Disappointed
I booked a consultation after experiencing long-term scalp inflammation and hair breakage, and was looking for specialist input after already doing other investigations (e.g. vitamin D, iron, etc.).
My appointment was initially scheduled for 14:15 and rescheduled to 16:15, which I had no issue with. During the consultation, my hair and scalp were looked at briefly with the trichoscope and she said my scalp looked inflamed, but still I felt my concerns were being dismissed. I was given general advice (moisture, avoiding tension/heat, protein treatments, washing frequency), all of which I had done and had explained that during the consultation.
I was diagnosed with scalp inflammation, but no treatment options or next steps were discussed. No consideration of whether further medical evaluation or anti-inflammatory treatment might be appropriate, given that the hair loss/inflammation was chronic.
I was also not seen for the full 45 minutes, and part of the consultation focused on recommending products from her own hair care line.
Given the cost (£170), I expected a more in-depth consultation (especially with me having scalp inflammation) other than the general advice I can get online. I came out very disappointed and I won't be going back








