I was given an appointment straight away. The procedure was efficient, every staff member was friendly and helpful. I was very pleased with the experience. I can strongly recommend the company.
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See what reviewers are saying
Super efficient. Quick, helpful, informative. Even got me a drink whilst I was with waiting between tests. All healthcare should run like this.
Excellent customer process from start to finish. Kasia provided great guidance up front so that I could make informed decisions. The preparation instructions were clear and on the day, the appointment... See more
I cannot speak more highly of the team that provided me with care and support. The Dr, Nurses and reception colleague were very professional, sincere and thorough. The scan was conducted with care an... See more
Company details
Written by the company
We are the heartscan people. We scan to diagnose and protect people from coronary heart disease, the leading cause of death and morbidity in the developed world. We offer free virtual consultation to people over the age of 40 who have heart concerns and, where appropriate use state of the art 'virtual coronary angiography' and other heart scans to help people find out about their cardiovascular risk and make lifestyle and other changes required to lower risk, where appropriate.
Contact info
5 Huxley Road, Surrey Research, Surrey Research Park, Gu2 7RE, Guildford, United Kingdom
- 01483467100
- office@vcl-surrey.co.uk
- heartscandirect.com
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Friendly service
Friendly service, efficient and do what they are expected to do with minimum fuss. My first time, and other than a bit of struggle to find a vein, the rest was a breeze
I was greeted professionally.
I was greeted professionally and my whole procedure was handled sensitively giving me advance warning of each part of the journey.
Positive experience
Really positive group of people who looked after me from the moment I arrived, ensuring all questions were answered, and any concerns allayed. Professional, and kind, in a great combination.
Well managed heart scan
This was my second or third scan to keep en eye on a previously identified issue. On this occasion I was in and out in a couple of hours. The staff were friendly and courteous. Every step was explained to me as the procedure went along. This is a review of the 'Getting Scanned' element. I was very happy with how this went.
Excellent service
Excellent service, staff that show an exemplary level of care
Great staff
Professional, friendly and caring, the staff made an emotionally difficult procedure easy to get through.
Friendly and reassuring staff.
Friendly and reassuring staff.
My only comment was that I had to wait longer than told and eventually I had to ask the nurse to remove the cannula from my arm before being able to leave.
I was made to feel very comfortable.
Your staff were friendly, helpful and professional and made me feel very comfortable through the experience.
The best Heart advice
This is where you get the best medical attention, and advice. All the Staff are very friendly, efficient and knowledgeable. They leave enough time for your appointment to get everything including all scans done in one go. You leave knowing that you have been seen by a team at the top of their game and are content that you are being treated by some of the best.
Very calm and organised
Staff very friendly and helpful
A stress free CT scan
Both of the nurses/operatives were very friendly, efficient and helpful and made the experience completely without stress. Couldn't ask for more.
All very professional and efficient
All very professional and efficient.
Given that this concerns my heart and its well being, and not the warranty on a used car, this was particularly gratifying.
The report went the following day to the GP, the GP has issued the prescription and Boots tell me they are on the case. All remarkable and pleasing. Thankyou.
Quality of care
Amazing professionalism and care from…
Amazing professionalism and care from the staff. Very thorough around!
Well cared for throughout the whole…
Well cared for throughout the whole process. Really appreciated.
Really quick and stress free…
Really quick and stress free experience. Staff made me feel very welcome and friendly. Whole process was fully explained, and carried out very professionally. Thank you to everyone involved.
Great Service
I arrived at the venue and taken through to the room where the scans are performed. The nurses are really helpful and nice to deal with. The equipment is state of the art and everything was explained fully.
Very professional and efficient
Everything was efficiently done and the staff were particularly thoughtful, kind and professional. They helped to relax!
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