Hellocloth Reviews 

I was a bit nervous because I'd never ordered anything from here. They are great!! I purchased a kiss shirt as a gift and it was very soft and the colors were bright. It even arrived two days early!! I definitely recommend it

Very good experience I am charmed with me the treatment that they gave to me and the speed with which I come the product of very good quality was mas of what it was waiting I them recommend totally they are very serious and the treatment to the buyer is of first

thank you for your attention the product is of supreme quality and your attention was first they responded immediately and I got the product very fast and also exceeded my expectations in a wonderful way I recommend this store.

I ordered a dress in June - it did not arrive as promised. I complained and they offered a refund. They did not do the refund and to date I have had one excuse after another so I believe the company to be a scam and certainly not a properly trading company. do not go near them.

I love the store I wear a beautiful dress of excellent quality

My favorite place to on-line
search like if i might i'd blow all my cash on
war paint.
I am extremely Happy that I looking into the nice on-line market.
everal world categories product things during this look.
Its terribly nice product during this look.Their shops are so high-quality -
the piles online markite.Thanks

An excellent website. I was uneasy at first since I've had bad experiences shopping online before, but was immediately attracted to their products and decided to go for it. It was not a mistake, the products arrived in a safe and timely fashion and are wonderful. This is a site I'd definitely recommend.

I placed an order with this company on May 14, 2018. They informed me in late June of the fact that they no longer have the product but they could offer me a gift card to make another purchase. I declined and asked for a refund. They said it would happen. It is now Sept. 8 and it has not happened. Last three emails have gone unanswered. DO NOT BUY FROM THEM. IT IS A SCAM!

I expected to wait awhile to receive this order as it was being shipped from China. The order came and I made the mistake of wearing it that night to my birthday celebration. When I was undressing for bed I realized I was covered with a rash over my torso back and front, upper arms and thighs. It was somewhat itchy but it was very angry looking. Needless to say I made an appointment with my primary care doctor. Her first thought was STAPH infection as she had seen an other patient the week before with a similar rash that responded to a strong antibiotic. My rash didn't. I went the dermatologist. She did a biopsy and tested my for the thirty five most common allergens. I am not allergic any of them. At age 78 I really didn't think I would be as I have never been known to be allergic. Mystery rash! I had still not washed the dress since I had realized that the only new thing I had introduce in to my life was the dress I decided not to wash it and wait until the rash responded to the cortisone cream. AFTER 3 WEEKS OF THE CORTIS. AND SINCE THE ALL THE REDNESS HAD DISAPPEARED, I decided to put the dress on for several hours and promptly broke out all over again
Since then I have discovered the fabric had probably been treated with formaldehyde, and to that I am probably allergic. I understand these Chinese companies work on a very slim margin. They evidently treat their warehoused fabrics with formaldehyde to keep bugs out of the fabric....moths, etc. The dress would probably never would have caused me this trouble if I had washed it before hand. If i get the courage up to try again since the washing I will let you know. I am in the 7th week of this quasi scientific experiment. I can't afford to send the garment for testing so I have been the guinea pig. I believe that their garments should have a label sayin wash before use! I have received part of the order that I had placed soon after the first came. It is a straw purse but the dress has not arrived yet that I ordered at the same time. It has been about 5 weeks and I have received to form letter offering a return, but I haven't asked for that. I responded that I will wait for the dress... the saga continues.

Total Scam!!!! Do not order from this company. If I could give them less than 1 star, I would!! I ordered a romper from them which was supposed to arrive in 7-10. Days. After emailing to complain more than once the garment arrived. (Almost 3 months later!) The sizing was completely off. It was so tiny! After complaining again via email I was told that maybe Asian sizing is not the same as US sizing. Really?? And that is something that I should have known??? No size chart in th description and no indication that it was coming from China. When I told them I wanted a refund I was told that I would have to pay shipping back as well as initial shipping so I should probably just keep it. I persisted. I sent it back and forwarded the tracking info along with the original order info. They now say that they never received the item. So, I’m out the original cost plus the additional shipping!! NEVER ORDER FROM HELLOCLOTH!!!! The positive reviews on here seem to be totally fake!!

Update on the Update!
I eventually got my refund!!!! Yes I know it shocked me too!!!!
I literally emailed badgered & annoyed the heck out of them. I told them they gave companies in China a bad name and that they were scammers. Now one of their customer services ladies ‘Fanny Wang’ asked as I had my refund would I change my review. I told her I would in 10-15 days exactly the same as their refund policy.......so here goes. Yes the pictures of their clothes look lovely. No I did not get my item. Yes it took three months to get a refund. Yes I still think their company is scammers.
Yes I did get my refund but seriously it is not good policy to ask customers to wait 10-15 days continually, to tell you their finance department have problems and the list goes on!!!!! Seriously if they owe you money- badger the hell out of them.
I would never purchase or recommend this company ever!

Update: Hello Cloth/Hello Scam sent me an email which basically says nothing different to the other 20 saying they are going to refund me (still waiting) I’ve had all the excuses problems with finance system/ takes 7-10 days then 14-21 days. In other words all the crap that scam companies use that want to screw money out of hardworking people ........all the true reviews have had all heard

Ordered a dress on 8 July and got told it was a hot item but expect more in stock. Waited no news so opened a case with PayPal....then I got an email from hello cloth saying to get a refund I needed to close the account to free up the money to refund. Now 3 weeks later no refund and PayPal can’t help as case has been closed. Would say to anyone never ever purchase from this company they are scammers.

Bought a beautiful dress on July 8th at Hellocloth...I know, The Netherlands might be far away from the States, but still no delivery? After almost two months???
Only got an e-mail on July 19th which says that it was a hot item and they will notify me when it will be shipped.

I'm wondering if other people have the same experience.

I ordered for a dress and i entertained within 2 days, which is really shocking for me. The quality of dress was owsum. It was just the same i want to get. I am very satisfied from the services and fabric’s quality. I will definitely back to you soon. Thumbs up for your team.

Hey, I ordered a dress from this site. They delivered my order within 24 hours. Its amazing, i really like it. I must say the team of this website is much efficient and hardworking, such a nice experience for online shopping. i really appreciate to them and wish them good ahead.

NEVER EVER ORDER FROM THIS COMPANY! Such a scam! Such a shame!
They ripping people off with fake products, very low quality not even close to the photos you see on the website! DO NOT TRUST THIS WEBSITE, THIS COMPANY AND THIS PRODUCTS - THEY WILL STEEL YOUR MONEY OVER AND OVER AGAIN! DON'T TRUST THE REVIEWS - FACE PEOPLE , FACE COMPANIES!
DO NOT BELIEVE ANYTHING HELLOCLOTH TELLS YOU.

Such a scam!
They keep ripping people off, changing their Facebook pages, and trying to add positive FAKE REVIEWS to this site. You can see the SAME "people" posting positive reviews for other Asia/Indian-based scam companies. Your only hope is to file a dispute with PayPal or your credit card company. DO NOT BELIEVE ANYTHING HELLOCLOTH TELLS YOU. They will run you in circles and never refund you.

Really I like how they offer the quality with reasonable price and shipping consistently. No wonder they are such a good online shopping website runner. I bought so many times and always got right product with reasonable price and quality. You are doing very well. Wish you all the best ahead.

I have bough more than 8 products from this site and i found products genuine as i ordered. I must add here that the product was same shown in photograph. It was such a good experience. I will definitely recommend to buy your next apparels from this site without any hesitation. Thanks a lot for such a good shopping experience.

Great company, they have very good products and would definitely recommend this company to anyone.

I got over $70 worth of stuff I was not happy with here is their response. See below. Unacceptable. Beware when ordering. It is to good to be true. If you treat your customers this way. I'd rather pay a little more and be treated better. I beg you not to order from them.

Dear Customer,

Glad that you have received your order but sorry that you are not satisfied.

If you want to send the item back for exchange or refund, the return-shipping fee needs to be afforded by yourself.

Considering the high shipping fee to return it all the way back to our warehouse, I will kindly suggest that you keep it as a gift to someone who may fit it.

As a compensation, we would like to offer you a $20 cash coupon. It is more convenient for you to use buy other items in our website at any time.

Waiting for your reply and have a nice day.

Best regards,

Maxine

Customer Service Team
Hellocloth