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HelloBUS Reviews 139

TrustScore 4.5 out of 5

4.5

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Company details

  1. Bus Tour Agency
  2. Bus and Coach Company
  3. Van Rental Agency

Written by the company

HelloBUS is hét online boekingsplatform voor touringcarvervoer in heel Europa. Via onze online prijsberekening ontvang je direct een prijs voor jouw rit. Of het nu gaat om een schoolreisje, bedrijfsuitje of grootschalig evenement, met HelloBUS ben je verzekerd van professioneel, efficiënt en betrouwbaar groepsvervoer. HelloBUS is in 2022 ontstaan vanuit het idee dat het huren van een touringcar voor iedereen toegankelijk moet zijn: waar je ook woont en voor elke gelegenheid.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

139 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

We really enjoyed the trip

We really enjoyed the trip. And your driver is the best, he made us to feel at home, he also drive us safe in and out, I will alway recommend Hellobus to my friends in the other clubs.

December 13, 2025
HelloBUS logo

Reply from HelloBUS

Hey Milton, happy to read your feedback! Thanks so much and we hope to see you next time! Kind regards, Amanda

Rated 5 out of 5 stars

Excellent service from Hellobus

Excellent service from Hellobus. We booked a return journey from the DFDS Newcastle-Ijmuiden ferry port to Efteling. Hellobus replied promptly to messages (both email and WhatsApp) and were quick to confirm that the booking had been made and they had received the bank transfer (note Hellobus don't accept card payments). I did the transfer via Wise, which worked fine, though my bank did initially block the transaction until I confirmed it by phone, but that's not Hellobus's fault. The actual bus journey was good, if a bit longer than expected due to traffic. The bus was large with plenty of space, and the driver was friendly and very helpful. We would definitely use Hellobus again.

April 19, 2025
Unprompted review
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Reply from HelloBUS

Hi Linda, thanks so much for your review. Nice to read that you are happy with our service. Looking forward to see you another time. Regards Amanda

Rated 5 out of 5 stars

Perfect service

Perfect service, thank you so much!

February 4, 2025
Unprompted review
HelloBUS logo

Reply from HelloBUS

Thank you so much for your nice review. Glad that you enjoyed our service. We hope to see you a next time!

Regards,
Amanda

Rated 5 out of 5 stars

The drivers were very friendly and…

The drivers were very friendly and precise, which was important for a group of 55 people.

The bus itself was also very fine.

April 18, 2024
Unprompted review
HelloBUS logo

Reply from HelloBUS

Hi Tomas, thanks for your nice review! Hopefully, we can help you another time in the future.

Kind regards,
Amanda

Rated 5 out of 5 stars

GREAT! Thank you for everthing!

Great service from the very user friendly website, contact with the team and the execution with extremely friendly bus drivers. Super job! Thank you very much for this great experience!

April 5, 2023
Unprompted review
HelloBUS logo

Reply from HelloBUS

Hi Erika, thanks for your review! Great to read that you enjoyed our experience.
Kind regards,
Amanda

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