While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Hedlund Stockholm är en svensk modebutik som erbjuder stilrena och högkvalitativa plagg för både män och kvinnor – med fokus på skandinavisk design och en förstklassig kundupplevelse.
Stockholm, Sweden
1.6
79 reviews
Replied to 21% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered 2 pair of shoes. The sizes were wrong än the didn't fit at al. I contacted them in Stockholm about that I didn't wanted them and that I wanted to return them. I was told that a return had to be to China ????? It would coast about 400 Skr. I asked for an adress in Stockholm. That was not possible. When I put my order it said nothing about that. That kind of information is very important.
These shoes are not equal to the shoes in the picture. They are very plastic and I would not have bought them if I saw them in real life. Extremely long delivery time due to the fact that it is not based on Sweden. I have written them once and they are very plastic so make my feet sweat. Not recommended if you don't like plastic shoes.
Sorry that Hedlunds cannot find my order, or information, but, It looks like that is usual for them.
Reply from Hedlund Stockholm
Hej,
Tack för din recension. Tyvärr kunde vi inte hitta något e-postmeddelande från någon med ditt namn eller med ett produktproblem som matchar din beskrivning. Vi skickade också en verifieringsbegäran via Trustpilot, men du bekräftade inte din beställning – vilket är synd, eftersom vi utan det inte kan verifiera om problemet är exakt som beskrivet. Vi är inte säkra på om du faktiskt köpt från oss eftersom vi nyligen har blivit attackerade med konkurrentrecensioner.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
