month. Their customer service had been responsive and friendly, ensuring me that my product would indeed arrive. I was skeptical but remained patient, and I am happy to say I did receive the product. It was still a longer wait than I would have liked. I can’t comment on the efficacy of the product because I will be starting today. But I’m hoping for positive results.
July 1, 2025
Unprompted review
Reply from Healthletic
Hi Ryan,
Thank you so much for taking the time to update your review—we truly appreciate your honesty and patience throughout the process.
We understand how frustrating delays and limited tracking visibility can be, and we're grateful you gave us the opportunity to make things right. Our customer care team works hard to ensure every order is followed through, and we're glad their support helped ease some of the concerns.
We’re excited for you to start your Healthletic journey and hope the results exceed your expectations! If there’s anything we can support you with along the way, we’re just a message away.
– The Healthletic Team
Feel Completely Scammed
Have been waiting over a month for the order.. Nothing yet...says it finally hit the USA from Lithuania. I was just charged another 60 bucks from them today and promptly went to paypal and told them to refund the money and stop payments to the so called company. 120 bucks later..i have nothing! Tried calling the number supplied by PayPal for Healthletic, Fast Busy!
June 30, 2025
Unprompted review
Reply from Healthletic
Hi Hoppy,
We’re truly sorry to hear about your frustration, and we want to clarify what’s happened.
Please get in touch with us at hello@healthletic.io with your order number, and we will make it right!
We completely understand your disappointment with the delay, and we’re actively working to improve both delivery times and how expectations are communicated upfront.
– The Healthletic Team
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Ordered it June 4 2025
Ordered it June 4 2025. It's June 30 and the tracking says it's still in Lithuania. You can't do people like this, this is the computer age. While someone is placing a order, you can tell them it will be 40-50 days until their order arrives. Instead You Lie. I hope this is worth the wait, but I'm pretty mad right now.
June 30, 2025
Unprompted review
Reply from Healthletic
Hi Mark,
We completely understand your frustration, and we’re truly sorry for the delay.
While we ship globally from our European facility to ensure reliable international delivery, we recognize that the current transit times have been longer than usual.
Your order is still in transit and hasn’t been forgotten. To make things better, we have refunded shipping costs to your original form of payment.
We genuinely appreciate your patience and apologize for the inconvenience.
– The Healthletic Team
It's been over 1 month in transit from…
It's been over 1 month in transit from Lithuania. ordered product on 5.19.25 and was told it shipped on 5.27.25. I still have not rec'd the product and the company will not provide a refund. had I know it was coming from Lithuania, I would have never order the product.
May 27, 2025
Unprompted review
Reply from Healthletic
Hi Masuo,
Thank you for your feedback. We sincerely apologize for the extended shipping time — we understand how frustrating delays can be.
However, we’d like to clarify that we have been in continuous communication throughout this process, providing updates and support along the way. While your order has been in transit from our European fulfillment center, we’ve gone ahead and issued full refunds for both of your purchases to make this right.
If there’s anything else we can assist you with, we’re here to help.
– The Healthletic Team
I placed my order on May 26th
I placed my order on May 26th. It still shows it’s in “Lithuania” 18 days later. DO NOT BUY ITS A SCAM!!!!! Save your money and go elsewhere!!
UPDATE: 7/17/25 I still haven’t received a package. Got charged again for a monthly subscription I didn’t sign up for and now they are supposed to be resending my original order but have yet to receive a tracking number or anything from them besides, “sorry for the delay” email.
June 10, 2025
Unprompted review
Reply from Healthletic
Hi Cameron,
Thank you for your feedback, and we’re truly sorry for the frustration this delay has caused.
We’ve replied to your email and confirmed that your package is in transit. As all our orders ship from our fulfillment center in Europe, this setup allows us to provide more consistent and affordable delivery coverage for our customers worldwide.
We completely understand how concerning delays can be and truly appreciate your patience. If you need anything else, feel free to reach out at hello@healthletic.io—we’re here to help.
– The Healthletic Team
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