HeatGen Reviews 3

TrustScore 4 out of 5

4.0

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Company details

Written by the company

Your Heat Pump Heroes No-Nonsense, Professional Repairs, Servicing & Maintenance for Home Heat Pump Systems.


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4.0

Great

TrustScore 4 out of 5

3 reviews

5-star
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3-star
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1-star

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Rated 5 out of 5 stars

Super Professional Heat Pump Service

Excellent Service! HeatGen offered to do a group service in our estate at a discount price, they were so pleasant and accommodating to deal with! The engineer arrived on time, was so polite and professional, serviced the heat pump, explained the findings to me and gave some guidance on how to get the most efficient use of the system. Will definitely use again!

November 19, 2025
Unprompted review
HeatGen logo

Reply from HeatGen

Hi Ruth,

Thank you for taking the time to leave a review! We’re delighted to hear that you were happy with your HeatGen Heat Pump Service.

Your trust means a lot to us, and we’re committed to keeping your heat pump running efficiently and reliably.

If you ever have questions about your heat pump or need support in the future, we’re always here to help.

Warm regards,
Erin @HeatGen

Rated 5 out of 5 stars

Reliable company

Very good service and informative about the running of the system will be using them from now on

November 19, 2025
Unprompted review
HeatGen logo

Reply from HeatGen

Hi Greg,

Thank you for taking the time to leave a review! We’re delighted to hear that you were happy with your HeatGen Heat Pump Service.

Your trust means a lot to us, and we’re committed to keeping your heat pump running efficiently and reliably.

If you ever have questions about your heat pump or need support in the future, we’re always here to help.

Warm regards,
Erin @HeatGen

Rated 5 out of 5 stars

Our hot water started becoming faulty…

Our hot water started becoming faulty over a bank holiday weekend. Heat Generation was the only company to get back to me within 24 hours. A lovely man, named Thomas had our system fixed within an hour. Great service all round.

October 27, 2025
Unprompted review
HeatGen logo

Reply from HeatGen

Hi Erica,

Thank you for taking the time to leave a review! We’re delighted to hear that you were happy with your HeatGen Heat Pump Repair.

Your trust means a lot to us, and we’re committed to keeping your heat pump running efficiently and reliably.

If you ever have questions about your heat pump or need support in the future, we’re always here to help.

Warm regards,
Erin @HeatGen

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