I was charged for my subscription and I had not used atlas in ages so I contacted their support team and they gave me a full refund instantly. I HAVE NEVER SEEN A FASTER AND BETTER SUPPORT TEA... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The customer support is amazing, not only do they help fix the problems, but they also go the extra mile creating loom videos to show you how its done so that you can do it yourself next time. Best su... See more
Company replied
Amazing experience working with them on Atlas AI. They were super helpful, patient, and explained everything in a simple way that actually made sense. Fast responses, great communication, and went abo... See more
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I just want to say the AI Atlas team is absolutely amazing. Their support is incredibly helpful and responsive. I contacted them with a few questions about my website, and they guided me through ev... See more
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4.9
Excellent
373 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Quick and useful service
The support is quick and useful. The Atlas app so easy to work
April 1, 2026
Unprompted review
Reply from Atlas
Hi Nik,
Thank you for your feedback! We’re glad to hear you found both the support quick and helpful, and that the app is easy to use. That’s exactly what we aim for. We appreciate you being part of the Atlas community!
easy and fast
March 31, 2026
Unprompted review
Reply from Atlas
Hi Amir,
Thank you for your feedback! We’re glad to hear you found the experience easy and fast. We appreciate you being part of the Atlas community!
This App is soo good :)
March 31, 2026
Unprompted review
Reply from Atlas
Hi Can,
Thank you so much! We’re really glad you’re enjoying the app. We appreciate your support and are happy to have you as part of the Atlas community!
So nice and kind and helpful every time
March 31, 2026
Unprompted review
Reply from Atlas
Hi there,
Thank you so much for the kind words! We’re really glad to hear our team has been consistently helpful and supportive. It means a lot to us, and we truly appreciate you being part of the Atlas community!
Reply from Atlas
Hi Zuhair,
Thank you for your feedback! We’re glad to hear you had a great experience with our fast service. We truly appreciate your support and are happy to have you as part of the Atlas community!
Nice support
March 30, 2026
Unprompted review
Reply from Atlas
Hi Gabin,
Thank you for your feedback! We’re glad you had a positive experience with our support team. We appreciate you being part of the Atlas community!
I had an issue and contacted support who resolved it quickly
I had an issue and contacted support. They were very quick with no wait time and resolved the issue promptly.
March 30, 2026
Unprompted review
Reply from Atlas
Hi Marky,
Thank you for your feedback! We’re glad to hear our support team was able to respond quickly and resolve your issue without any wait time. Providing fast and efficient help is something we truly prioritize. We appreciate you being part of the Atlas community!
Normie was great!
Normie was very understanding and helped me so much.
March 29, 2026
Unprompted review
Reply from Atlas
Hi Owen,
Thank you so much for your kind words! We’re really glad to hear Normie was able to support you and provide such a positive experience. Thanks again for being part of the Atlas community!
Patient and good help
March 29, 2026
Unprompted review
Reply from Atlas
Hi Alexander,
Thank you for your feedback! We’re glad to hear you had a positive experience and that our team was patient and helpful. We appreciate you being part of the Atlas community!
Atlas always has quick response time…
Atlas always has quick response time and helps me with my issues right away. In my opinion they have the best customer support.
March 28, 2026
Unprompted review
Reply from Atlas
Hi Tyler,
Thank you so much for the kind words! We’re really glad to hear our team has been able to respond quickly and help resolve your issues right away. Providing fast, reliable support is something we truly prioritize, and it means a lot to hear this. We appreciate you being part of the Atlas community!
Amit assissted me
Amit assissted me. He was extremely patient with me. He tended to all of my questions and explained everything in detail. I am really grateful for his help.
March 28, 2026
Unprompted review
Reply from Atlas
Hi Suli,
Thank you so much for your thoughtful review! We’re really glad to hear Amit was able to support you so thoroughly and patiently. Providing clear, helpful support is something we truly prioritize, and we’re grateful to have you as part of the Atlas community!
BEST EXTENSION VIA SHOPIFY
INCREDIBLE THE BEST OF THE BEST OF WEBSITES AND SERVICES AND EXTENSION OF SHOPIFY I LOVE AND I'LL DEFENITLY STILL PAYING FOR THIS SERVICE
March 27, 2026
Unprompted review
Reply from Atlas
Hi Yasser,
Thank you so much for the incredible feedback! We truly appreciate your support and are thrilled to hear you’re loving Atlas. It means a lot to know you see the value in what we’re building. We’re excited to keep improving the platform and supporting your success, thanks for being part of the Atlas community!
Amazing support and a great app with…
Amazing support and a great app with many features
March 27, 2026
Unprompted review
Reply from Atlas
Hi there,
Thank you so much for the kind words! We’re really glad you’re enjoying both the app and the features. Our team is always working to improve the experience and make Atlas as powerful and easy to use as possible. We appreciate your support and are happy to have you as part of the Atlas community!
Great Customer service
Great Customer service, prompt and reactive. I recommend.
March 26, 2026
Unprompted review
Reply from Atlas
Hi Sas,
We really appreciate the kind words and your recommendation, thank you for sharing your experience. It’s great to hear our support team was quick and responsive in helping you, that’s always our goal. Thanks again for being part of the Atlas community.
Very responsive and good app
March 25, 2026
Unprompted review
Reply from Atlas
Hi there,
Thank you so much for the kind words, we really appreciate it. We’re glad to hear you found the app useful and our team responsive. Thanks again for being part of the Atlas community!
GREAT APP!!!!
March 25, 2026
Unprompted review
Reply from Atlas
Hi Ishaan,
Thank you so much for the amazing feedback, we really appreciate it. We’re glad you’re enjoying the app! Thanks again for being part of the Atlas community.
Fast Trouble shooting service's!
Norme was honestly super helpful—I was stuck on an issue with Atlas and they jumped in right away, quickly figured out what was going on, and walked me through the fix in just a few minutes. There was no back and forth or confusion, just straight to the point and actually solved it fast, which you don’t see often. You can tell they really know what they’re doing, and I genuinely appreciate how easy they made the whole process.
March 24, 2026
Unprompted review
Reply from Atlas
Hi Ian,
Thank you so much for taking the time to share this, we really appreciate it. We’re glad to hear Normie was able to jump in quickly, identify the issue, and get everything resolved without any back and forth. It means a lot to know the process felt smooth, efficient, and genuinely helpful. We’ll be sure to pass this along to Normie, and thank you again for being part of the Atlas community!
Great service
Great service! Stopped using Shopify and thought I took it off and got charged. They had no issue with giving me a refund. Have so much respect as other companies i worked with don’t give refunds.
March 23, 2026
Unprompted review
Reply from Atlas
Hi Joseph,
Thank you so much for your kind words, we really appreciate you taking the time to share your experience.
We completely understand how frustrating unexpected charges can be, especially when you believed everything had been canceled, so we’re glad our team was able to step in quickly and get that sorted out for you!
it works amazing!
March 23, 2026
Unprompted review
Reply from Atlas
Hi Singh,
Thank you so much for the kind words! We’re really glad to hear Atlas is working so well for you. It means a lot to have you as part of the Atlas community! If you ever need anything or have questions, our team is always here to help!
It was great
It was great! Sadly my business idea didn't work and i forgot to cancel my free trial in time. Luckily there was this amazing customer service guy named Peters who saved my day. Honestly the best customer service i've dealt with in my whole life.
March 20, 2026
Unprompted review
Reply from Atlas
Hi Chehin,
Thank you so much for sharing this, we really appreciate it. While we’re sorry to hear the business idea didn’t work out, we’re glad Peters was able to step in and make the experience a positive one for you. We’ll be sure to pass this along to him. Wishing you the best on whatever you decide to pursue next!
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