Heatable Reviews 14,090

From the point of my first contact with Heatable to the last point if installation my boiler have had very friendly professionals and taking the extra mile to help and explain everything, Lisa, Christopher John and all have been very helpful, big thank you to everyone.
I was kept informed of the progress at all time.

Absolutely excellent, from the initial phone call to the installation by Joshua.
So easy to deal with and all work done in a day by Joshua,a true professional.
Thank you

Great service with excellent communication. All queries answered quickly & efficiently, and boiler install conducted on time and to high standard. 100% recommended

When the engineers came to fit and wire up the Solar Panels & battery storage, they were polite, courteous and very respectful of our property.
Simon their lead engineer explained the entire system and the operating apps very thoroughly.
I would not hesitate to recommend Heatable & their team of engineers to anyone.

Was a bit unsure about using an online boiler installation business initially, but so glad I did. Great price, the installer was brilliant, they could install the next day and it only took a day to complete the work.

Dealing with Heatable over the internet and by phone - start to finish - was straightforward and stress free. The gas engineer, Ian Cockerill, they sent to fit the new boiler was excellent and very helpful. The price charged was unbeatable.

From 1st quote to installation everything was 1 st class. They got back to me straight away with a quote that was pritty good & can be spread out. Communication was spot on & new boiler was installed without any issues. I would recommend them if looking for a new boiler

Everything ran smoothly from order to completion.

We had 13 panels and the Alpha Ess battery installed. Had a great experience from watching YouTube through initial contact with heatable. Good progress with site visit to quick install within a month. Install team were all great, worked quickly and kept informed over some minor changes as they went all with positions of the meter. Smart lookjng and clean install. Final mcs certificate only took a week to be sent over. Our expectation was high going with heatable and they delivered.

I was quite impressed with the professionalism and customer service of most employees. Pleasantly surprised by how reasonably priced they are, the great variety of choices, and other incentives like cashback offers. Rob helped me understand the nuances between different boilers and make an informed decision.

As much as I'd have loved to leave 5 stars, forced to leave 4/5 stars as mt job was urgent and I was trying to secure next day installation with no luck- first due to the Easter long weekend and then a further day's delay due to sickness of the engineer. Then the job got delayed further as the boiler didn't arrive on time. Whilst none of these were due to any fault of Heatable, it would have been better to set realistic expectations, e.g., "we aspire to provide next day installations during the scheduled slot, but this maybe subjected to 3rd party availability/ delays".

But overall, highly recommend Heatable and wouldn't think twice about using their services again.

Easy to use website to get initial quote, followed by a more detailed system design with excellent communication from the Heatable team. Scaffolding, roofers and electricians know their stuff and answered all questions, had some small issues with suppliers not delivering, but was kept informed at all times. Would recommend Heatable for any solar install.

Had a single room air conditioner installed, the vendor stuck to their quote, turned up when they promised, and contacted me in advance to get photographs and a description of the house, consumer unit and location of the interior and exterior units. It's always a worry paying a new supplier up front but I'm very happy with the result.

Dan was brilliant today, he was here in the time frame he sent the day before, he listened when I asked if he could make sure the pipes weren't to low because my washing machine gose under my boiler. The install of the boiler went in great, Dan then spent time showing me how the new boiler works with clear instructions so thank you.

From initial contact, making changes and during installation you are always updated and given updates etc on what is happening.

From first contact to installation was around 4 weeks which was quicker than initially thought.

Couldn't be more happier. Special thank you the installers at RMD and the owner Rob.

After me initial investigation into getting a solar and battery system using the Heatable website to give an indication of the number of panels I could expect and an indicative cost I actually left it a few months before asking for a full quote and what I really appreciated was not being chased by their sales team.

The quote was very competitive when compared to another highly regarded local installer.

The installation team were all polite, friendly and professional. The installation was completed to a very high quality and very neat.

There was an unexpected hiccup during installation, but this was quickly resolved with a minimum of fuss.

Throughout the process the Heatable team provide good updates on the process and were quick to respond to any questions.

I have recommended them to friends.

Joseph and Cam, 2 excellent, professionals came to install a Gloworm boiler. Very thoughtful, they laid down sheets and took off their shoes when they needed to go upstairs on my carpet. Really nice attitude on the job, very diligent and got the job done! Just wanted to also say massive thank you to Cam for telling me about my drains being blocked when installing the flue. Today, I had them jetted before it got worse.
They did a fab job on the boiler, gave me all the information I needed to maintain and work it.

Had boiler changed after pilot light on old one wouldn't stay lit. The process was painless and the price was great. They could also install the same week, which was great.

The booking process was easy with lots of options of boilers that would be suitable for your property. Lots of availability for when to book the install. Then just had to take some photos of various parts of the house so that the engineer would be prepared. Engineer arrived on time and was friendly and efficient, really happy with the work that was done and gave clear instructions of how to use the boilers controls and left the house nice and clean.

A brilliant service, I would definitely recommend. Very easy to arrange from start to finish. The gas engineer was absolutely first class, it was not a simple job from him, as a DIY job had been done in the house in the past, but nothing was a bother to him. Superb.

Great service received thank you. At all times heatable kept in touch with me regarding the installation of my new boiler. Sam arrived right on time, was very friendly, tidy & professional, installing my new boiler. Very pleased with service received, thank you.