Heights Finance Corporation - Heights Finance In Joliet, IL Reviews 33

TrustScore 4.5 out of 5

4.6

1145 Essington Rd, 60435 Joliet, IL, US


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Rated 5 out of 5 stars

The Joliet location was great! It was quick and easy and Bernadette, my loan specialist was great! She made it very simple and I got approved the same day.

Company replied

Rated 5 out of 5 stars

I had gone to the branch in Joliet, IL to add funds to my existing account. I dealt with a great representative manager, his name is Stephen O’Conner. He was an absolute gentleman, the communication... See more

Company replied

Rated 3 out of 5 stars

Everyone was very friendly and helpful...although the interest rates are insane!!!!!!!!!! Sometime you just have to bite the bullet when time is of the essence!

Company replied

Rated 5 out of 5 stars

The young lady that waited on me was very polite and helpful. All of my questions were answer.

Company replied


Company details

  1. Financial Institution

About Heights Finance Corporation - Heights Finance In Joliet, IL

Written by the company

HeightsFinance

We help hardworking people get the money they need.

Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.

We treat everyone with respect.

Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.

We’re leading the way.

Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.

To learn more about us, visit HeightsFinance.com.

Find a Branch
Apply Today

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

33 reviews

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Rated 5 out of 5 stars

The Joliet location was great

The Joliet location was great! It was quick and easy and Bernadette, my loan specialist was great! She made it very simple and I got approved the same day.

August 5, 2025
Unprompted review
Heights Finance Corporation - Heights Finance In Joliet, IL logo

Reply from Heights Finance Corporation - Heights Finance In Joliet, IL

We are glad the process was quick and easy. Thank you for choosing Heights Finance.

Rated 5 out of 5 stars

Very quick

Very quick, helpfully and trustworthy. I Go to them whenever I need a loan. They have helped me a lot over the years.

May 28, 2024
Unprompted review
Heights Finance Corporation - Heights Finance In Joliet, IL logo

Reply from Heights Finance Corporation - Heights Finance In Joliet, IL

Thank you for taking the time to leave a review of Heights Finance. We are pleased to hear that you had an excellent experience with our Joliet team members. We appreciate you!

Rated 5 out of 5 stars

I had gone to the branch in Joliet

I had gone to the branch in Joliet, IL to add funds to my existing account. I dealt with a great representative manager, his name is Stephen O’Conner. He was an absolute gentleman, the communication was excellent. I highly recommend heights finance in Joliet. The customer service was great and I was in and out relatively quickly. Great experience!

Todd Ruedel

May 14, 2024
Unprompted review
Heights Finance Corporation - Heights Finance In Joliet, IL logo

Reply from Heights Finance Corporation - Heights Finance In Joliet, IL

We strive to make customer satisfaction a priority and your 5-Star rating reflects the success of that effort. Thank you for choosing Heights Finance and we look forward to seeing you again.

Rated 5 out of 5 stars

I love heights finance

I love heights finance, everytime I need a loan or more time on a payment I can count on them

October 18, 2023
Heights Finance Corporation - Heights Finance In Joliet, IL logo

Reply from Heights Finance Corporation - Heights Finance In Joliet, IL

Thank you for the 5-star review and for being a Heights Finance customer! We appreciate you!

Rated 3 out of 5 stars

Beware of the HIGH Interest rates

Everyone was very friendly and helpful...although the interest rates are insane!!!!!!!!!! Sometime you just have to bite the bullet when time is of the essence!

October 12, 2023
Heights Finance Corporation - Heights Finance In Joliet, IL logo

Reply from Heights Finance Corporation - Heights Finance In Joliet, IL

We are very sorry to hear that you have not had a good experience with us. We would like to learn more about your situation. Please send your contact information to ServiceReviews@heightsfinance.com and someone from our team will reach out to you.

Rated 4 out of 5 stars

Very respectful

Very respectful. Process was easy and painless, staff was very helpful.

September 29, 2023
Heights Finance Corporation - Heights Finance In Joliet, IL logo

Reply from Heights Finance Corporation - Heights Finance In Joliet, IL

We are very happy to help! Thank you for your review and for being a Heights Finance customer!

Rated 5 out of 5 stars

Excellent office

They are always friendly and helpful. They try to find out what can work for you.

August 25, 2023
Unprompted review
Heights Finance Corporation - Heights Finance In Joliet, IL logo

Reply from Heights Finance Corporation - Heights Finance In Joliet, IL

We are very happy to help! Thank you for your review and for being a Heights Finance customer!

Rated 5 out of 5 stars

The young lady that waited on me was…

The young lady that waited on me was very polite and helpful. All of my questions were answer.

December 17, 2022
Heights Finance Corporation - Heights Finance In Joliet, IL logo

Reply from Heights Finance Corporation - Heights Finance In Joliet, IL

Thanks for the feedback and for choosing Heights Finance!

Rated 5 out of 5 stars

Great service in Joliet

Great service. Answered all my questions with a smile.

December 9, 2022
Unprompted review
Heights Finance Corporation - Heights Finance In Joliet, IL logo

Reply from Heights Finance Corporation - Heights Finance In Joliet, IL

Thank you for the 5-star review and for being a Heights Finance customer! We appreciate you!

Rated 5 out of 5 stars

Fair and honest people

Fair and honest people, no complaints

November 9, 2022
Unprompted review
Heights Finance Corporation - Heights Finance In Joliet, IL logo

Reply from Heights Finance Corporation - Heights Finance In Joliet, IL

Thank you for choosing Heights Finance and the 5-star review!

Rated 5 out of 5 stars

Very reliable

Very reliable. The ladies are fast, efficient, and very professional. Never have a problem with this company. Nancy is amazing

July 13, 2022
Unprompted review
Heights Finance Corporation - Heights Finance In Joliet, IL logo

Reply from Heights Finance Corporation - Heights Finance In Joliet, IL

Thank you for choosing Heights Finance and the 5-star review!

Rated 5 out of 5 stars

great people

June 14, 2022
Heights Finance Corporation - Heights Finance In Joliet, IL logo

Reply from Heights Finance Corporation - Heights Finance In Joliet, IL

Thank you for choosing Heights Finance and the 5-star review!

Rated 5 out of 5 stars

Had a wonderful time meeting Marbeya…

Had a wonderful time meeting Marbeya Valdez, Loan Specialist. Wonderful personally. Got what I came in for, no issues here. Clean Environment, coffee and water available along with check..lol.

May 26, 2022
Heights Finance Corporation - Heights Finance In Joliet, IL logo

Reply from Heights Finance Corporation - Heights Finance In Joliet, IL

We are so glad you had a great experience with our Joliet team members. Thank you for your review and for being a Heights Finance customer!

Rated 5 out of 5 stars

The staff is phenomenal

The staff is phenomenal. They will work with you to satisfy your needs in providing the loan best for you. Thank you Heights Finance Staff

May 2, 2022
Heights Finance Corporation - Heights Finance In Joliet, IL logo

Reply from Heights Finance Corporation - Heights Finance In Joliet, IL

We are so glad you had a great experience in our Joliet office. We appreciate you!

Rated 5 out of 5 stars

Cheri did a nice job

Cheri did a nice job. She was very helpful

April 19, 2022
Heights Finance Corporation - Heights Finance In Joliet, IL logo

Reply from Heights Finance Corporation - Heights Finance In Joliet, IL

Thanks for the feedback and for choosing Heights Finance!

Rated 5 out of 5 stars

Nancy made obtaining this loan easy

Nancy made obtaining this loan easy. She was so knowledgeable and eager to help me. I called to apply and was approved within 30 minutes or less and I was approved for more than I requested. I will definitely let my friends and family know where to go when they need additional funds.

March 10, 2022
Unprompted review
Heights Finance Corporation - Heights Finance In Joliet, IL logo

Reply from Heights Finance Corporation - Heights Finance In Joliet, IL

Thank you for the 5-star review!

Rated 5 out of 5 stars

Great place

Great place, helped me in a heartbeat. Would recommend this place if you’re responsible for paying back. Will help and work with you. Shoutout to Nancy for being an awesome pleasure to work with 👍🏽 10/10

February 28, 2022
Unprompted review
Heights Finance Corporation - Heights Finance In Joliet, IL logo

Reply from Heights Finance Corporation - Heights Finance In Joliet, IL

Thank you for the recommendation and for being a Heights Finance customer!

Rated 5 out of 5 stars

Incredible Lenders..

Incredible Lenders.., Great staff And easy paying options..,

February 24, 2022
Unprompted review
Heights Finance Corporation - Heights Finance In Joliet, IL logo

Reply from Heights Finance Corporation - Heights Finance In Joliet, IL

Thank you for choosing Heights Finance and the 5-star review!

Rated 5 out of 5 stars

Very good service professional and…

Very good service professional and fast. Cheri the manager there helped me out the day of my loan very nice lady loved the service there.

November 19, 2021
Heights Finance Corporation - Heights Finance In Joliet, IL logo

Reply from Heights Finance Corporation - Heights Finance In Joliet, IL

We understand that you have many options to help you with your loan solutions. We are very grateful that you chose Heights Finance. Thank you!

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