Hears Hearing & Hearables Reviews 

777
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 278 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent quality and effectiveness of the products, often finding them superior to alternatives. Many appreciate the very reasonable pricing, noting significant savings compared to other providers. The ordering process is generally described as easy, with prompt and helpful customer service, and quick delivery of items. However, some people mentioned issues with delivery, including receiving incorrect items or experiencing significant delays, even when paying for expedited shipping. A few customers also found the website unclear for product selection, leading to costly returns with restocking and shipping fees.

What people talk about most

Product

People report positive experiences with product, often finding the items they need at good prices with quick... See more

Order

Customers had positive experiences with order, praising the ease of ordering and quick processing and... See more

Delivery service

Users describe positive interactions with delivery service, often praising quick shipping and timely... See more

Service

Reviewers consistently express satisfaction with the service, highlighting the ease of consigning items and... See more

Price

Clients share positive opinions on price, with many reviewers finding prices to be fair, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arrived sooner than expected Easily connected to our TV set Pairing completed on first try per directions Sound free of static/excess noise, clear speech & music TV program Rexton Aides quickly c... See more

Company replied

Rated 5 out of 5 stars

Kim and her associates are honest, straight forward and extremely professional. They are in Minnesota and I’m in Texas. Purchased my hearing aids at a very reasonable price and received them pre-... See more

Company replied

Rated 5 out of 5 stars

Best prices for hearing aid chargers. The Signia Pure Standard Charger is indeed compatible with Hear.com's Horizon IX and much cheaper. Plus, this desktop charger is more convenient at home and I u... See more

Company replied

Rated 5 out of 5 stars

A great experience buying an accessory for my Widex hearing aids here. First reason: Hears Hearing & Hearables offers a MUCH better price than was offered by the audiology practice connected to... See more

Company replied


Company details

  1. #2 of 10 best companies in Hearing Aid Store
  2. #2 of 3 best companies in Audiologist
  3. #1 of 2 best companies in Hearing Aid Repair Service

About Hears Hearing & Hearables

Written by the company

We created Hears Hearing & Hearables to provide an easy accessible and affordable way to take care of the health of your ears and hearing.

Hears Hearing & Hearables believes in transparency. Our providers and service support will help you with what you need. Our fee for service is available if you need anything above what customer service can help with. Professional support is available for a fee-for-service. Our professionals have agreed to the highest of standards of care in the field of hearing health.

We pride ourselves on our care and also our products. We offer products that we believe are of the highest quality and will be useful to you or your loved ones. We have products that will clean your ears. Hears Hearing & Hearables has products to protect your hearing. We have musician hearing protection, hearing protection for those who love to go to music concerts and want to protect their hearing and protection for hunters and those who work in noise. We want to help parents get hearing protection for the young kids. Finally we carry all kinds of hearing products like over-the-counter hearing aids and so much more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

777 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(777)

261 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great experience with kind and thoughtful people

The website purchase was smooth and easy. Although a slightly different product was accidentally shipped, they immediately—on the same day I notified them—sent the correct item, even before I returned the original. They also provided a prepaid return shipping label.

This is the first time I’ve experienced this level of quick and effortless customer service. Throughout the entire process, they were responsive, gracious, and kind. The replacement item arrived promptly and is perfect—I love it!

January 16, 2026
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

It takes a kind person to understand the kindness too. We really appreciate you and what you offer to others. Thank you!

Advertisement
Rated 5 out of 5 stars

Excellent customer service and great pricing

The customer service I have received has been excellent! You deal directly with those who own this business and they are pleasant, helpful and accommodating. Kim went out of her way to help me with an issue I had with a coupon. Exceeded expectations!!

My first order went seamlessly and I am very happy with my product and the pricing (less than my dr's office for the same product). I am awaiting my second order now and expect to have no issues.

The membership fee is well worth it and I will remain a customer. Highly recommend!!!

January 26, 2026
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

It has been a pleasure. I wish everyone was like you! 💙

Rated 5 out of 5 stars

I highly recommend them!

I had a question about a purchase and I contacted them. The response was quick and my issue was resolved promptly. I highly recommend them!

January 7, 2026
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Fantastic! We enjoyed helping you. Please shop again!

Advertisement
Rated 2 out of 5 stars

Website status not accurate

I liked the price, but it turns out the product was not in stock as advertised on their website. It did not arrive in 3 to 5 days as advertised. And, I was not notified that it was out of stock. I had to make an inquiry to find out this information. I suggested they update their website to show true status. They didn't. I eventually got the product and it works great, but I would have gone elsewhere to get it sooner had I known.

January 9, 2026
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

I am sorry to hear that Phil. We do the best we can keeping things in stock! Sometimes our notifications go to spam folders.

Rated 5 out of 5 stars

They were very fast and easy to do…

They were very fast and easy to do business with. Tried doing business locally but they were all talk but no action. Highly recommend these folks

January 21, 2026
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Great! Thank you! :) Shop again.

Rated 5 out of 5 stars

Received on time

Received on time, seamless transaction, product was exactly what was represented and works perfectly

January 8, 2026
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Wonderful! Please shop again!!

Rated 5 out of 5 stars

My experience was 5 star.

Prompt shipping. Helpful customer service reached out to me when needed. Website has a lot of helpful information. Very fair pricing.

January 7, 2026
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

I love it! Thank you! Please come again.

Advertisement
Rated 1 out of 5 stars

I haven’t received the charger ordered…

I haven’t received the charger ordered January 7th.

January 7, 2026
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Because you put on the wrong City and zip code, your charger is moving around Illinois. We have been emailing you. It is possible that the product might eventually make it to you.

Rated 5 out of 5 stars

They always have what I need

They always have what I need, with decent prices, and quick shipping.

January 20, 2026
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

That is awesome! We hope to continue. Thank you for the review.

Rated 5 out of 5 stars

Thankyou letter

First and most importantly, I was unaware of a company like (HEARSYOU). I lost my hearing around six months ago after an explosion, which left me feeling lost. I don't believe the audiologists truly understand what it's like or what device you need. Once again, thank you for making a difference!

January 6, 2026
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Thank you for allowing us to help you. We look forward to working with you again too.

Advertisement
Rated 5 out of 5 stars

They did what they said they would do

They did what they said they would do. I received the microphone ina timely manner. It did not have the pouch in the box. They responded quickly to get me one.

January 6, 2026
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Great. I don't know why they didn't have one in the box. We will talk to manufacturer about that!

Rated 5 out of 5 stars

Great experience!

Great experience!
I needed a new charger for my Signia hearing aids. HHH had the perfect solution at a great price. I ordered it, they kept me informed every step of the way, and I received the charger quickly and in perfect condition. If I lived closer I'd be an in-person customer!

January 12, 2026
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

That would be awesome. Feel free to Minnesota. haha Maybe for the summer months.

Rated 5 out of 5 stars

Great people offering Great Service!

Great people, trusted seller, true and prompt communication in real time. These are the folks to turn to when you need any hearing aid service, parts or accessories.

January 15, 2026
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

We appreciate the kind review! We are here (hear) for you. :) Have a great weekend.

Advertisement
Rated 5 out of 5 stars

Presented them with a problem

Presented them with a problem. hearing and they suggested a product that would look after my problem.

15 minutes later, I ordered the product and should be here in 3 to 4 days

January 13, 2026
Hears Hearing & Hearables logo

Reply from Hears Hearing & Hearables

Great! We live to help.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look