Very bad quality, shiny polyester from China. Fake photos and fake description. Don't buy anything!
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Scammers, i wish i had researched their site before ordering from them. They sent me something completely different from what I ordered. something so substandard that it is ridiculous. they a... See more
Company replied
I ordered clothes and did not receive my order. When I inquired, they strung me along with too many overly polite apologies and empty promises. After a while I began using their emails as writing prom... See more
Such a scam! They keep ripping people off, changing their Facebook pages, and trying to add positive FAKE REVIEWS to this site. You can see the SAME "people" posting positive reviews for other Asia/I... See more
Company replied
Company details
Information provided by various external sources
Hellocloth is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Hellocloth is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Contact info
United States
- +86 029-89589845
- comment@hellocloth.com
- hellocloth.com
1.3
Bad
323 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from Hellocloth
Dear customer,
Thank you for your order and post here.
We have checked about the order number HHC2328 you offered here, but i'm so sorry to tell you it is not come from our site.
Could you please cgeck it again?
Any problem, please contact with comment@hellocloth.com so that we can solve your problem as soon as possible.
Thank you for your kind support and cooperation.
Hellocloth
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Scammers like they all say!!
Scammers like they all say!!
Took 5 months for me to finally get a refund on goods I NEVER even received and even then it was only because PayPal helped me.
DO NOT BUY from them!!!
November 1, 2018
Unprompted review
Reply from Hellocloth
Dear Customer,
Thank you for your order and post here,
we are sorry for your unpleasant shopping experience on Hellocloth, would you please offer us your order number at comment@hellocloth.com so that we can solve your problem as soon as possible ？
Thank you for your kind support and cooperation.
Hellocloth
CHEAT AND A FAKE SITE
Scammers, i wish i had researched their site before ordering from them.
They sent me something completely different from what I ordered.
something so substandard that it is ridiculous.
they are describing clothes are being linen and then send you garbage which does not like anything similar and neither is it linen but some horrible flimsy scarf like material.
i spent 413 USD on this site.
stay away and do not get tempted
October 31, 2018
Unprompted review
Reply from Hellocloth
Dear Customer,
Thank you for your order and post here,
we are sorry for your unpleasant shopping experience on Hellocloth, would you please offer us your order number at comment@hellocloth.com so that we can solve your problem as soon as possible ？
Thank you for your kind support and cooperation.
Hellocloth
Great deal
I dont really have much to say but it was a great deal. It fits great and stays cool and dry during outdoor. The durability of the elastic is yet to be seen but so far it does look good. Great product. Really happy with it.
October 29, 2018
Unprompted review
Reply from Hellocloth
Dear customer,
Thank you for order and sharing.
I am very pleased that we leave you a great impression.
We hope our friendly and efficient service will help you with any concerns or issues you may have in a timely manner.
Welcome visiting us again
Perfect services!
I cant keep calm about this. They have given me enough reason to trust and believe in online transactions again. My delivery was overwelming and timely done. The goods where just as expected. I couldnt believe it till i got what i orderd. I am trilled by their services.
October 29, 2018
Unprompted review
Reply from Hellocloth
Dear customer,
Thank you for order and sharing.
I am very pleased that we leave you a great impression.
We hope our friendly and efficient service will help you with any concerns or issues you may have in a timely manner.
Welcome visiting us again
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I think it's a fake site
I think it's a fake site, I paid the money I received nothing... I'll do. Complains everywhere ⬅➡⬆⬇↗↘↙↖... U stole my money 2 months with no delivery, every mail I sent I receive the same reply
October 26, 2018
Unprompted review
Reply from Hellocloth
Dear Customer,
Thank you for your order and post here.
Very sorry for the inconvenience to you.
Your order has been checked and our customer service has sent an email to your register email address mah*****@hotmail.com
Please pay attention to your email box .
Thanks for your cooperation.
Any question, please feel free to contact us via comment@hellocloth.com.
I love your clothing for several…
I love your clothing for several reasons. The first of them is that it is a store dedicated to people with larger sizes. The clothes are very good quality. I am allergic and the material is so pleasant for the skin that there is no comparison with the things that I bought earlier and I was constantly scratching. Everyone will find something for himself!
October 26, 2018
Unprompted review
Reply from Hellocloth
Dear customer,
Thank you for order and sharing.
I am very pleased that we leave you a great impression.
We hope our friendly and efficient service will help you with any concerns or issues you may have in a timely manner.
Welcome visiting us again
The quality is second to none and I was…
The quality is second to none and I was very pleased to learn of the ethical manufacturing process and the company’s values in general. The shirts are thick enough that I don’t need to layer up, yet breathable and light feeling as the weather begins to warm up.
October 26, 2018
Unprompted review
Reply from Hellocloth
Dear customer,
Thank you for order and sharing.
I am very pleased that we leave you a great impression.
We hope our friendly and efficient service will help you with any concerns or issues you may have in a timely manner.
Welcome visiting us again
Quality Clothes bought online ever
I have ordered clothes from here. The designs were very awesome of Hellocloth. I was not sure about quality before ordering. But when I received the order, I came to knew that delivery was on time. There was no delay in delivery. Stuff quality was excellent. There were no any defects in clothes. I received exact what I ordered. I am happy for this. Great quality, great service and great response time. I will definitely buy again. Recommended to others.
Thanks!
October 26, 2018
Unprompted review
Reply from Hellocloth
Dear customer,
Thank you for order and sharing.
I am very pleased that we leave you a great impression.
We hope our friendly and efficient service will help you with any concerns or issues you may have in a timely manner.
Welcome visiting us again
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Hellocloth is a great place for…
Hellocloth is a great place for shopping when it comes to apparels. They have a nice and long variety of clothes, shoes and undergarments. They also offer many discounts which can be availed in a limited time period.
October 25, 2018
Unprompted review
Reply from Hellocloth
Dear customer,
Thank you for order and sharing.
I am very pleased that we leave you a great impression.
We hope our friendly and efficient service will help you with any concerns or issues you may have in a timely manner.
Welcome visiting us again
I am a frugal online shopper but still…
I am a frugal online shopper but still i have to do much because i love giving presents. Hellocloth gives variety at one stop. I have bought a swimming suit and it was the same as shown on the site. So i highly recommend this.
October 24, 2018
Unprompted review
Reply from Hellocloth
Dear customer,
Thank you for order and sharing.
I am very pleased that we leave you a great impression.
We hope our friendly and efficient service will help you with any concerns or issues you may have in a timely manner.
Welcome visiting us again
I have recently bought some sweaters…
I have recently bought some sweaters from HelloCloth as the winter is arriving. I must admit that this is a wonderful online store that fulfills its commitment of providing quality and last but not least, they value their customers.
October 24, 2018
Unprompted review
Reply from Hellocloth
Dear customer,
Thank you for order and sharing.
I am very pleased that we leave you a great impression.
We hope our friendly and efficient service will help you with any concerns or issues you may have in a timely manner.
Welcome visiting us again
I love everything.
I love everything.
The clothes and the kindness of the saleswomen are charming !!!, the shop, the super beautiful clothes and the very good attention we are going to 10.
What I like most is the people who wear the clothes are people. Normal, not models of.pasarela and so we see how they really look so beautiful and elegant clothes they have in different bodies
October 22, 2018
Unprompted review
Reply from Hellocloth
Dear customer,
Thank you for order and sharing.
I am very pleased that we leave you a great impression.
We hope our friendly and efficient service will help you with any concerns or issues you may have in a timely manner.
Welcome visiting us again
Advertisement
I'd wear toilet paper over this stuff
The worst quality clothing I've ever had in my house. Literally wouldn't even give them to the charity shop.
October 22, 2018
Unprompted review
Reply from Hellocloth
Dear Customer,
Thank you for your order and post here,
we are sorry for your unpleasant shopping experience on Hellocloth, would you please offer us your correct order number at comment@hellocloth.com so that we can solve your problem as soon as possible ？Because the order number you offered does not come from our site.
Thank you for your kind support and cooperation.
Hellocloth
Liars & Scammers
They told me they would refund me and even sent me an email saying they had refunded me. LIES, ALL LIES. Don't buy from this company. Their products are low quality and do not look like pictures at all.
October 22, 2018
Unprompted review
Reply from Hellocloth
Dear Customer,
Thank you for your order and post here.
Very sorry for the inconvenience to you.
Your order has been checked and our customer service has sent an email to your register email address shamee*****@yahoo.com
Please pay attention to your email box .
Thanks for your cooperation.
Any question, please feel free to contact us via comment@hellocloth.com.
I ordered some items in June returned…
I ordered some items in June returned them in July. It's now October and I still don't have the refund I was promised.
October 21, 2018
Unprompted review
Reply from Hellocloth
Dear Customer,
Thank you for your order and post here.
Very sorry for the inconvenience to you.
Your order has been checked and our customer service has sent an email to your register email address kkwa*****@gmail.com
Please pay attention to your email box .
Thanks for your cooperation.
Any question, please feel free to contact us via comment@hellocloth.com.
Hello Cloth ... GOODBYE AND GOOD RIDDANCE!
So, their reply to my husbands email was EXACTLY the one they sent me a week ago. Track 17 leads me to Royal Mail who said something is coming but that’s been the status from September 13th!?! So STILL NOWHERE TO BE SEEN?!?
Absolutley awful. Ordered something months ago and had had emails everyday for a week then nothing. They sent me a tracking number which just says that the Royal Mail UK have been advised it will arrive. That was posted on the 13th September and still has no updates.
They sell things over the internet but cannot fulfil anything. So why are they doing this. Very unprofessional. Awful customer service. Probably the worst I have experienced in 47 years!!!
Appalling. Will never buy anything from them again and will tell everyone that will listen how terrible they are as it is an abomination. They don’t actually deliver anything. EVER!?! Over a month still no cleaner update.
October 21, 2018
Unprompted review
Reply from Hellocloth
Dear Customer,
Thank you for your order and post here.
Very sorry for the inconvenience to you.
Your order has been checked and our customer service has sent an email to your register email address marting@*****.ae
Please pay attention to your email box .
Thanks for your cooperation.
Any question, please feel free to contact us via comment@hellocloth.com.
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Going on three months and no refund
Going on three months and no refund. Excuse after Excuse. Stay away from this vendor!
October 21, 2018
Unprompted review
Reply from Hellocloth
Dear Customer,
Thank you for your order and post here.
Very sorry for the inconvenience to you.
Your order has been checked and our customer service has sent an email to your register email address trace*****@hotmail.com
Please pay attention to your email box .
Thanks for your cooperation.
Any question, please feel free to contact us via comment@hellocloth.com.
Unacceptable no feedback its three…
Unacceptable no feedback its three months no parcel yet the took payment upfront.
October 19, 2018
Unprompted review
Reply from Hellocloth
Dear Customer,
Thank you for your order and post here.
Very sorry for the inconvenience to you.
Your order has been checked and our customer service has sent an email to your register email address lang*****@gmail.com
Please pay attention to your email box .
Thanks for your cooperation.
Any question, please feel free to contact us via comment@hellocloth.com.
I ordered a shirt about 4 months ago to…
I ordered a shirt about 4 months ago to be told it’s out of stock when I messaged them to say I haven’t received it.
I asked for a refund
3 months on and no refund.
They said 15 to 20 business days.
This is a disgrace & bad customer service .
I buy a lot on line and never had a problem through other companies.
Will never buy again and warn others to stay away from this company
October 18, 2018
Unprompted review
Reply from Hellocloth
Dear Customer,
Thank you for your order and post here,
we are sorry for your unpleasant shopping experience on Hellocloth, would you please offer us your order number at comment@hellocloth.com so that we can solve your problem as soon as possible ？
Thank you for your kind support and cooperation.
Hellocloth
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