Health Service Discounts Reviews 

5,867
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 475 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible wide selection of savings and special deals available for major retailers, holidays, and everyday household purchases. Consumers consistently find the online platform extremely easy to navigate, noting that searching for discount codes and utilizing the service is completely seamless. Some reviewers were not happy with minor technical problems, explaining that certain discount codes occasionally appeared invalid or simply did not work during checkout. People also experienced additional frustrations when trying to top up accounts or reset passwords without receiving any automated response or assistance.

What people talk about most

Discount

Customers consistently note positive experiences with discount offers, highlighting the easy-to-use platform... See more

Website

Consumers find website to be positive, highlighting that the platform is easy to navigate and simple to use... See more

User experience

Reviewers highlight positive aspects of user experience, frequently noting that the website and app are... See more

Value for money

Clients share positive opinions on value for money, noting that they have saved lots of cash on everyday... See more

Service

Customers report great satisfaction and appreciation for the service, highlighting fabulous savings on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My online experience has been great but I’m disappointed that because I don’t have an NHS pension I’m not able to access a Blue Light card since becoming a retired NHS employee. This seems very unf... See more

Company replied

Rated 5 out of 5 stars

Always best to search on here for some discounts before shopping. Love this app and the offers Every little helps and the site or app is so easy to use and navigate. Thank you for offering disc... See more

Company replied

Rated 5 out of 5 stars

It's a very easy website to use and it's always worth checking it when making a purchase as there's a good chance you could get a discount or a giftcard for that purchase. It's only a couple of £'s o... See more

Company replied

Rated 5 out of 5 stars

Good range of discounts for all major retailers. Website I always check to see if discount is available before purchasing anything. Easy to use App and website, just search and link copies discount co... See more

Company replied


Company details

  1. Coupon Service
  2. Warehouse store

Written by the company

Health Service Discounts is one of the UK’s leading providers of discounts to Healthcare and NHS staff. For over 20 years, Health Service Discounts has been supporting Key Workers and helping them save with exclusive discounts at the biggest brands. Sign up today and begin saving. You give at work, so why not start winning at life with Health Service Discounts?


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(5,867)

422 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Discounts on Many Retailers

I have used this app for years now and it has been great with getting discounts. However more recently the codes have not worked which is disappointing.

July 18, 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thanks for your feedback.

Each offer comes with its own T&Cs, which may explain the situation. If you believe something isn’t right, please reach out to us directly with information about the offer and purchase you are trying to make. This will allow us to take a closer look and provide more specific guidance.

Rated 5 out of 5 stars

Great discount

Great discount. User friendly.

July 16, 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We appreciate you taking the time to leave a review. Your feedback means a lot to us.

Rated 5 out of 5 stars

So easy to use App & avail of discount

Great discounts & extra Discounts on occasions
So glad I joined & always check my App before ordering anything

July 17, 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We’re so pleased you enjoyed your experience. Thanks for leaving such a thoughtful review!

Rated 5 out of 5 stars

Fantastic Offers

I always check HSD before making a purchase, nine times out of ten they have a discount and the app is so easy to use….perfect!

July 16, 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thank you for your kind words, we’re delighted to hear you had such a great experience!

Rated 5 out of 5 stars

Great range of discounts

Great range of discounts
Use Health Service Discounts frequently for booking holidays, shopping, dining out great variety of retailers.

July 9, 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We value all feedback and appreciate you taking the time to share your thoughts.

Rated 5 out of 5 stars

Great selection of choices

Great selection of choices
Great holiday shopping
Decent discount all around
Something for everyone.

July 17, 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thanks so much for your review, we’re always grateful to hear from our members.

Rated 5 out of 5 stars

Absolutely love this site

Absolutely love this site. So many savings over the year. There are so many different discounts for many different varieties.
If you can join, then i would. You won't be disappointed.

January 20, 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We appreciate you taking the time to leave a review. Your feedback means a lot to us.

Rated 5 out of 5 stars

Superb customer service

I can’t thank Sophie (Customer Service Manager) enough. They went above and beyond to help me with an issue with my train tickets. Even though this was an issue from Avanti wests side, Sophie helped chase and provide me with support and a solution. Amazing customer service.

July 14, 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thank you for your lovely review!

We're so pleased Sophie was able to support you and help resolve your ticket issue.

We'll be sure to pass on your kind words, they'll mean a lot. We really appreciate you taking the time to share your experience.

Rated 3 out of 5 stars

I haven't used this yet as the offers…

I haven't used this yet as the offers sent usually coincide with the same offers in the stores for the items I am looking for.

July 15, 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We value all feedback and appreciate you taking the time to share your thoughts.

Rated 5 out of 5 stars

I purchased a gift card for a discount…

I purchased a gift card for a discount to purchase a new tumble dryer. The process was so easy and didn't take long at all and the ability to purchase the exact amount I needed too was graat

June 19, 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thank you for your kind words, we’re delighted to hear you had such a great experience!

Rated 3 out of 5 stars

Mixed review of changes

Tesco added to the range of retailers is positive, but M&S have dropped out. No notification of M&S withdrawal was provided, so funds wasted without benefit before I noticed :-(
I find the bank authorisation now needed when topping up, a complete pain. Surely, there's a faster way!

July 9, 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thank you for taking the time to share your feedback.

We appreciate your comments and are sorry to hear about your experience. Your feedback regarding the retailer changes, communication, and the top-up authorisation process is valuable, and we'll make sure it's shared with the relevant teams as we continue to improve our service.

Rated 5 out of 5 stars

Customer service is excellent

The ladies were very helpful on my booking
As I was unable to book on the website as it wouldnt except my discount code .
The lady went through everything and explained the details and helped me book with the discount code.☺

July 5, 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thank you for sharing your feedback with us, we truly value hearing from our members.

Rated 5 out of 5 stars

Great offers.

July 8, 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We appreciate you taking the time to leave a review. Your feedback means a lot to us.

Rated 5 out of 5 stars

Big holiday saving

Easy to look for offers and providers and saved £298 on a holiday with TUI.

July 8, 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We’re so glad to hear you’re making the most of our offers, there’s plenty more to come!

Rated 5 out of 5 stars

Reliable service

Reliable. Gives great reductions and at the rate it says.Easy to use.

July 7, 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

It’s wonderful to hear about your positive experience, thank you for sharing your feedback.

Rated 5 out of 5 stars

Great offers

Great offers, I saved a total of nearly £500 on my TUI holiday using the app! Would definitely recommend Health Service Discounts.

January 4, 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We’re so glad to hear you’re making the most of our offers, there’s plenty more to come!

Rated 5 out of 5 stars

Health Service Discount - Highly Recommended

Health Service Discount is a very useful and user friendly service, which provides countless, helpfull discounts for NHS staff.
I couldn't recommend it more highly.

July 5, 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

Thank you for your kind words, we’re delighted to hear you had such a great experience!

Rated 5 out of 5 stars

Easy to use

Easy to use. Saves you money on the things you want. Easy choice to make

July 2, 2026
Unprompted review
Health Service Discounts logo

Reply from Health Service Discounts

Hi,

We’re so glad to hear you’re making the most of our offers, there’s plenty more to come!

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