Healthpilot Reviews 

1,919
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 635 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, knowledgeable, and patient, guiding them through complex processes. Many people highlight outstanding customer service, noting agents go above and beyond to provide thorough explanations and personalized support. The user experience is frequently described as straightforward, with an easy-to-navigate website and tools that simplify finding the right plan and comparing options, saving consumers significant time. However, some people mentioned communication issues, including unaddressed email inquiries and representatives directing them to read emailed information rather than providing detailed phone explanations.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and knowledge of... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of use and... See more

Website

Reviewers highlight positive aspects of the website, consistently praising its ease of use and navigation for... See more

Service

Clients share positive opinions on service, with many reviewers consistently highlighting the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Over and above is not something I hear lately in this country when it comes to genuine service and honest help. I had put off signing up for my Medicare Advantage Plan for over 2 years strictly becaus... See more

Company replied

Rated 5 out of 5 stars

Roberta is the friendliest, most helpful person I have ever had the pleasure of working with!! She was able to go over a few plans with my Dad and I and find the best plan for him. She took the time... See more

Company replied

Rated 5 out of 5 stars

I spent days, no, it was weeks researching the best medical plans for myself and my wife when we retired, but Healthspot eliminated all that hassle when I needed to change plans. And what's best is th... See more

Company replied

Rated 5 out of 5 stars

In deciding what plans to go with, I was getting a headache and couldn't seem to find anything that covered my various needs. After answering just a few easy questions on Healthpilot, a Medicare Advan... See more


Company details

  1. #8 of 23 best companies in Health Insurance Agency

About Healthpilot

Written by the company

Medicare Advantage Plan

Find your Medicare plan online in minutes. No spam calls, no catch.

Get Medicare recommendations based on your doctors, drugs, and needs. Enroll online by yourself or with support from one of our experts.


Browse plans without the spam. No email or phone number required.

Browse plans from top carriers online without entering your contact information. It’s fast, secure, and completely free to use with no obligation to enroll.

View plans side-by-side. Compare coverage between carriers.

View plans side-by-side to compare costs, drug coverage, and provider networks. Get recommendations based on what matters most to you.

Fast and easy online enrollment. Avoid the wait times and paperwork.

Our online enrollment experience is designed to be fast and straightforward, so you can skip the long phone queues and time-consuming paperwork.

Help, but only if you want it. Get support from non-commissioned, licensed insurance agents.

Contact our licensed insurance agents for any questions you have. Our agents are not paid commissions, so their support is always unbiased with the plans we represent.

Find plans
Schedule a call

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,919)

632 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding Agent

The agent i talked with answered all my questions and made it a smooth transition to find everything I was looking for in an Advantage Plan. Spent plenty of time on the phone to address all my questions and concerns. Pleasant to talk with, very knowledgeable of subject matter. A+++++++

April 20, 2026
Rated 5 out of 5 stars

The agent was great

The agent was great! She gave us the time we needed to make an important decision and provided valuable information. Will be contacting her when I turn 65 and need to sign up.

April 3, 2026
Rated 5 out of 5 stars

Janet was awesome!

Janet was awesome! She answered all my questions and also guided me through the registration application process on line . Something I didn’t understand became truly easy , thanks to Janet !

April 1, 2026
Rated 5 out of 5 stars

HealthPilot made choosing a new plan easy

I was not happy with the plan I was on. I discovered that I could change plans one time until March 31st. I saw HealthPilot online and decided to try it. I am SO glad I did. I answered the questions about my preferences and they cut through all the confusion and showed me the plans that fit my needs. It allowed me to compare the plans side-by-side and made a dreaded and confusing task easy. I'm so happy I found them! Thank you for making this so much easier and less stressful!

March 28, 2026
Rated 5 out of 5 stars

Staff

Staff: Tim and Grace were very helpful, not pushing, patient to explain, and different vs multiple agencies I spoke with. Especially, Tim Davis who I appreciate the style and knowledge.
Application: I had to reload a few times to make "Finish Application" active. Maybe something to look into?
Recommendations: I would suggest to make a digital format to enter SS# during the completion of application via the phone to avoid pressure on Staff that they know my SS number. I had a few fraud issues in the past so maybe more sensitive to this matter. Apologies.
Service: I had great experience. Timely follow up, clear v-mails and e-mails.

March 24, 2026
Rated 5 out of 5 stars

Easy and professional..

The website was very easy to navigate and compare plans. I was switching Medicare Advantage plans and had some quick questions which the agent (Grace) was able to quickly and professionally help me with. She was also able to help me through the finishing process to get the applications submitted.
Thank you!!

March 25, 2026

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