Ordered 2 items. 1 was sent. 2 were charged. No response to all emails sent. Brand is constantly plugged. But service is shocking. Don’t be sucked in. Shocking customer service.
Company replied
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See what reviewers are saying
Highly recommended, I’ve brought a few items now not only for myself but my Wife and 7yr old son. The products are good quality and fit perfect for both casual and riding. Price is reasonable compar... See more
Very high quality products. Sizing and fit right for average / athletic build. Comfort/style/function 10/10 Fast delivery Some items on sale and good value Returning customer, will c... See more
Helfare are an excellent company. The website is simple to navigate, not fussy, its slick. Easy to order online and the sizing charts are very accurate. I live in NZ. What I ordered from Helfare... See more
Company details
Written by the company
Performance driven MTB apparel and casual wear.
Contact info
Unit 2D, MK45 4DD, Bedford, United Kingdom
- info@helfare.com
- helfare.com
4.0
Great
542 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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My son was absolutley delighted with…
My son was absolutley delighted with his new trail jacket and over the moon with the signed postcard!
Thanks
October 27, 2023
Rival gloves
I think this was my forth order from Helfare. Great products and service every time!
October 27, 2023
Amazing costumer service
Amazing costumer service, i had a problem and Tom sorted it out nice and quickly for me.
November 1, 2023
Unprompted review
Quick and easy delivery
Quick and easy delivery. Amazing products and great material. Can't wait for more of these hoodies that you wear matt on the website.
October 27, 2023
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Quality kit and rapid delivery
Very rapid delivery to NZ
Quality product exactly as sdvertisef
October 27, 2023
Fab jacket!
Late making review as I ordered jacket straightaway to make sure I got it! It was for my grandson's birthday which was 16th Nov! He was desperate to get one and almost hit the ceiling when he opened it! I am popular Nana!!
Fits perfectly and great quality as usual!. Will met you all at Malvern and is a big fan!
September 24, 2023
Hi Ben hi matt
September 28, 2023
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Spot on jacket
Spot on jacket, my lad loves it! Great quality and speedy delivery, thank you
September 29, 2023
Amazing!!!
September 29, 2023
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Love the early drops!
The early drop for the new Hellfare jackets was a success for my son who is chuffed to have one before anyone else
September 26, 2023
Absolutely brilliant
Absolutely brilliant loved the messages and the feeling of including with the brand
September 29, 2023
Trail jacket
Brought a couple trail jackets and I’m really impressed with them. The quality is great and they feel really comfortable!
September 25, 2023
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Easy to navigation
Easy to navigate the website, products grouped well. Also like the rider features, wish that was moved farther up
September 24, 2023
Fast delivery and excellent product.
September 24, 2023
Brilliant trails jacket
Bought the trails jacket, got great Comms and swift delivery, love the jacket, great fit and just in time for the wet weather.
September 29, 2023
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