So far, I have used Oscar 3 times this year. They have a variety of options from a mini car to a van. I can give 5 stars to the branch I use, in Herlev. The person in charge of greeting customers and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Everything went smoothly from start to finish. The booking process was simple, the car was clean and in good condition, and the staff was friendly and helpful. I returned the car one day earlier witho... See more
Company replied
Very good app, quick and simple procedure for booking a vehicle. Friendly staff, simple pick up and drop off the vehicle. Maybe could have better prices but overall was good rental experience
Company replied
Easy access to pick-up by public transport from port. Great car and most friendly host. Oscar even took me back to the cruise terminal. Great way to discover beautiful Bornholm.
Company replied
Company details
Written by the company
Velkommen til Oscar Biludlejnings Trustpilot. Vi håber du har været tilfreds med din biludlejning hos os.
Contact info
Denmark
- hejoscar.dk
4.5
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It wasn’t first time I used your…
It wasn’t first time I used your service but it was first time you gave me different car then I payed for. After I pointed it out I was given also different and older car that was below price that I paid for. On top of that you charger me extra amount of money for unknown reason. Very bad experience
July 11, 2025
Unprompted review
Reply from Oscar Biludlejning
Dear Patryk,
Thank you for your review.
We’re sorry to hear about your experience and fully understand your frustration. We are currently investigating your case and have reached out to request more information, so we can look into the matter thoroughly and clarify the situation.
Unfortunately, it can happen that the originally booked car is not roadworthy at the time of pickup. In such cases, we always aim to provide a suitable alternative to ensure you’re still able to complete your rental.
We’re also looking into the extra charge you mentioned and will get back to you as soon as we have a full overview.
Best regards,
Cecilie - Customer service Oscar car rental
Advertisement
Flawless experience
Absolutely flawless experience. Rental conditions were clear, the app just works, communication was excellent including customer service (had a few questions before the rental and I received a prompt reply via mail), nice and friendly people at the front desk, and the car was in perfect condition. All in all a much better experience than with the usual big car rental groups.
July 4, 2025
Unprompted review
Reply from Oscar Biludlejning
Tak for de 5 stjerner, Riccardo! Det glæder os at høre, at du har haft en fejlfri oplevelse med klar kommunikation, god kundeservice og en bil i perfekt stand. Vi sætter stor pris på din feedback og håber at se dig igen.
Med venlig hilsen
Jeppe Oscar Biludlejning
An Unforgettable Road Trip Thanks to Oscar!
I recently rented a car from Oscar and I can honestly say it was one of the best rental experiences I've ever had. From start to finish, the process was seamless, friendly, and incredibly efficient, which is exactly what you need when you're excited to hit the road.
What made this a standout experience?
First, the booking process was incredibly user-friendly. I found the perfect car for my needs in just a few minutes. There were no hidden fees, and the pricing was transparent, which I greatly appreciate.
Second, the local and personal touch is something you don't get with another chains. I picked up my car from a local workshop partnering with Oscar, and the staff were genuinely friendly and helpful. They walked me through the car's features and gave me some great local tips for my journey. It felt like I was borrowing a car from a trusted neighbour rather than dealing with a faceless corporation.
The car itself was in a good condition—modern, and reliable. It was clear that Oscar takes great pride in the quality of their fleet. This peace of mind is invaluable when you're traveling.
Finally, the return process was just as easy as the pickup. It was quick and hassle-free, leaving me with nothing but positive memories when I use car.
What Oscar does exceptionally well is combine the convenience of modern technology with a human-centric, local service. This approach sets them apart and builds a level of trust and satisfaction that will definitely make me a returning customer. Thank you, Oscar, for helping to make my trip perfect! I'm keeping my fingers crossed for the competition!
June 11, 2025
Unprompted review
Reply from Oscar Biludlejning
Thank you so much for your wonderful 5-star review, Wioletta! We’re thrilled to hear that your experience with Oscar Biludlejning was seamless, friendly, and efficient from start to finish. It means a lot that you appreciated our transparent pricing, local personal touch, and well-maintained cars.
We’re glad our team could make you feel welcome and provide useful tips for your trip — that’s exactly the kind of service we aim to deliver. And it’s great to hear the return process was just as smooth.
Your kind words truly motivate us to keep combining modern convenience with a human touch. We look forward to welcoming you back for your next adventure!
Best regards
Jeppe Oscar Biludlejning
Nem booking procedure
Nem booking procedure - og hurtig udleverings procedure ved afhentning af bil
June 30, 2025
Unprompted review
Reply from Oscar Biludlejning
Tak for de 5 stjerner, Poul! Vi er glade for, at både booking og afhentning gik nemt og hurtigt for dig. Det er præcis sådan, vi ønsker det skal være.
Med venlig hilsen
Jeppe Oscar Biludlejning
GREAT SERVICE!
July 2, 2025
Unprompted review
Reply from Oscar Biludlejning
Tak for de 5 stjerner, Fahim! Vi er glade for at høre, at du oplevede fantastisk service – det betyder meget for os. Vi håber at se dig igen snart!
Med venlig hilsen
Jeppe Oscar Biludlejning
Advertisement
Helpful and charming staff make the…
Helpful and charming staff make the experience simple and easy. We have rented from Oscar many times and will do so in the future.
July 2, 2025
Unprompted review
Reply from Oscar Biludlejning
Dear Michael,
Thank you so much for your kind words!
We're thrilled to hear that our staff made your experience simple and easy. It means a lot to us that you keep coming back to Oscar, and we look forward to assisting you again in the future!
Best regards,
Cecilie - Customer service Oscar car rental
Det er let at leje en bil hos Oscar…
Det er let at leje en bil hos Oscar Biludlejning, Meget fin information via SMS & email og fin service, og det er let at hente og bringe bilen på Amager.
June 27, 2025
Unprompted review
Reply from Oscar Biludlejning
Kære Carsten,
Tusind tak for din flotte anmeldelse!
Vi er rigtig glade for at høre, at du har haft en god og nem oplevelse med både booking, afhentning og aflevering – og at informationen undervejs har været tydelig og hjælpsom.
Vi ser frem til at hjælpe dig igen en anden gang!
Med venlig hilsen,
Cecilie - Kundeservice Oscar biludlejning
Some problem with car, but was solved
We did have some problems with our rental car, but everything was taking care of with wonderful service.
June 10, 2025
Unprompted review
Reply from Oscar Biludlejning
Tak for de 5 stjerner, Tommy.
Selvom der opstod problemer, er vi glade for at høre, at servicen levede op til forventningerne, og at det hele blev løst tilfredsstillende.
Hilsen Jeppe fra Oscar Biludlejning
Reply from Oscar Biludlejning
Thank you for the 5 stars, Ivan.
We’re glad to hear it was a fast and easy experience – and that you found us reliable.
Best regards,
Jeppe from Oscar Biludlejning
Advertisement
Second time I used it as recommendation…
Second time I used it as recommendation and what I can say, not an issue. I like the fact that I can just drop it off whenever I want. I moved twice and I will definitely use this again. I really like the square van with the platform. A friend that helped me moved said he is going to rent it next time as well.
Highly recommend! Os Car and not OSCAR :D Hehe.
May 28, 2025
Unprompted review
Reply from Oscar Biludlejning
Dear Marc,
Thank you so much for your great feedback — and for choosing us again!
We’re really happy to hear everything went smoothly and that you appreciated the flexible drop-off.
Looking forward to helping you and your friends next time you need a car.
Best regards,
Cecilie - Customer service Oscar car rental
convenient and affordable
Easy to pick up. Easy to return. Convenient and affordable. What more could you as for from a rental company.
June 28, 2025
Unprompted review
Reply from Oscar Biludlejning
Tusind tak for de 5 stjerner, Kid.
Vi er rigtig glade for at høre, at du havde en nem og overkommelig oplevelse med os – det er præcis sådan, det skal være.
Hilsen Jeppe fra Oscar Biludlejning
Reasonable price
Reasonable price. Comfortable place to pick up and drop the car. Fluent service and instructions on picking up the car. I have dropped the car at night about 01:00. Left keys in agreed place and took a taxi to return to hotel. Taxi charging point is located in the same car parking place (you always will find a taxi). I have left muddy car outside and inside (carpets). I have not received any notes, complains or changes on my debit card account. Yes I was using debit card with prepayment. Very attractive option. In conclusion, I will come back! Best Regards, Mindaugas.
June 24, 2025
Unprompted review
Reply from Oscar Biludlejning
Thank you so much for the 5 stars, Dino.
We're really glad to hear the whole rental process went smoothly and that you found our location and service convenient. It's great that the flexibility with drop-off and debit card payment worked well for you – we look forward to welcoming you back next time!
Best regards,
Jeppe from Oscar Biludlejning
Never disappoints
I have been using Oscar car rental for a few years now, every time I need to move in to a new place. Never had any complaints, recommended
June 12, 2025
Unprompted review
Reply from Oscar Biludlejning
Thank you so much for the 5 stars, Mindaugas!
We’re thrilled to hear that you've had consistently good experiences with us over the years. It means a lot that you keep coming back and even recommend us. Looking forward to helping you again next time you move!
Best regards,
Jeppe from Oscar Car Rental
Advertisement
Car didn’t start – refused refund despite proof
I rented a car from Oscar Biludlejning (Booking #1077683), but the car was completely undrivable. It wouldn’t start and showed multiple dashboard errors including:
• “Engine oil pressure low”
• “Pre-crash system malfunction”
• “LDA system malfunction”
• Check engine, ABS, and traction control lights
I sent photo proof immediately and contacted staff, who acknowledged the issue and even asked if I wanted a different car. Despite this, Oscar’s customer service later claimed the car was “fully functional” and refused a refund — at a time when there were still 15 hours left on the booking. They never told me I could pick it up again or use it.
I ended up paying full price for a car I couldn’t use. Extremely disappointing and dishonest handling. Would not recommend.
June 25, 2025
Unprompted review
Reply from Oscar Biludlejning
Dear Jane,
Thank you for your review.
We’re sorry to hear about your experience and understand your frustration with the situation.
The vehicle in question has been thoroughly inspected by our mechanics, and we can confirm that no faults were found. In some cases, temporary warning lights can appear due to momentary sensor readings, without affecting the car’s drivability or safety. We do acknowledge that this can be unsettling and appreciate that you contacted us.
That said, we do regret that the situation was not handled to your satisfaction and hope to give you a better experience in the future.
Best regards,
Cecilie - Customer service Oscar car rental
fast and very convenient, effective customer service
I used Oscar previously and it's always a fast service and very convenient. Their customer support is also very effective, with nice and reactive staff! We had an issue with the last rental but customer service solved quickly the problem. I totally recommend Oscar and I'm sure I'm going to use it again and again.
June 23, 2025
Unprompted review
Reply from Oscar Biludlejning
Dear Daniele,
Thank you so much for your review!
We’re thrilled to hear that you find our service fast, convenient, and that our customer support has been helpful and responsive. It’s great to know we could quickly resolve the issue during your last rental.
We truly appreciate your recommendation and look forward to helping you again and again in the future!
Best regards,
Cecilie - Customer service Oscar car rental
Easy service
June 11, 2025
Unprompted review
Reply from Oscar Biludlejning
Hej Benoit
Tusind tak for de 5 stjerner! Vi er glade for at høre, at du oplevede vores service som nem og problemfri.
Med venlig hilsen
Jeppe fra Oscar Biludlejning
Great rental cars
I very much enjoy renting cars from Oscar. It’s cheaper and easier than the big box companies and local in Hillerød. The staff always remind me to important points and hands over the keys within 10 minutes thanks to the app.
June 6, 2025
Unprompted review
Reply from Oscar Biludlejning
Dear Jonathan,
Thank you so much for your great review!
We're really happy to hear that you enjoy renting with Oscar, and that you find it both easier and more affordable. It's also great to know that our Hillerød team is providing quick and helpful service — exactly what we aim for!
We look forward to welcoming you again soon.
Best regards,
Cecilie - Customer service Oscar car rental
Advertisement
Reply from Oscar Biludlejning
Dear Katherine,
Thanks for the great review – we love to hear it was nice and easy!
Hope to see you again soon.
Best regards,
Cecilie - Customer service Oscar car rental
Kolding to Belgium
Amazing experience easy to use and reasonably priced thanks for the help!
June 5, 2025
Unprompted review
Reply from Oscar Biludlejning
Dear Trevor,
Thank you so much for your kind words!
We’re thrilled to hear that your trip from Kolding to Belgium was a smooth and affordable experience. It was our pleasure to help you!
Looking forward to assisting you again in the future.
Best regards,
Cecilie - Customer service Oscar car rental
Very easy and fast booking and then at…
Very easy and fast booking and then at the pick up I got very well informed about all the important things to know. Then the Van was also awesome to drive, because it's so tall that the view from it is very good and it was nice to drive it.
June 11, 2025
Unprompted review
Reply from Oscar Biludlejning
Hi Ladislav
Thank you so much for the 5 stars! We're happy to hear that the booking was easy and fast, and that you felt well informed at pickup. Great to know you enjoyed driving the van – especially the elevated view!
Med venlig hilsen
Jeppe fra Oscar Biludlejning
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.