Hellofresh Ireland Reviews 3,163

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,136 reviews, reviewers had a great experience with this company. Customers are really happy with the product, often highlighting the high quality and freshness of the ingredients. People appreciate the user experience, finding the recipes easy to follow and the variety of meals excellent, which helps reduce food waste and makes cooking enjoyable and less stressful. However, some people were dissatisfied with the delivery service, mentioning issues like late arrivals, missing items, or incorrect addresses. Some reviewers also noted concerns with the quality of certain ingredients, such as chewy chicken or vegetables that spoiled quickly, and occasionally found portion sizes to be small.

What people talk about most

Product

Customers had positive experiences with the product. Many reviewers praise the high quality and freshness of... See more

Quality

People report positive experiences with quality. Many customers praise the high quality and freshness of the... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise the reliable... See more

User experience

Users describe positive interactions with the user experience, often highlighting convenience and ease. Many... See more

Order

Consumers find order to be ambiguous, with some reporting issues like missing food, unexpected orders, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great for cutting down on the 'What's for dinner?!' conversation!! Easy to follow recipes. Good choice of calorie controlled meals with all macros in app so handy for healthy meals. Only downside is t... See more

Company replied

Rated 4 out of 5 stars

I love Hello Fresh I find the flavours and variety great and it really keeps me on track cooking nice meals each day. It would have been a 5 star review but I feel like the portion sizes are sometimes... See more

Company replied

Rated 4 out of 5 stars

This is a great concept, the food is high quality, fresh and delivered exactly as advised. Only issue I had was I only had to look at the website and I received a delivery. No “check order” or “pay”.... See more

Company replied

Rated 3 out of 5 stars

Step by step instructions where generally good but could be clearer in certain recipes. Some steps probably could be changed around as products that cook fast go cold while continuing on with other s... See more

Company replied


Company details

Written by the company

You'll choose your favourites from our weekly menu of exciting recipes and decide how many meals you'd like for however many people. Then, we'll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We've got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie preferences to those who just want quick and easy recipes to save even more time in the evenings! Most importantly, you're in control of your box, so you can skip a week or two whenever you like in your account area. #HelloFreshIE #hellofreshireland


Contact info

3.8

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 3 out of 5 stars

Missing vital ingredient

One of the most vital ingredients was missing in my most recent recipe (the tortillas for making nachos!)

May 5, 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Niamh,

Thank you for your feedback, and we’re really sorry to hear that a key ingredient was missing from your recent recipe, especially the tortillas for your nachos.

We understand how frustrating this can be, and we appreciate you bringing it to our attention. We’ll make sure this is properly flagged with the relevant team so it can be looked into.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
– Ann 💚
The HelloFresh Team

Rated 5 out of 5 stars

Great variety of dishes

Great variety of dishes, easy to follow recipes & ingredients all in one bag. It makes cooking different dishes an easy task with no waste!

April 24, 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Daithi De Brun,

Thank you so much for the five stars! ⭐

We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚

We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Rated 5 out of 5 stars

We have been using HelloFresh for about…

We have been using HelloFresh for about a year now and I can't imagine life without it. The convenience of coming home to a bag of fresh ingredients, without have to put any thought into dinner is just amazing.
I enjoy cooking, I just don't enjoy the planning that goes along with it. The weekly shop is away quicker and smaller and requires a lot less planning.

July 15, 2025
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Reply from Hellofresh Ireland

Hi Louis!

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ann💚
The Hellofresh Team

Rated 5 out of 5 stars

Quality of produce is excellent .

Quality of produce is excellent .
It took the mystery out of cooking a curry. Very convenient that the ingredients are provided and in the exact amount...no ends of jars left over. I did not expect to be so impressed

April 23, 2026
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Reply from Hellofresh Ireland

Hi Michael,

Thank you so much for the five stars! ⭐

We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚

We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Rated 3 out of 5 stars

Like the convenience of having all the…

Like the convenience of having all the ingredients pre weighed and ready to add. Not a huge variety per week. Steak or roast dinners another 50% higher cost.

April 30, 2026
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Reply from Hellofresh Ireland

Hi Deirdre Forde,

Thank you for taking the time to leave us a review, we really appreciate your feedback!

We’re glad to hear you had a positive experience overall, and your comments truly help us understand what’s working well and where we can improve. While we noticed the 3-star rating, we’re always striving to turn a good experience into a great one, and your insights are invaluable in helping us get there.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
Portia💚
The Hellofresh Team

Rated 5 out of 5 stars
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Anonymous,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Rated 4 out of 5 stars

Good variety of recipes

Good variety of recipes, good products and really good portion of side vegetables.

April 30, 2026
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Reply from Hellofresh Ireland

Hi Elverys Customer,

Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.

If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊

Here’s to more tasty, hassle-free meals ahead! 🥗✨

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊
Portia💚
The Hellofresh Team

Rated 2 out of 5 stars

Clance dont like it

Clance dont like it

April 20, 2026
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Reply from Hellofresh Ireland

Hi Ryan

Thank you for taking the time to leave us a review, we really appreciate your feedback!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
– Rusty💚
The Hellofresh Team

Rated 3 out of 5 stars

Good put ordering can be improved

Food is very tasty easy to prepare great gir busy weeks but ordering canbe tricky as there is no way to preset dietary requirements so you have to manually search recipes rather than receiving a curated list

May 25, 2025
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Reply from Hellofresh Ireland

Hi Hannah

Thank you so much for giving us a try, we're really glad to hear you enjoyed your meals! We're sorry to hear, though, that some aspects didn’t meet your expectations, and we sincerely apologise for that.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
– Rusty💚
The Hellofresh Team

Rated 2 out of 5 stars

Chicken went out of date, mouldly breadcrumbs

Chicken went out of date a weekly meal, and the breadcrumbs were mould for another meal, not a fan

April 21, 2026
Unprompted review
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Reply from Hellofresh Ireland

Hi Tom,

I’m really sorry to hear about your experience with the chicken and the breadcrumbs. We understand how disappointing this must be, especially when you’re expecting fresh, high-quality meals.

This is certainly not the standard we aim to provide, and we appreciate you bringing it to our attention.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
– Rusty💚
The Hellofresh Team

Rated 5 out of 5 stars

Freshness of the products

Freshness of the products, variety of meal selection and customer service.

March 29, 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Anna

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Rusty💚
The Hellofresh Team

Rated 3 out of 5 stars

The delivery tracking was terrible

The delivery tracking was terrible. I was given a delivery time and then the tracking updated to say it was 4, 3 and zero minutes away. The food arrived 3 hours after the scheduled time. The customer service agent was polite but didn't email as she said she would. The food was good and recipes easy to follow

April 16, 2026
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Reply from Hellofresh Ireland

Hi Catherine,

I’m really sorry for the confusion with the tracking and the delay in your delivery. I understand how frustrating that must have been, and I also apologize that you didn’t receive the follow-up email as promised.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
– Rusty💚
The Hellofresh Team

Rated 5 out of 5 stars

There is a very good selection of meals…

There is a very good selection of meals of varying complexity and style. I appreciate the fact that I have options between things I can throw together rapidly or things with greater sophistication. I've also been quite pleased to find that the menu is expansive enough that I still have options for novel meals after such a long time.

October 23, 2025
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Reply from Hellofresh Ireland

Hi Matthew

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Rusty💚
The Hellofresh Team

Rated 5 out of 5 stars

Good fresh food when I need it and…

Good fresh food when I need it and tasty accompaniments

April 16, 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi There

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Rusty💚
The Hellofresh Team

Rated 5 out of 5 stars

Easy to cook

HelloFresh has made my life so much easier. I don’t have to do shopping anymore because they send all the ingredients, and they’re always fresh. The recipes are simple to follow, so cooking is quick and stress-free.

I love that I get to choose my menus each week from their selection. It’s lovely having meals I actually want to eat without the planning.

Highly recommend if you want fresh food without the hassle!

April 16, 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Claudia

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Rusty💚
The Hellofresh Team

Rated 5 out of 5 stars

Ingredients were good quality and…

Ingredients were good quality and carefully selected. Portion size was good. No waste.Recipes were easy to follow. I enjoyed the meals I chose and will use the service again

April 16, 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Maire

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Rusty💚
The Hellofresh Team

Rated 5 out of 5 stars

Think it is the fact that I can cook…

Think it is the fact that I can cook meals with directions

April 18, 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Violet,

Thanks so much for your feedback! We're really glad to hear that the step-by-step directions are helping you feel confident cooking your meals, that’s exactly what we aim for.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

-Ann

Rated 5 out of 5 stars

I was tired of my same old boring food

I was tired of my same old boring meals. This way I can experiment a bit and eat good, tasty food. I'm enjoying this new experience. Delivery is excellent, and the driver is friendly and efficient. The quality of food is excellent.

April 18, 2026
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Reply from Hellofresh Ireland

Hi Felicity,

Thank you for your lovely feedback! We're so happy to hear you're enjoying trying new recipes and adding variety to your meals. It’s great to know the delivery experience and quality of ingredients have been excellent too, we’ll be sure to pass on your kind words.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

-Ann

Rated 5 out of 5 stars

Amazing stuff

Amazing stuff! I enjoy cooking with Hello Fresh, all ingredients are fresh and of high quality. Preparation is so easy that I can cook with my kids. I highly recommend it to all busy people who still want to eat homemade dishes.

April 18, 2026
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Reply from Hellofresh Ireland

Hi Magdalena,

Thank you for your amazing feedback! We're thrilled to hear you're enjoying cooking with HelloFresh and that the recipes make it easy and fun to cook with your kids. It’s wonderful to know the freshness and quality of the ingredients are making a difference for you!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

-Ann

Rated 5 out of 5 stars

Takes pressure off

Our experience of HelloFresh has been great. Delicious, easy to prepare meals that have taken the pressure off shopping and meal prep in our home and added some interest to our weekday dinners.

Good quality ingredients and reliable delivery.

February 19, 2026
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Reply from Hellofresh Ireland

Hi Niamh,

Thank you for your wonderful feedback! We're so happy to hear that HelloFresh has made mealtimes easier and more enjoyable in your home. It’s great to know you’re loving the delicious recipes, quality ingredients, and reliable delivery.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

-Ann

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