Heaven Guardian Reviews 

231
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 145 reviews, reviewers overwhelmingly had a great experience with this reliable company. Customers frequently praise the knowledgeable staff for providing patient guidance, professional support, and answering all questions promptly throughout the entire purchasing journey. Consumers highlight that the professional team ensures a smooth, secure transaction process, actively protecting buyers from any unforeseen seller complications. However, some reviewers were not happy with response times and unfortunately experienced noticeable delays while waiting to finalize their important online deals. A few other people also felt that communication lacked overall transparency, mentioning frustrating setbacks, stalling tactics, and notably slow replies caused by time differences.

What people talk about most

Service

Clients share positive opinions on service, highlighting fast, secure, and professional transactions. Many... See more

Customer service

People report positive experiences with customer service, highlighting fast and helpful assistance during... See more

Staff

Reviewers highlight positive aspects of staff, noting that the team is extremely professional, patient, and... See more

User experience

Consumers find user experience to be very positive, highlighting a super smooth and reliable process that... See more

Response time

Customers consistently note ambiguous experiences with response time. Many reviewers praise the fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They were extremely helpful in helping me and the seller, who was a friend of mine, through the entire process. Answered any questions we had. I would HIGHLY recommend using them if you're going to bu... See more

Rated 5 out of 5 stars

Hello, I played Whiteout Survival, had a massive acct. Unfortunately we selling you lose quite a bit. However the process was very smooth. They are knowledgeable and quick responding to a degree I... See more

Rated 5 out of 5 stars

I have now bought 3 accounts from Heaven Guardian. It was seamless (as long as seller is responsive) and went without a hitch. Would recommend using them as they will walk you through the proper unbin... See more

Rated 5 out of 5 stars

I was buying a WOS gaming account. The service was great. Fast responding time. The team was so supportive and helpful in every stage if the process. They helped both sides all the time. It to... See more


Company details

  1. Gaming service Provider

Written by the company

Heaven Guardian is a digital marketplace, founded by technopreneurs. It was in 2019 that we decided to become your confident intermediary to secure your deals. We are a company focusing on various games, the main ones are those : Whiteout Survival Rise of kingdoms Call of Dragons Albion Online KIngshot


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

231 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(231)

151 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

I recommend 100% Heaven Guardian

I recommend 100% Heaven Guardian, it’s such a great customer service. I had a great exprience with it !

June 20, 2023
Unprompted review
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Reply from Heaven Guardian

Thank you !

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Rated 5 out of 5 stars

100% safeee

100% safeee
I recommend !!

June 6, 2023
Unprompted review
Heaven Guardian logo

Reply from Heaven Guardian

Thanks :)

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Rated 5 out of 5 stars

Perfect

Simple, fast and very secure. Perfect

June 3, 2023
Unprompted review
Heaven Guardian logo

Reply from Heaven Guardian

We were happy to help you !

Show reviews in all languages. (231 reviews)

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