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Company details
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HearBack helps local businesses get more Google reviews automatically — without awkward asking or manual follow-up. Most small businesses lose reviews because the process is too complicated for customers. HearBack fixes that with a smart review link that works across QR codes, SMS, email, and NFC — sending happy customers straight to Google and catching unhappy ones privately before they go public. Every review that comes in gets an AI-drafted reply, written in your brand voice, ready to post in one click. No more staring at a blank screen wondering what to say to a 1-star review at midnight. We also connect directly to your Google Business Profile, tracking your rating over time and alerting you to milestones — your first new review, your first rating jump, your first privately caught complaint. You always know exactly what's happening with your reputation without having to check manually. HearBack is built for independent businesses and small chains who want the kind of reputation management that used to require an agency, at a price that makes sense for a single location. No long contracts. No complicated setup. Your first review link is ready in under 60 seconds.
Contact info
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, United Kingdom
- hello@hearback.app
- hearback.app
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