Topline Heavins & Euronics Reviews 

8,215
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Anchor Point, our motor home dealer in Killaloe, recommended Heavins for our power station purchase. Marcella handled the details over the phone and, when we arrived, introduced us to Artur to... See more

Rated 5 out of 5 stars

Received an order I placed online today (order placed two days ago). Excellent service. I was in the market for a cordless vacuum. Went to the "local" HN. Looked at a few .. liked one so went... See more

Rated 5 out of 5 stars

I would strongly recommend Heavins for any of your shopping. Celine was extremely helpful and helped us with bit of a frustrating situation, and made the experience amazing. Thank you very much, and... See more

Rated 5 out of 5 stars

Great experience for my first time using for a purchase. I was let down by another company and had to order the item elsewhere so opted for Heavins. Quick and easy, and order confirmation and tracking... See more

Company details

  1. Hardware Store
  2. Appliance Store
  3. Electronics Store
  4. Pet Supply Store
  5. TV store
  6. Washer and Dryer Store

Written by the company

Heavins Hardware Centre is a family run business based in Athlone, Co.Westmeath. The story begins back in January 1984 when Willie and Maureen Heavin started a small Hardware Store at the McCormack Centre in Athlone. Then in the early 90s they moved 300 metres away to a 5000 sq ft premises employing over 10 people (a lot of whom were family members). Fast forward to the 19th May 2007 when we opened our doors to a 17,000 sq ft superstore in Shannon Retail Park beside Smyths Toys and currently employing over 20 people guided by Paul, Derek and Paulette. We are very customer focused and offer the personal experience compared to the big chains and we pride ourselves on customer service and range of products and services.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.7

All reviews

(8,215)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service. I ordered online and item arrived quickly. Fast and efficient service. Hassle free purchase.

November 24, 2025
Unprompted review
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Rated 5 out of 5 stars

Dear Paul Heavin & Derek

Dear Paul Heavin & Derek,
I want to thank you for your excellent service, high quality of service, fast delivery, discount in your store, and the perfectly packaged product. Everything was very high quality and fast. Thank you. P.S. Thanks for the treat.

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

I contacted heavins today for the very…

I contacted heavins today for the very first time looking for a small gasket for chainsaw and I was very surprised how much effort they have put in to help me and I’m still in communication with them , I really do appreciate that they are really interested in helping there customers

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Company

Amazing Company - Excellent prices- Ease of order on line and received within 48 hours...that some Excellent service.. Thank you to your Team

October 17, 2025
Unprompted review
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Rated 1 out of 5 stars

Very badly damaged goods sent out to me by Heavins

Very, very disappointed with our purchase from Heavins. I bought a bistro set of outdoor table and chairs online which arrived in very bad condition. There were multiple areas of damage on both table and chairs. The table top was particularly badly damaged and had cuts, cracks and gouges all over the surface. Both chairs had scratches on the legs and the foot of one of them was twisted out of shape and the foot insert missing. All feet had wear markings on them, ie, they have been in use before. I emailed Heavins and they said simply that they were sorry and to follow the link to return the set. I explained that we liked the set and asked if they could replace it. The response was that it was out of stock and they would check when it was coming back in and revert to me. Nobody came back to me. I have no idea how such a badly damaged product could be sent to a customer. The packaging was perfect on arrival, ie none of the damage happened during transit. This is unacceptable and frustrating as I've had to spend a lot of my time wasted on the transaction and I still don't have the product I need.

August 4, 2025
Unprompted review
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Reply from Topline Heavins & Euronics

Hi Helen,
Thank you for your patience with us.
Unfortunately we only got word back this morning that we will not be getting in any more stock in this pacific style.
You can pick out an alternative set if you wish to do so.
I will be in touch when your unit arrives back and we can either go with a suitable replacement or I can offer you a full refund.
Kind regards,Ciara

Rated 1 out of 5 stars

THEY SELL DAMAGED ITEMS.

THE WORST SHOPPING EXPERIENCE .THEY SOLD ME KÄRCHER WITH DAMAGED HOSE. WHEN I ASKED THEM FOR REPLACEMENT THIEIR”MANAGER” TREATED ME AS A SCHOOLBOY,BLAMED ME ABOUT DAMAGING AND TOLD ME TO BUY ANOTHER ONE. WHEN ASKED FOR REFUND THEY TOLD ME THAT I MUST BRIING THIS ITEM PERSONALLY IN TO THEIR STORE (130KMS FROM ME)I NEVER RECEIVED INVOICE FOR PURCHASE. DO NOT RECOMMEND THIS STORE.

May 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Terrific delivery fast and efficient

Terrific delivery fast and efficient, only complaint would liked them to have contacted me beforehand. Was on my way out when they phoned me.
The garden furniture is terrific a good price delighted with it. Only problem took us ages to get the legs on the table, very fiddly. Would shop with them again

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

Happy Customer…

I bought a small grey plastic table from Heavins on a Sunday of a bank holiday weekend. I found the table to be of very good quality and a very very affordable price. I received emails to let me know my item was being processed, was being dispatched and then when my item would be delivered. The table arrived on Wednesday. Great service, no hassle in ordering .I would highly recommend this company and I will be dealing with then again.

March 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Efficient, quick and great communication

Great experience for my first time using for a purchase. I was let down by another company and had to order the item elsewhere so opted for Heavins. Quick and easy, and order confirmation and tracking details received within around 12 hours. Very reassured. will update when my item is delivered but it looks like its on the way!

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome company to deal

Awesome company to deal with super fast delivery ordered my karcher k7 on Sunday arrived on Tuesday and with free delivery and cheapest I could find anywhere on the Internet thanks so much the team at heavins
Regards Matthew

September 24, 2024
Unprompted review
Rated 2 out of 5 stars

I ordered 4 shelves

I ordered 4 shelves, and 2 of them arrived damaged. They arrived in this condition from the company because the boxes had been opened and resealed with company tape. The MDF boards were broken at the corners, and the frame was bent.

September 2, 2024
Unprompted review
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Reply from Topline Heavins & Euronics

Hello,

Thank you for taking the time to leave your feedback.
We would like to resolve this to you.
Would it be possible to email info@heavins.ie with your order number and issue!

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Rated 3 out of 5 stars

Would not be my first choice 

I have used Heavins a few times they have gotten better with their delivery times but one time stands out ordered a planner Thicknesser Which cost nearly €1000 was the first thing I bought there when it arrived it was missing parts the inside box was heavily damaged which tells me it happened in store. The box for delivery was perfect not the kind of service you expect when you spend that much money and have €80 worth of parts missing but they’ve gotten better still sore on that one.

May 22, 2024
Rated 5 out of 5 stars

Excellent experience

I bought a television in Heavins yesterday. Josh helped me find the right one. He was so helpful and friendly with my Dad and I.
He kindly carried the big television out to the car and helped my Dad fit it in.
Five stars for Josh ⭐️⭐️⭐️⭐️⭐️
The television is perfect 👌

August 12, 2024
Unprompted review

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