Heights Finance Corporation - Heights Finance In West Plains, MO Reviews 25

TrustScore 4.5 out of 5

4.6

1207 Missouri Avenue, 65775 West Plains, MO, US


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Rated 5 out of 5 stars

They all Jennifer amy denise where super Helpful and answered any all questions I had. Jennifer was super patience with me and helped me figure out how to print papers off that I needed for th... See more

Company replied

Rated 5 out of 5 stars

The ladies at the West Plains MO branch are amazing. In one day I was approved and closed. Very afficaint and extremely helpful and a absolute pleasure to work with. Thanks so much for all you did. D... See more

Company replied

Rated 5 out of 5 stars

Very polite people that works in the west plains office would recommend anyone to come see them .

Company replied


Company details

  1. Financial Institution

About Heights Finance Corporation - Heights Finance In West Plains, MO

Written by the company

HeightsFinance

We help hardworking people get the money they need.

Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.

We treat everyone with respect.

Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.

We’re leading the way.

Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.

To learn more about us, visit HeightsFinance.com.

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Apply Today

Contact info

  • 1207 Missouri Avenue, 65775, West Plains, MO, United States

  • (417) 255-1450

4.6

Excellent

TrustScore 4.5 out of 5

25 reviews

5-star
4-star
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Rated 5 out of 5 stars

Jennifer was wonderful

Jennifer was wonderful. She made the experience very nice.

November 24, 2025
Unprompted review
Heights Finance Corporation - Heights Finance In West Plains, MO logo

Reply from Heights Finance Corporation - Heights Finance In West Plains, MO

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 5 out of 5 stars

I needed some paper work a Denise was…

I needed some paper work a Denise was very helpful full

August 14, 2025
Unprompted review
Heights Finance Corporation - Heights Finance In West Plains, MO logo

Reply from Heights Finance Corporation - Heights Finance In West Plains, MO

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Heights Finance.

Rated 5 out of 5 stars

Friendly

Friendly, professional and efficient service.

June 11, 2025
Unprompted review
Heights Finance Corporation - Heights Finance In West Plains, MO logo

Reply from Heights Finance Corporation - Heights Finance In West Plains, MO

Thank you for taking the time to leave a review of Heights Finance. We are pleased to hear that you had an excellent experience with our Moline team members. We appreciate you!

Rated 5 out of 5 stars

Extremely helpful

The ladies at the West Plains MO branch are amazing. In one day I was approved and closed. Very afficaint and extremely helpful and a absolute pleasure to work with. Thanks so much for all you did.
DON H 😀

April 22, 2025
Unprompted review
Heights Finance Corporation - Heights Finance In West Plains, MO logo

Reply from Heights Finance Corporation - Heights Finance In West Plains, MO

Thank you for taking the time to leave a review of Heights Finance. We are pleased to hear that you had an excellent experience with our West Plains team members. We appreciate you!

Rated 5 out of 5 stars

They all Jennifer amy denise where…

They all Jennifer amy denise where super
Helpful and answered any all questions
I had.
Jennifer was super patience with me and helped me figure out how to print papers off that I needed for the loan she explained each a every thing I needed why and what it was for.
I highly recommend them.
Each lady was respectful and helpful and super patience.
I had a great experience with Jennifer and lady's working at heights in westplains mo

August 14, 2023
Unprompted review
Heights Finance Corporation - Heights Finance In West Plains, MO logo

Reply from Heights Finance Corporation - Heights Finance In West Plains, MO

We are so glad you had a great experience with our West Plains team members. Thank you for your review and for being a Heights Finance customer!

Rated 1 out of 5 stars

I have never been so insulted in my life.

Extremely unprofessional. I have been calling a going back and forward with this company for a month being extremely transparent about everything. Just a few Hours before taking a 2 hour drive with the seller that i had coordinated with getting a date together for weeks so we can close a car deal. I was informed I was no longer qualified for the loan. After communicating with Jennifer Collins and Denise it’s unfortunate that they accused me of making fraudulent paystubs, refuse to call me by my name, Denise the manager was yelling over me and speaking for me instead of letting me explain my issue. How Jennifer refused to inform me of requested information and kept a going back and forward between if me and the seller needed to to make the down payment prior to coming to the office and provide proof or if we were suppose to do the entire closing in the office. I have called every single day and it lead to me being refused the contact of the district manager because the don’t know the number and they need to help someone else. To say that I should have been considered lucky to receive this loan at all was unbelievable. I have never been so insulted in my life. I cannot believe the amount of time wasted and money for insurance spent to be treated as if I was not important to begin with.

April 21, 2023
Unprompted review
Heights Finance Corporation - Heights Finance In West Plains, MO logo

Reply from Heights Finance Corporation - Heights Finance In West Plains, MO

We are very sorry to hear that you have not had a good experience with us. We would like to learn more about your situation. Please send your contact information to ServiceReviews@heightsfinance.com and someone from our team will reach out to you.

Rated 5 out of 5 stars

Very polite people that works in the…

Very polite people that works in the west plains office would recommend anyone to come see them .

February 24, 2023
Unprompted review
Heights Finance Corporation - Heights Finance In West Plains, MO logo

Reply from Heights Finance Corporation - Heights Finance In West Plains, MO

Thank you for the 5-star review and for being a Heights Finance customer! We appreciate you!

Rated 5 out of 5 stars

Sierra was great!!

Sierra was great!!! Very friendly and easy to work with!

January 31, 2023
Unprompted review
Heights Finance Corporation - Heights Finance In West Plains, MO logo

Reply from Heights Finance Corporation - Heights Finance In West Plains, MO

Thank you for the 5-star review and for being a Heights Finance customer! We appreciate you!

Rated 5 out of 5 stars

Repair loan

Excellent service

August 9, 2022
Heights Finance Corporation - Heights Finance In West Plains, MO logo

Reply from Heights Finance Corporation - Heights Finance In West Plains, MO

Thank you for the 5-star review!

Rated 5 out of 5 stars

Refinance

Friendly and very informative about on what they do!😀

March 21, 2022
Unprompted review
Heights Finance Corporation - Heights Finance In West Plains, MO logo

Reply from Heights Finance Corporation - Heights Finance In West Plains, MO

Thank you for choosing us, we appreciate you so much!

Rated 5 out of 5 stars

Great people

Great people, easy to get along with

January 21, 2022
Unprompted review
Heights Finance Corporation - Heights Finance In West Plains, MO logo

Reply from Heights Finance Corporation - Heights Finance In West Plains, MO

Thank you for the 5-star review and for being a Heights Finance customer! We appreciate you!

Rated 5 out of 5 stars

Thank you so much for everything you do…

Thank you so much for everything you do to help me out girl. I would totally recommend everyone coming to Heights Finance if they ever need a loan. Amazing people. But if you get the chance ask for my girl Autumn Cowens

January 19, 2022
Unprompted review
Heights Finance Corporation - Heights Finance In West Plains, MO logo

Reply from Heights Finance Corporation - Heights Finance In West Plains, MO

We are very happy to help! Thank you for your review and for being a Heights Finance customer!

Rated 5 out of 5 stars

Friendly professional staff

Friendly professional staff! Highly recommend heights finance west plains Missouri!

November 16, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In West Plains, MO logo

Reply from Heights Finance Corporation - Heights Finance In West Plains, MO

Thank you for the recommendation and for being a Heights Finance customer!

Rated 5 out of 5 stars

Very helpful very polite!

Very helpful very polite!! Would recommend to anyone!!

August 6, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In West Plains, MO logo

Reply from Heights Finance Corporation - Heights Finance In West Plains, MO

Thank you for the recommendation and for being a Heights Finance customer!

Rated 5 out of 5 stars

Heights

Very good experience

July 26, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In West Plains, MO logo

Reply from Heights Finance Corporation - Heights Finance In West Plains, MO

Thank you for the 5-star review and for being a Heights Finance customer! We appreciate you!

Rated 5 out of 5 stars

Autumn Cowens is awesome!!!!!🤩😎

July 26, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In West Plains, MO logo

Reply from Heights Finance Corporation - Heights Finance In West Plains, MO

We are so glad you had a great experience with our West Plains team members. Thank you for your review and for being a Heights Finance customer!

Rated 5 out of 5 stars

My go to is Autumn Cowens she and the…

My go to is Autumn Cowens she and the rest of the staff at Heights are amazing and wouldn't take my business anywhere else

June 9, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In West Plains, MO logo

Reply from Heights Finance Corporation - Heights Finance In West Plains, MO

Thank you for choosing Heights Finance! We appreciate you so much.

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