Hegarty Reviews 

1,854
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise, helpfulness, and professional approach, making complex processes feel manageable. The service provided is frequently described as impeccable and five-star, with many appreciating the clear communication and timely handling of matters. Reviewers highlight the quick response times and the smooth user experience, noting that their queries were always answered promptly and professionally. However, some people mentioned dissatisfaction with the service, feeling their queries were not listened to and that staff lacked understanding of specific legal areas. A few other people also felt that there was a lack of communication, with no response to various emails and claims of staff not knowing when information was sent.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, efficiency, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism,... See more

Customer service

Users describe positive interactions with customer service, highlighting the dedication, professionalism, and... See more

Response time

Customers had positive experiences with response times, noting that everything was dealt with in a timely... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing the process as seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our business sale was handled expertly and efficiently by Andrew Heeler and his team. From our very first meeting with Andrew to final completion we felt confident that he was acting in our best inter... See more

Company replied

Rated 5 out of 5 stars

We feel they went above and beyond their job. We cannot praise Andrew and the team for the service they have provided. Everything was dealt in a timely fashion, the correspondence was clear and concis... See more

Company replied

Rated 5 out of 5 stars

Andrew Boullemier at Hegarty has been absolutely fantastic. I honestly cannot speak highly enough of him and without his input and pushing the bottom of the chain the sale would have fallen through.... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend instructing Chris Brown to represent you in any divorce settlement case. Throughout the 4 years he always kept me up to date, gave sound advice in good time, no question was t... See more

Company replied


Company details

  1. Law Firm
  2. Conveyancer
  3. Employment Attorney
  4. Family Law Attorney
  5. Legal Services
  6. Real Estate Attorney

Written by the company

At Hegarty we value exceptional client care, quality service, expertise, integrity, and professionalism, and these are at the core of everything we do. We have offices in Peterborough, Stamford, Oakham, Market Deeping and Bourne which together provide a full range of legal services for business, for family, for life. We provide advice and support for family law, employment law, wills, trusts and wealth management, conveyancing, corporate law, commercial property, litigation and much more... The Hegarty team is made up of hand-picked individuals who have the knowledge and experience to offer you exceptional legal advice on everything from corporate legal matters for your business, to advice for family matters and planning for the future. Since we were established in 1974, we have built an excellent reputation for providing individuals, families, and businesses with outstanding legal services and advice. We are incredibly proud of the high level of service that we provide our clients, and this is shown through our client feedback, with a 5* rating on Trustpilot.

Hegarty - Your legal team

Written by the company

Here to support you through life’s ups and downs.
Our friendly, accomplished team of solicitors and legal advisors can put you, your family and your business in a strong position for the future. Offering expertise across a wide range of legal services, we give you the support you need, with the highest levels of client care.

We offer a complete conveyancing service, all delivered with the highest level of client care.

5* service and transparent costs with no hidden extras

5* service and transparent costs with no hidden extras
Whether you are a first-time buyer, looking to move to a new home or are adding to your property portfolio, we offer a complete conveyancing service, all delivered with the highest level of client care. Our experienced conveyancers will guide you through the process from start to finish and will ensure you complete as quickly and efficiently as possible. Our team will provide you with an accurate quote which will show you how much you can expect to pay based on your individual circumstances.

Contact info

Promotion box for Hegarty

Expert Legal Advice.

Personally Delivered.

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(1,854)

145 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent legal services

I highly recommend the services and expertise from Hegarty, especially Abdul. The communication was excellent with quick response times and regular updates. The advice and experience I received enabled my issue to be resolved much quicker than anticipated. A professional and trustworthy experience throughout. Thank you.

May 15, 2026
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Reply from Hegarty

Thank you for taking the time to share your positive experience with us at Hegarty. We are pleased to hear that you found our legal services excellent and that Abdul was able to provide you with the support and expertise you needed. We strive to keep our clients informed and updated at all times, so it is rewarding to know that this made a difference in resolving your issue promptly. Thank you again for your recommendation, and for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Clear friendly & practical advice

Clear friendly & practical advice. I felt supported working through my issue.

May 20, 2026
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Reply from Hegarty

Thank you for taking the time to share your experience with us. We are pleased to hear that you found our advice clear, friendly, and practical.

Rated 4 out of 5 stars

Got good advice

Got good advice

May 8, 2026
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Reply from Hegarty

We're pleased to hear that you found our advice helpful. Thank you for taking the time to leave a review and for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Very good

Emily & Rose and the team in Stamford were very helpful and efficient. I'd have no hesitation using Hegarty in the future.

May 1, 2026
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Reply from Hegarty

Thank you for taking the time to share your experience with us. We are pleased to hear that Emily, Rose, and the Stamford team were able to assist you effectively and efficiently. It's great to know that you were fully satisfied with our services and would consider us for your future needs. Thank you again for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

I spoke with 2 members of the Hegarty…

I spoke with 2 members of the Hegarty team regarding questions relating to family law and both were extremely helpful and knowledgeable. The company I work for also uses them. I would highly recommend them.

May 1, 2026
Unprompted review
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Reply from Hegarty

Thank you for taking the time to share your positive experience with us. We are pleased to hear that our team members were able to assist you effectively with your family law inquiries, and that their expertise left a positive impression. It's also great to know that not only have we been able to support you personally, but also the company you work for. Thank you for your recommendation, and for choosing Hegarty to be your legal team.

Rated 5 out of 5 stars

Arranged to create a Will.

Arranged to create a Will.
Helped throughout to understand jargon and consider all aspects.
The whole process was made extremely simple and easy to complete.
Glad we chose Hegerty, very professional and reliable.
Would highly recommend.

April 22, 2026
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Reply from Hegarty

Thank you for taking the time to leave us this 5 star review. We are pleased to hear that your experience with us was positive and that we could assist you in creating your Will with ease and clarity. At Hegarty, we strive to make what can often be a complex process as straightforward and understandable as possible, so it’s rewarding to know that our efforts to explain the jargon and present all necessary considerations helped you feel confident and informed throughout. We appreciate your recommendation, and thank you for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Everything was explained so I…

Everything was explained so I understood it. Nothing was too much trouble. Easy to contact. Professional at all times. I would have no hesitation in using them if I needed to. Thank you to them.

April 29, 2026
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Reply from Hegarty

Thank you for taking the time to share your experience with us. We are pleased to hear that everything was explained clearly and that you felt at ease reaching out to us whenever needed. Our team strives to provide a professional and accessible service, so it's great to hear that you would consider using us again in the future. Thank you once more for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Right from the start Mr Kally has been…

Right from the start Mr Kally has been very supportive and professional. Throughout the process we were kept informed and the whole matter was dealt very well. Also, whenever I have rang the office staff they have been very helpful. We will be definitely be recommending Hegarty to our friends and families.

April 27, 2026
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Reply from Hegarty

Thank you for taking the time to share your positive experience with us. We are pleased to hear that Kally and our team were able to provide you with a supportive and professional service, and that you felt informed and well taken care throughout the process. We thank you for choosing Hegarty as your legal team, and for your recommendation.

Rated 2 out of 5 stars

Constant mistakes throughout

Constant mistakes throughout, including spelling names wrong, delays, and overall not a great experience.

April 17, 2026
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Reply from Hegarty

We’re sorry to hear that you feel your experience did not meet expectations, and we appreciate you taking the time to share your feedback.

We have discussed your comments with the team involved to better understand the points you’ve raised, and from our records, the matter was completed within the originally agreed timeframe, with all stages carried out on schedule. While there was one instance of a misspelt name, this was corrected as soon as it was identified, but we apologise for the error. We were not made aware of any wider concerns during the process.

We always encourage clients to raise any questions or concerns with us directly at the time, so we have the opportunity to address them promptly. If you would like to discuss this further, we would be happy to speak with you, please contact us directly by emailing enquiries@hegarty.co.uk.

Rated 5 out of 5 stars

Law is a service industry

Easy to get hold of and acted on instructions

April 23, 2026
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Reply from Hegarty

Thank you for taking the time to leave us this review. We are pleased to hear that you found our services easily accessible and responsive to your instructions.

Rated 5 out of 5 stars

We approached the team at Hegartys for…

We approached the team at Hegartys for advice on updating our wills and also about the use and issue of Powers of Attorney . The advice and help we received was first class and helped us through what could have been a tricky process to navigate. Would definitely recommend them.

April 14, 2026
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Reply from Hegarty

Thank you for taking the time to share your positive experience with Hegarty. We are pleased to hear that our team was able to provide you with first-class advice and assistance in updating your wills and navigating the complexities of Powers of Attorney. At Hegarty, we strive to make legal processes as smooth and straightforward as possible for our clients, so it's great to know that we achieved this for you. We thank you for your recommendation, and for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Supportive and professional as very impressed with the quality…

I was very impressed with the quality of the service I received when writing a new Will. The staff who dealt with the matter were very professional and supportive, at what can be a challenging time. I received a degree of support and clear advice that alleviated my concerns. Staff took the time to understand my wishes and ensure they would be contained within my Will.

March 16, 2026
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Reply from Hegarty

Thank you for taking the time to share your 5 star review with us. We are pleased to hear that you were impressed with the quality of service you received while drafting your new Will. Our team strives to provide professional and supportive assistance, so it’s good to hear that our efforts to offer clear advice and understanding have helped alleviate your concerns and ensure your wishes are accurately reflected. Thank you for choosing Hegarty as your legal team, and we hope to be able to assist you again should the need arise.

Rated 5 out of 5 stars

Abdul Basit was very knowledgeable and…

Abdul Basit was very knowledgeable and experienced with my matter. Highly recommend Hegarty for your needs

March 26, 2026
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Reply from Hegarty

Thank you for sharing your positive feedback with us. We are pleased to hear that Abdul’s knowledge and expertise made a significant impact on your case. At Hegarty, we strive to provide exceptional service and support to all our clients, so we are glad that we could meet your expectations and assist you with your needs.

Rated 5 out of 5 stars

Abdul was incredibly professional and…

Abdul was incredibly professional and clear in his guidance on our call. Would recommend highly

March 25, 2026
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Reply from Hegarty

Thank you for taking the time to share your experience with us. We are pleased to hear that Abdul was able to provide you with the professionalism and clarity you needed. We thank you for your recommendation, and for choosing Hegarty as your legal team. We hope to be able to assist you again should the need arise.

Rated 5 out of 5 stars

Probate and support on my mother's Estate

Following my mother passing away, we needed help with her Will and legal advice on her Estate. We requested the services of Martin Banwell, who has given us 100% support, advice when we needed it and total help with the process. The transaction was so smooth, without issues, I am totally impressed. The service he offered was impeccable. Thank you Martin.

March 20, 2026
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Reply from Hegarty

Thank you for taking the time to share your experience with us. It's great to hear that Martin was able to provide you with the support and guidance you needed. Your satisfaction is our top priority, and we're pleased that the process went smoothly for you. Thank you again for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

Very quick response

Very quick response, dealt with our situation within the timeframe required and good communication through the whole process

March 23, 2026
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Reply from Hegarty

Thank you for taking the time to share your positive experience with us. We are pleased to hear that you were satisfied with our quick responses and communication throughout the process. Thank you once again for choosing Hegarty as your legal team, and we hope to be able to assist you in the future should the need arise.

Rated 1 out of 5 stars

Not Recommended for probate and estate administration

At the time we engaged with Hegarty, we were going through the worst a family could go through, the loss of both parents.And probably were not in the best frame of mind to be dealing with Estates. That did not stop them for charging nearly £800 whilst achieving absolutely nothing for us. And neither estate was moved forward an inch.

We are pleased that we have now got it sorted with the company who deals specifically with this at a fraction of the price of Hagerty.

September 22, 2025
Unprompted review
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Reply from Hegarty

We are sorry to read your feedback, and we offer our condolences at what is clearly a very difficult time.

No concerns were raised with us during the course of the matter and transparency from the outset is something we place great importance on. Our initial meetings are intended to be thorough, especially in more complex situations so we can fully understand the circumstances and provide appropriate advice. The fees charged relate to the initial meeting and subsequent follow-up work, and our costs were explained at that stage.

We are sorry that you chose not to proceed with us and that your experience did not reflect the level of service we aim to provide. If you would like to discuss this further, we would be happy to speak with you, please contact us directly by calling 01733 346 333.

Rated 5 out of 5 stars

Divorce support

Emma provided a professional, supportive, honest and prompt service in my divorce. I would recommend her to anyone who needs guidance in the process.

March 20, 2026
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Reply from Hegarty

Thank you for taking the time to share your 5 star review about the support you received during your divorce process. We are pleased to hear that you found our services professional, supportive, honest, and prompt, and that Emma was able to assist you through such a significant life transition. We thank you for your recommendation, and for choosing Hegarty as your legal team.

Rated 5 out of 5 stars

This is not the first time I have…

This is not the first time I have needed assistance from Hegarty solicitors; they are my first choice when requiring help on legal matters based on recommendations and past experiences.

On this occasion I was referred to Benjamin Parker in the family law department who didn't disappoint.

My case was not necessarily straightforward, nevertheless Benjamin was easily able to navigate the complexities of it with the utmost dedication,  professionalism and tenacity to what was requested of him in a compassionately prompt manner throughout the process.

From my perspective I couldn't have asked for a better solicitor to deal with my case.

Not only is Benjamin a credit to Hegarty but also to the entire legal profession.

Thank you once again Hegarty.

March 19, 2026
Unprompted review
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Reply from Hegarty

Thank you for taking the time to share your positive experience with Hegarty. We are pleased to know that Benjamin's dedication and professionalism made a difference in your case. We strive to provide a compassionate and prompt service, so it's rewarding to hear that we met your expectations. Thank you once again for your review, and for choosing Hegarty as your legal team.

Rated 4 out of 5 stars

Fast efficient service

Fast efficient service. Very well explained, step by step- got the job done with due care and diligence.

March 11, 2026
Unprompted review
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Reply from Hegarty

Thank you for taking the time to leave us this review. We are pleased to hear that you found our service fast and efficient. Our team takes pride in providing clear, step-by-step guidance to ensure that all tasks are completed with the utmost care and diligence. Thank you again for choosing Hegarty as your legal team.

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