The service from the representative was courteous, clear and timely. Unfortunately, they were not able to really resolve my issue. Apparently they are able to provide subscription orders purely on a m... See more
Company replied
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Created with AI, based on recent reviews
We’re on a mission to help the world have more fun sex (yes, really). Every product is designed to help individuals and couples try something new, fun, different. Each formulation, toy or specialty product is tailored to helping you try a specific type of new sexual experience.
Discrete Shipping & Billing
Calabasas, United States
Replied to 96% of negative reviews
Typically replies within 48 hours
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My order didn’t get delivered to the correct address and I had to wait for my order over 3 extra weeks. I had to give them my correct address and I’m still waiting for my order to be delivered.

Reply from Hello Cake
Great products and very high quality. Have never been disappointed! Price point is good too.

Reply from Hello Cake
your folks stepped and solve a problem

Reply from Hello Cake
The ED oral dissolving product is great and works very well. The original flavor is hard to get past but I am looking forward to the new flavor offerings. Ordering is easy and delivery is prompt.

Reply from Hello Cake
I absolutely adore the aloe lube I received and will be using this going forward for solo and partner play! This lubricant was the perfect mix of being moisturizing and not being overwhelming in texture. It did as said with helping to not unbalance my pH balance. It doesn't stain and when drying, there was no flaking or unsavory texture such as tackiness. When I used when doing oral as well, there was no scent nor taste that was noticed by me or my partner.

Reply from Hello Cake
Best customer service. Quick to respond to any problems. Always have good solutions. Have bought many products from them. Best quality.

Reply from Hello Cake
Purchased the chews &

Reply from Hello Cake
Aweful customer service, unresponsive. Show the wrong tracking number and never respond to any messages, no phone number and make you jump through hoops to contact them.
F-, even if your product works, you suck.

Reply from Hello Cake
My order arrived within the timeframe. Came nicely packaged. Product is great and feels amazing!

Reply from Hello Cake
It didn't work on my wife....It made her very drowsy and she fell deep asleep.

Reply from Hello Cake
Clear expectations, good follow-through, and excellent, no-nonsense products. They go above and beyond with the stigma reduction, education, and balanced, forward-thinking nature of their catalog. The icing on the cake (hehe), and what prompted me to write this review, is having enough interaction with them (three points of contact now) to acknowledge their consistency. It's not just the first time, or sometimes, it's every time. This is how you run a company if you want loyal, long-term, repeat customers.

Reply from Hello Cake
I appreciate Hello Cake always striving to do their best to help me anytime I reach out!! Thanks for going above and beyond!!

Reply from Hello Cake
This stuff works waaaaay too good. It has become a staple in the bedroom for me and my partner.

Reply from Hello Cake

Reply from Hello Cake
First time owning a toy and it is a game changer. The Stroker Kit I got has basically everything you need if you’re starting out. The Stim for Him product was amazing and made the experience much more pleasurable. Would definitely recommend.

Reply from Hello Cake
We have used another product, which worked very nice but your product is definitely over the top. It’s like she cannot stop when it starts. It’s just one after another. It is amazing. Thank you for the great product.

Reply from Hello Cake
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