AVOID AVOID AVOID
AVOID AVOID AVOID. ITEM ARRIVED DAMAGED. DESPITE MANY EMAILS TO TRY AND SORT THE PROBLEM, I'VE NEVET RECEIVED A REPLY. DIGUSTING CUSTOMER SERVICE. SO SAD THAT COMPANIES THINK IT IS OK TO TREAT PEOPLE LIKE THIS.
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
AVOID AVOID AVOID. ITEM ARRIVED DAMAGED. DESPITE MANY EMAILS TO TRY AND SORT THE PROBLEM, I'VE NEVET RECEIVED A REPLY. DIGUSTING CUSTOMER SERVICE. SO SAD THAT COMPANIES THINK IT IS OK TO TREAT PEOPLE LIKE THIS.
I contacted them 4 times to try and cancel my items. I was led to believe these were real, but in fact I don't think they were. I only ended up on the site as it stated it was Morphe, however (and I should've checked) but the URL code came up with hela cosmetics. They are unresponsive and unreliable with goods that i'm not even sure are real. Please stay away!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.