Healthquest, Inc. Reviews 

5
TrustScore 3.5 out of 5

3.5

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Company details

  1. Medical Supply Store

Information provided by various external sources

HealthQuest Medical Supply Store offers a personalized shopping experience for those wanting quality made medical grade devices for themselves or their loved ones. They offer a variety of useful and supportive products for everyone from infants to grandparents. The staff at HealthQuest are trustworthy, knowledgeable, offer great customer service, and are flexible in meeting the needs of their customers. HealthQuest strive to be the bridge in the healthcare delivery system to assist friends, families, caregivers, and clinicians to improve the quality of care for individuals of all ages. SERVICE AREAS: We enhance the lives of older adults and their families in the following locations in California: Fair Oaks, Orangevale, Carmichael, Citrus Heights, Roseville, Sacramento, Folsom, Lincoln, Elk Grove, Auburn and El Dorado Hills.


Contact info

3.5

Average

TrustScore 3.5 out of 5

5 reviews

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3.5

All reviews

(5)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellence in Action

Excellent customer service and communication!! Called to let me know the delivery date and then called when my device arrived. Helped show me the features and what help they can be for future servicing needs. Friendly and courteous. I will be back.

June 24, 2022
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Rated 1 out of 5 stars

Delivery is way too slow

Delivery is way too slow. I am still waiting for my little toe bunion guard which I ordered January 26th almost 3 weeks ago,

February 14, 2022
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Reply from Healthquest, Inc.

We are so sorry for the unanticipated delay in the delivery of your order. The remainder of your order was on back order, but will be mailed out this week.

Rated 2 out of 5 stars

Great follow up with Vanessa still have…

Great follow up with Vanessa still have not received my basket for my walker? Delivery to happen 1/13/22☹️

January 15, 2022
Healthquest, Inc. logo

Reply from Healthquest, Inc.

We're glad you thought our customer service has been great! Unfortunately, shipping service has been unpredictable these days. We really hope the delivery date given on their part is accurate, but sometimes there is unforeseen delays.

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