Value für money and quality impression
Price-performance ratio (value for money) is okay.
Well impression of quality.
The delivery time was very shorts.
July 15, 2026
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4.4
Excellent
1K reviews
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Replied to 86% of negative reviews
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Article is damaged
Article is damaged, Part of the delivery was delivered, the other i had to pick up at the parcel storage shop.
No answer on my Mail yet.
Would be great, if somebody would do.
And please stop eorking eith GLS, they are delivering lausy service
Willi
July 14, 2026
Reply from Hello Owen
Hallo,
vielen Dank für Dein Feedback. Es tut uns sehr leid zu hören, dass Dein Artikel beschädigt angekommen ist und Du Unannehmlichkeiten mit der Lieferung hattest – das entspricht absolut nicht unserem Anspruch an Qualität und Service.
Wir haben umgehend unser System geprüft und konnten unter Deiner E-Mail-Adresse leider keine eingehende Nachricht finden, weshalb Du bisher keine Antwort von uns erhalten hast.
Damit Du nicht länger warten musst, haben wir Dich soeben direkt kontaktiert, um das Problem schnellstmöglich für Dich zu lösen.
Auch Dein Feedback bezüglich unseres Versandpartners nehmen wir sehr ernst und leiten es intern weiter.
Viele Grüße
Dein Team von OWEN.
All good so far-delivered quickly, easy to install and have made a 2,500km journey with no problems at all. I would buy again or recommend without hesitation! Top 👍
All good so far- easy to find natal an
July 13, 2026
The Quality of the product is good
The Quality of the product is good. The Delivery takes a little longer than excepted.
July 13, 2026
it is a small package
it is a small package, it looks like very good in black, and it seems to be good quality
July 13, 2026
Great roof holder
Easy to install, holds great and its not too loud at 130km.
Just did journey around 1200km
June 15, 2026
Package was missing the Fixing parts
Package was missing the Fixing parts, which required me to contact Customer Support. Parts were received in the following week, (5 stars for customer support service)
Product quality seems poor and fixing parts come from a other manufacturer.
Website didn't mention that keys had to be bought separately.
May 26, 2026
Reply from Hello Owen
Hallo Claudio,
Vielen Dank für deine tolle Bewertung.
Beste Grüße aus Hamburg
Das Team von Owen
The roof rack fits perfectly on my…
The roof rack fits perfectly on my focus estate, easy to assemble, it starts brimming at 100 KM an hour but it's not on all the time only while transporting long objects.
April 7, 2026
Reply from Hello Owen
Hi David,
Thanks for the great review!
All the best from Hamburg
The team from Owen
nice products
Fast delivery. Very good product and a nice price.
There were no problems using Thule products on the roof rack.
August 26, 2024
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