Health Worker Uniforms Reviews 

899
TrustScore 2.5 out of 5

2.4

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Rated 5 out of 5 stars

I had a problem with my item ordered but they corrected it very happy excellent customer service thank you

Rated 1 out of 5 stars

Avoid like the plague!!! Ordered in November, told it was in quality control in January.... still not received! Contacted Amy who it was obvious didn't actually read any of the emails I sent and j... See more

Rated 1 out of 5 stars

DO NOT ORDER COMPLETE SCAM!!! Order placed 26th October and still not recieved my hoodie, emailed and continuously told garment has been allocated but item is delayed now being told delivery on 22nd J... See more

Rated 5 out of 5 stars

This is my 2nd fleece from these guys - the first one is still going strong and I wouldn’t have replaced it -except my new one is 2 sizes smaller, having lost weight! Everything I loved about the firs... See more

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Company details

Written by the company

We ❤️ NHS & Health Workers! Personalised uniforms and clothing for health workers 🌈


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2.4

Poor

TrustScore 2.5 out of 5

899 reviews

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1-star

Asks customers to review

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Replied to 33% of negative reviews

Typically replies within 24 hours

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2.4

All reviews

(899)

15 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered 2.2.24 and it states 14-21 days…

Ordered 2.2.24 and it states 14-21 days for delivery which worked well for a member of our small team was leaving and ordered a new jacket for her new job. I contacted 23.2.24 and the very sarcastic message I received was basically saying it takes 14-21 working days and not actual days so be patient and they haven’t gone out the time. Ok I thought didn’t need to be so rude and that I have already paid I would like to know, again they said wait. I emailed 5.3.24 so technically 23 days and now they don’t know where or when my order will be dispatched as they are waiting for it to be checked to be sent???? Now they have messed up and not giving me a date. My friend is leaving this Friday without a gift and I am now made to look unprepared and not bothered to get. My friend and colleague a gift. I’m very disappointed and to be frank annoyed that they were rude to me even asking when it would be delivered haha. Don’t go there. They’re are plenty of better company’s out there how will deliver and keep you updated.

March 5, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM HERE

I ordered just one fleece for a present for my daughter for Christmas. Ordered in November 2023 and its now March 2024 and I have still not received it!!! Sent numerous emails and they just keep replying saying its in Quality control. I just cannot believe it. They have said because its personalised I cannot get a refund. Just a shocking service!!!!! Now reporting to trading standards. DO NOT ORDER FROM HERE!!!!!!

March 4, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID ORDERING FROM THIS COMPANY

Like many others I would advise to avoid using this company, ordered a personalised fleece early December and still waiting. Have just emailed them for a refund but looking at other reviews I dont hold out much hope so will be reporting to trading standards if I dont receive a refund. Have emailed them twice in the past week and no reply plus you cannot get through on the phone, total SCAM.

March 4, 2024
Unprompted review
Rated 1 out of 5 stars

Do not order!

Ordered in December and have not received my order. A lot of people have had the same issue. Communication is awful and item doesn’t arrive.

December 1, 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely DO NOT order from this…

Absolutely DO NOT order from this company!!! I made an order early September 2023, for ONE jacket! It’s not March 2024 and I still haven’t received my 1 jacket???? Absolutely shocking. Been refused a refund time and time again yet the company STILL can’t tell me when my order will be dispatched? Not that I want the order anymore I certainly don’t. But I would AVOID this company at all costs unless you want to be ripped off!!!!

September 5, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY!!

DO NOT ORDER FROM THIS COMPANY!!
ordered 2 fleeces as an NHS worker back in November 2023, clearly stated on the website when ordering 14-21 day turn around. I have still not received any communication or my order and am beginning to think I have been scammed and it isn’t going to turn up at all. I have sent multiple chasing emails and have received replies from Amy who is great at replying however can never give me a time frame or update on my order, just sends me the same reply every time.
After reading other reviews on here it seems this is a reoccurring issue, I am really disappointed and hope that I eventually receive my order, however I would not recommend wasting your time and money ordering from this business.

February 27, 2024
Unprompted review
Rated 1 out of 5 stars

Do not order from this company they are…

Do not order from this company they are advertising goods and a service they do not deliver. Order placed November 2023 in time for a Christmas present still not received as of 25th February 2024. Never receive anything from the company in way of explanation unless you are chasing. Unable to receive a refund as stated in T&C. Sending to trading standards

February 25, 2024
Unprompted review
Rated 1 out of 5 stars

Awful

Awful. Wish I'd seen reviews! Ordered 6 weeks ago and apparently it's still not been dispatched. Why do they keep letting people order if they can't meet demands? I've asked for a refund.

February 23, 2024
Unprompted review
Rated 1 out of 5 stars

Would rate 0 if possible

Would rate 0 if possible. Ordered 1 fleece at start of nov having been told 14-21 day turn around. Now end of feb and still no fleece. Have asked for complaint process and been told there isn’t one as it’s a small company. Refusing to give refund as they have said it has been personalised but waiting to be checked. This has been the case for ages and still not fleece. Surely this can’t be legal? Avoid at all costs. If anyone finds a way to report this higher and get a refund please share it.

February 23, 2024
Unprompted review
Rated 1 out of 5 stars

Dont order.

Would rate the company Zero if possible. I placed an order 25/9/23 and still today have not recieved the item. I have communicated with this company repeatedly. Amy is great at replying to emails with no solid information or time frame. I was told the order was being processed ready for dispatch ion November and still no further forward.
Avoid at all costs.

February 23, 2024
Unprompted review
Rated 1 out of 5 stars

Scam scam scam!!!

Second review for this SO called company , ordered fleece September 23 and still waiting February 24 , scam company avoid at all costs!
Customer service hideous!
How does Amy sleep at night ,knowing they have scammed NHS workers .. Disgusting

February 21, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS

EDIT: fleece arrived today after 4 months But I think that's because I went via my bank for a CHARGEBACK. If you have used your card to pay for the fleece please contact your bank and ask for a chargeback. The actual fleece that arrived is thin and cheap quality. Won't keep me warm!

I would actually give zero stars if I was able.
I ordered a fleece at the start of November. Its February and I still have no fleece. I have emailed them and I get told they have an issue with the quality control department or something. I have contacted the Citizens Advice Bureau who have confirmed that even though the item is personalised I can actually request a refund as they have not adhered to their contract. But they are refusing that.
I so wish I had researched and found these reviews before ordering.

February 16, 2024
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

Wish like everyone else I’d read the reviews the first time I didn’t and get scammed. I ordered 27th Dec and apparently my order is still with quality control 3 weeks after I should have received it!!!
Absolute scum of the earth.
DO NOT BUY FROM THIS SO CALLED COMPANY.
Luckily my bank refunded me straight away so Amy or whoever you are they are on to you.

February 15, 2024
Unprompted review
Rated 1 out of 5 stars

They are fraudsters

They are fraudsters.
I placed an order in September 2023, and it still has not been delivered. I wrote to them in December and was told that the items are still in production. The company is a total scam.
Please don't buy anything from: healthworkeruniforms.com

February 15, 2024
Unprompted review
Rated 1 out of 5 stars

Don't touch with a barge pole

If I could rate this company with negative stars, I would - I ordered in AUGUST 2023 and still not received and refused any refund. They send a monthly patronising email thanking me for my cooperation and that "good news" my fleece is now in production. DO NOT TOUCH THIS COMPANY WITH A BARGE POLE

February 14, 2024
Unprompted review

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