Heidel Print is a scam company. They give false quotes and once they have your money, they tell you it's going to be more money to get your order. I recently swapped over 100 emails back and forth wi... See more
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Shipping boxes used are not strong enough to arrive without damage to part of the shipment. Magazine printing quality and service is good for the price. Turnaround times are good considering overseas... See more
Company replied
Heidel print gave a false quote, tried to increase the charges after payment had been made, then refused to refund our money, over $6,000. Everyone who we were working with now says they are no longe... See more
What incredible quality and service provided by Heidelprint. Your prices are very reasonable and our Campus Catalogs look amazing! The wonderful customer service team helped with a minor glitc... See more
Company replied
Company details
Information provided by various external sources
Heidel Print is a S.Korea-based Printer that specializes in catalog and magazine printing with an one stop service from prepress to finishing.
Contact info
United States
- support@heidelprint.com
- heidelprint.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Heidel Print is a scam company
Heidel Print is a scam company. They give false quotes and once they have your money, they tell you it's going to be more money to get your order. I recently swapped over 100 emails back and forth with customer service on an order. We agreed on a price. I wire transferred them the money, just for them to tell me no now it's going to cost twice as much and shipping will be three times as much and we can't meet the deadline that we agreed to either. They just stole $14,800 from me, and they won't return it and I don't have my printed goods.
Stay away from these scam artists. They are the worst in the business!
STAY AWAY! GO SOMEWHERE ELSE!!!
STAY AWAY!! WARNED YOU!!! They're greedy, unethical people who LIE LIE LIE.... Trust me... the worst place you can go.. they promised me to deliver my magazines before the deadline. Failed. It seems like they don't care and they make excuses all the time... and I feel like they don't want to fix the problems at all... just taking $$.. The best part is that we got the magazines with misprinted pages due to THEIR fault but asked us to repay to print the correct version. Go somewhere else. Trust me!!
Great quality and good services
I've ordered magazines from Heidel print and I was very satisfied with the results that i wanted at just the right prices.
I was able to get the estimated price at their website which was very easy and convenient to get instant quotes for any size, paper type and quantity.
My orders arrived safely in time and with great quality that if i have to order again I would be sure to use Heidel Print again.
Heidel print gave a false quote
Heidel print gave a false quote, tried to increase the charges after payment had been made, then refused to refund our money, over $6,000. Everyone who we were working with now says they are no longer with the company. The new reps who they passed us over to have never once responded and emails bounce back. Total nightmare! Need to get our money back from this place and find a new printer!
Love Heidel Print
I've been printing magazines for over 20 years and by far Heidel Print is the best I've worked with. The quality is always spectacular and the communicating with their printing team is always easy and smooth. I highly recommend them.

Reply from Heidelprint
Professional and Knowledgeable Team and Beautiful Quality Product
Heidel Print's team was professional and knowledgeable to work with. They were responsive in our communication, and offered support with all of our questions. Our final product, a soft cover book with an poster insert, was printed beautifully. We were very happy with the quality, and beautiful colors in our fully illustrated project.

Reply from Heidelprint
Incredible quality and customer service!
What incredible quality and service provided by Heidelprint.
Your prices are very reasonable and our Campus Catalogs look amazing! The wonderful customer service team helped with a minor glitch and was able to deliver on time.
Thanks again for such a wonderful job, and for your caring attitude towards your clientele. It definitely gets noticed!
Christy Walston
Gurnick Academy

Reply from Heidelprint
My favorite aspect of working with…
My favorite aspect of working with HeidelPrint is being able to communicate via email with the team to ensure that all of our needs are met with our online order. In addition, the online order placing system isn't too complicated and is easily navigated. The print quality is great. Occasionally, the images print a little dark, but we've adjusted the images prior to printing to remedy that issue. We've been a customer for about four years now.

Reply from Heidelprint
Everyone at Heidelprint was extremely…
Everyone at Heidelprint was extremely nice, knowledgeable and helpful. They were very patient with me through the whole process even though I had loads of questions! Thank you Heidelprint!

Reply from Heidelprint
Great quality product.
Easy to order website. Great product at a fair price.

Reply from Heidelprint
Easy and comprehensive!
Great website, easy to make a custom book with a ton of options and live pricing.

Reply from Heidelprint
Phenomenal printing and service
Excellent, excellent service every time. The support is prompt and extremely helpful, professional, and useful. Printing is truly a breeze with these folks, and I can't thank them enough for ensuring that we get a quality print every single time. Turnaround and shipping are quick, and the final product always looks even better than I expect. Wonderful experience and I recommend them without any reservations whatsoever.

Reply from Heidelprint
Professional and attentive customer…
Professional and attentive customer experience. Beautiful print job.

Reply from Heidelprint
Overall good but delivery time was…
Overall good but delivery time was different since carriers changed.

Reply from Heidelprint
Great price, great service.
I have been using Heidelprint for several years and hope to be working with them for many more. Their customer service and printing quality are top-notch!

Reply from Heidelprint
Online estimate and custom quotes are quick!
Loved the online estimate tool and the custom quotes arrive quickly. I have been very pleased with the technical printing quality of my books. The transit time that it takes from plant to the US is not very well communicated regarding estimation, etc.

Reply from Heidelprint

Reply from Heidelprint
Very professional
Very professional. Excellent printing with reasonable prices

Reply from Heidelprint
Shipping boxes used are not strong…
Shipping boxes used are not strong enough to arrive without damage to part of the shipment. Magazine printing quality and service is good for the price. Turnaround times are good considering overseas operation. The issue I've experienced a few times is that the shipping boxes used are not strong enough to arrive without damage to part of the shipment.

Reply from Heidelprint
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