I was given an appointment straight away. The procedure was efficient, every staff member was friendly and helpful. I was very pleased with the experience. I can strongly recommend the company.
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See what reviewers are saying
Super efficient. Quick, helpful, informative. Even got me a drink whilst I was with waiting between tests. All healthcare should run like this.
Excellent customer process from start to finish. Kasia provided great guidance up front so that I could make informed decisions. The preparation instructions were clear and on the day, the appointment... See more
I cannot speak more highly of the team that provided me with care and support. The Dr, Nurses and reception colleague were very professional, sincere and thorough. The scan was conducted with care an... See more
Company details
Written by the company
We are the heartscan people. We scan to diagnose and protect people from coronary heart disease, the leading cause of death and morbidity in the developed world. We offer free virtual consultation to people over the age of 40 who have heart concerns and, where appropriate use state of the art 'virtual coronary angiography' and other heart scans to help people find out about their cardiovascular risk and make lifestyle and other changes required to lower risk, where appropriate.
Contact info
5 Huxley Road, Surrey Research, Surrey Research Park, Gu2 7RE, Guildford, United Kingdom
- 01483467100
- office@vcl-surrey.co.uk
- heartscandirect.com
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Hasn’t replied to negative reviews
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Fantastic experience end to end
Fantastic experience end to end. Efficient and super friendly team who made the whole appointment terrific. Highly recommend.
Easy to find and great staff and…
Easy to find and great staff and equipment makes the whole experience a joy.
Very friendly and helpful
Very friendly and helpful. Process was explained at every stage.
Something nice about CT
Despite the specifics of the procedure and thanks to the amazing hospitality of the staff, I had a great time laughing, feeling safe and looked after.
Very lovely friendly caring staff
Amy was so helpful and positive…
Amy was so helpful and positive whenever I contacted VCL. She navigated me through all the stuff I needed to know. Just the sort of personality that’s gives you trust in the process. Fantastic telephone manner which I find increasingly rare in business these days.
Mike
Team SCVC
Every was punctual, the staff were very supportive and clear with what was going on.
Thank you team SCVC
I was treated with care and everything…
I was treated with care and everything about the scan procedure was fully explained to me.
Generally a good feel about the place
Generally a good feel about the place, although there was a considerable amount of waiting time and there could be more clarity around the various forms that needed filling in, the girls at reception could have been a little more proactive
Excellent and courteous staff
Excellent and courteous staff - know their business and very professional. The concept of having all the tests and the Consultation right afterwards is wonderful and saves time for the Consultant and the patient!
I received excellent care from all the…
I received excellent care from all the staff who were warm, caring professionals and felt in very safe hands.
The expertises of staff and equipment was impressive.
Efficient.
Efficient.
Lovely clinical staff.
Procedure and results explained well
I thought the staff were all lovely and…
I thought the staff were all lovely and friendly, it’s frightening when one is going through many tests, and the staff were very calming, and reassuring.
Laura and the team at VCL are…
Laura and the team at VCL are excellent. They took the time to explain the CT Scan procedure and make sure I was prepared.
The experience was very quick, and you can see that this is a specialist team that really cares about the patients and the service that's provided.
Visit for CT scan
Good staff engagement and level of care. Facilities were excellent.
The staff ...from arrival to departure
The staff ...from arrival to departure. Friendly, informative and clear. The whole process, once I arrived, was seamless
Very efficient service
Very efficient service. Friendly caring staff who talk you through everything that's going on. Very easy parking.
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