While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered 2 items. 1 was sent. 2 were charged. No response to all emails sent. Brand is constantly plugged. But service is shocking. Don’t be sucked in. Shocking customer service.

Company replied

Rated 5 out of 5 stars

Highly recommended, I’ve brought a few items now not only for myself but my Wife and 7yr old son. The products are good quality and fit perfect for both casual and riding. Price is reasonable compar... See more

Rated 5 out of 5 stars

Very high quality products. Sizing and fit right for average / athletic build. Comfort/style/function 10/10 Fast delivery Some items on sale and good value Returning customer, will c... See more

Rated 5 out of 5 stars

Helfare are an excellent company. The website is simple to navigate, not fussy, its slick. Easy to order online and the sizing charts are very accurate. I live in NZ. What I ordered from Helfare... See more

Company details

  1. Sportswear Store
  2. Sportwear Manufacturer

Written by the company

Performance driven MTB apparel and casual wear.


Contact info

4.0

Great

TrustScore 4 out of 5

542 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

Highly recommended, I’ve brought a few items now not only for myself but my Wife and 7yr old son. The products are good quality and fit perfect for both casual and riding. Price is reasonable compared to other brands, easy to use website and quick delivery, also everything is packaged really well. My only issue is sometimes what I’d like to order is sold out, but I suppose there in high demand so not a bad thing.

July 31, 2023
Advertisement
Advertisement
Advertisement
Rated 5 out of 5 stars

Top quality

I have ordered socks and a T-shirt from Helfare and one word describes all…QUALITY. The items are comfortable, well made and look great! Speedy delivery tops it off! Thank you

July 25, 2023
Rated 5 out of 5 stars

Easy to work with

Helfare was super easy to work with, and the quality of their products is great! I had to correct an address issue (Apple auto filled an old address and I didn’t catch it), and their staff got it corrected before shipping me my order. for sure will order again (especially if there are more Colabs with Redbull).

June 30, 2023
Advertisement
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look