I’ve been unable to log onto the website to make a purchase and my messages have not been responded to really disappointed. Use the product last year has anything happened to the company?
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely fantastic eyelashes. Took me a few goes getting them positioned properly, but they are amazing and you definitely can’t even feel them when they are on! Have never found any strip lashes th... See more
Absolutely dismal...Product arrived and I was super excited to try it..the natural lashes are quite sparse and I was mortified when I lifted the lash from sticky position in box to find half the lash... See more
I have literally tried every false lash there is. I have watched hours worth of videos of how to apply them, magnetic, magic liner, you name them- I’ve tried them. And I can never get them to stay... See more
Company details
Written by the company
The ULTIMATE lash brand for beginners. Hello Dame London offers the perfect solution if you are new to false lashes. Our Invisylash lashes will enhance your eyes making them alluring and enticing by giving you length and volume where you need it most. Our innovative invisible lashes are so lightweight you won't even know you are wearing them.
Contact info
United Kingdom
- zoe@hellodamelondon.com
- hellodame.london
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’ve been unable to log onto the…
I’ve been unable to log onto the website to make a purchase and my messages have not been responded to really disappointed. Use the product last year has anything happened to the company?
Great Product
I highly recommend Hello Dame lashes. I have little time and less patience for applying makeup. I can’t believe how beautiful and how easy these lashes are to apply! I love the natural look too.
Such a great product
Such a great product, easy to use looks fantastic just the right amount of visibility if you are not someone who wants the full on Russian Lash glamour look, far better for the more mature person that just wants a bit of a boost
Perfect
Quick delivery of my order. Good instructions on the box of lashes. Perfect lashes just what I needed for that little bit of glamour on an evening out. Easy to remove ready for their next outing.
Fabulous
I received them pretty quickly and I just used them and I love them! In 100+ degrees they hung on and looked fabulous 😀
Fab lashes
Fab lashes, look so natural, just what I need, easy and quick application
Glue too dark
I like the lashes, I wish the glue was clear. It seemed so clumpy and too dark for my natural lashes.
Great natural looking lashes
The lashes are very easy to apply, are invisible to anyone looking and can be reused multiple times making them good value. Delivery was fast and the items were well packed.
Shocking customer service
UPDATE: Since posting this I have now received a response on facebook. I have not found an email from the 21 June in my email or my SPAM folders.
Shocking customer service. I have emailed, commented and got no response to arrange a return of an up-opened box. Also have checked my SPAM folder - nothing!
Invisilash - Lashes fall apart, near impossible to use.
Wish I had checked the reviews before wasting my money.

Reply from Hello Dame London
How do I remove this dark sticky glue…
How do I remove this dark sticky glue like bond from my lashes? I HAVE TRIED EVERYTHING and nothing works. This is an awful product and why have you removed the comments capacity from Instagram? I can only conclude its because lots of people are complaining.
Brilliant
I have never been able to put on false lashes before, even though I’ve tried loads of different ways. I thought I’ll give this way a go…. And I have to say I’m absolutely in love with them, and wish I’d discovered them before now. They are so so easy to apply, if I can do it, anyone can. They also last all day. I’ve recommended them to everyone I know.

Reply from Hello Dame London
Heavy and quite stiff
Great to be able to get brown lashes! They're bigger than I expected, and quite stiff. They're quite heavy and not as easy to apply as i was hoping. I'm going to trim them, then looking forward to giving them a spin.
No invisiglue provided.so cant attatch
The lashes look natural but are expensive for what they are.. bought 2 lots ..1st came without glue( thought a mistake so let it go) 2 lot the same! No invisiglue! Disappointed :-( How are clients supposed to attach if no glue provided?
Super easy to use for someone that is…
Super easy to use for someone that is useless with lashes
A bit disappointed
I never received them….
Shocking customer service!!!
I have put in TWO messages of complaint- with zero response!!! Shocking customer service!!!!

Reply from Hello Dame London
I have not received my eye lashes but I…
I have not received my eye lashes but I keep receiving this to give them feed back .. I have not wore them since they are not delivered yet!

Reply from Hello Dame London
The invisilashes look fantastic and are…
The invisilashes look fantastic and are so easy to put on and wear. My learning curve is with the tacky glue, and how to remove it. It makes my natural lashes clumpy, which I don't like. I will keep trying though because the lashes are great.
TERRIBLE
TERRIBLE. The glue is impossible to remove, not easy to apply.
Have tried on numerous occasions to contact them for help but no response. They also have comments turned OFF on Instagram posts, a sure sign they are a dodgy company.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






