Hearingaidaccessories Reviews 

207
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

I think this might be a scam I paid over £60 nothing was delivered. When I sent a message to the so called company the reply was that we were equally liable for the delivery. At no point can I be liab... See more

Company replied

Rated 1 out of 5 stars

What a waste of time, the company is advertising stock they don't physically have ? , also they sell express delivery that could not possibly be used , what a rip off , honestly if you don't want hass... See more

Company replied

Rated 5 out of 5 stars

1 st class service, I sent an email to advise that my delivery was overdue, the company checked with Royal Mail who could not provide any tracking information so Hearing Aid Accessories sent a rep... See more

Company replied

Rated 1 out of 5 stars

Anchors did not fit my Phonak speaker wire. The hole in the anchor cable through which the speaker wire must go was far too big, with the result that the anchor simply floats around. This result... See more

Company replied

Company details

  1. Hearing Aid Store

Written by the company

Hearing Aid Accessories is one of the UK's leading online stores for Hearing Aid Accessories, we buy direct from the manufacturers meaning we get our products for as cheap as possible resulting in great savings for our customers!


Contact info

1.8

Poor

TrustScore 2 out of 5

207 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 week

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1.8

All reviews

(207)

5 reviews in the last 12 months

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Rated 3 out of 5 stars

Receiver to uncomfortable to use until modified

The receiver for Phonak hearing aid arrived OK and was obviously cheaper than genuine OE unit from Boots but the little plastic tail that holds it in place in the ear was shorter and stiffer than the original and most uncomfortable the only solution was to remove the one from my old receiver and use that.

January 8, 2022
Hearingaidaccessories logo

Reply from Hearingaidaccessories

Hi Tony, thank you for your review. To help put you at ease I can assure you our stock is genuine and supplied directly to our business from Phonak (Sonova UK), just the same as Boots hearing. I understand your new retention tail is stiffer than your old tail, this is because the tail is new. The tails flex to your ear shape and thus is stiff to begin with, and then softens over time. I hope this helps. Regards Joy, Hearing Aid Accessories

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Rated 5 out of 5 stars

The part I requested was obsolete

The part I requested was obsolete, hearingaidacessories helped me find the new part and got it to me the next day. Back in business in 24 hours. Works perfectly. Good price too. Thanks very much.

January 3, 2022
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Rated 5 out of 5 stars

Deaf Metal….. GENIUS idea!

I have been a proud hearing aid user for the last two years but when I saw Rose Ayling-Ellis bling up her hearing aids for her Paso on Strictly I started looking for something similar.

I ordered the Deaf Metal star earrings and I LOVE them!!!!! The idea is genius and the holster on the hearing aid is so clever, because it’s made from silicone it can stretch over most heating aids. You could probably hang any charm from it as well with the right clasp fitting. I only wear one as they are a bit too expensive for two. But I think two is a bit over kill anyway so I was happy with wearing one. The earrings also act as a safety chain as well, particularly with wearing masks if my hearing aid is pulled off for any reason it won’t drop on the floor as it’s secured in my ear lobe by the stud. Only wish there were even more designs to chose from, but I will definitely be buying more to match outfits for going out or just to work! More products like this please!!!!

January 2, 2022
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Rated 4 out of 5 stars

Very reassuring service

Product exactly as expected and it’s so good to know that you are there. I have found it very difficult to get these vital accessories from the NHS audiology service (owing to the pressures they are under due to Covid no doubt.) Realising I can get these products from you is very reassuring.
Postage took longer than expected, but I suspect you can’t do anything about that.

December 3, 2021
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Rated 5 out of 5 stars

Had a slight issue with the order as it…

Had a slight issue with the order as it had not arrived so I email and got a very nice reply back straight away saying that they were sorry and would resend order, they did and it came 2 days later. What a great service and will be using them again.
First class

November 4, 2021
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