Harbor is a unique company in that it deals with preparation for all sorts of weather events or even something as common nowadays as a supply chain issues. I use their app but recently bought an item... See more
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It was cancelled twice due to the convenience of the store. If you don't have Packraft in stock, please tell me from the beginning. I don't think it's a very kind response.
Super cool little solar blow up light. Definitely satisfied with my purchase. You can tie this bad boy up on your pack and have light whenever you need. Even just for around the house or out back. Gre... See more
Order 2 emergency zone blankets. One okay the other had a slit threw the outside cover from a box cutter! Poor quality control to ship that to anyone! I just wanted to say that they were extremely qui... See more
Company replied
Company details
Written by the company
Harbor is an all-in-one safety and emergency platform designed to help people be and feel safer in their everyday lives, through data-driven, hyper-personalized risk management tools and step-by-step plans that make disaster preparedness easy and accessible.
Contact info
853 Broadway , 10003, New York , United States
- shop@helloharbor.com
- helloharbor.com
Harbor radio is great.
The radio was exactly as described and exactly what I needed. All plus and no cons. It took, however, much longer to arrive than should be necessary but it did arrive safely and in good packaging.
September 16, 2021
Thank you Margie!
I order the Ecoflow power station and some other solar items to be delivered to my son’s house in Ohio. I evacuated New Orleans because of hurricane Ida and have not returned. I mistakenly put the wrong house number for delivery and sent a text and email to Harbor Shop and Margie promptly responded. She was so kind and understanding and immediately corrected my mistake. GREAT CUSTOMER SERVICE!!!! Thank you Margie.
September 14, 2021
God the wrong thing and ripped me off
God the wrong thing and ripped me off. I will tell everyone IKnow
September 14, 2021
Reply from harbor shop
Hi Mark,
I checked your order and see that you placed an order for the Voyager radio, and that was what was shipped and delivered properly to you. Did you mean to order a different product? Please let us know so that we can be sure you received what you intended to buy. Thank you.
I ordered the emergency shut off tool…
I ordered the emergency shut off tool and they arrived today. It is exactly what I needed but didn’t know that until I saw it. It’s light weight, non sparking, for gas and water shutoff emergencies but small enough to be useful. I bought 4, one for me and one for each of the other men in the family. A great stocking stuffer!
September 13, 2021
It was easy to purchase the item i was…
It was easy to purchase the item i was intrested in, the next step will be if im satisfied with my product...Thanks
September 7, 2021
Very user friendly site
Very user friendly site. Has lots of good things!!! Excited for them to come and use them.
August 31, 2021
WaterBricks Shipped in VERY Thin Boxes
Part of my order was drop-shipped from WaterBrick. I got 2 cases of 10 Waterbricks and they were packed in VERY THIN cardboard that ripped when I moved the boxes. They were delivered with rips in the boxes as well and it looked like the delivery person had trouble with them, too. This is not Harbor’s fault, but I hope that Harbor can take this matter up with WaterBrick.
August 30, 2021
Reply from harbor shop
Hi PK, I am sorry to hear this and glad that you brought it to our attention. We have never had an issue with Waterbrick orders before so it sounded like there was some damage to the packaging during shipping. I will definitely follow up on this to ensure it doesn't happen again. Thank you for being a customer!
Quick Shipping
Very quick shipping love the coffee pot we ordered item received in good condition so we were very pleased!
August 29, 2021
My friend never got the atlas I ordered…
My friend never got the atlas I ordered and sent to her.
August 28, 2021
Reply from harbor shop
Hi Kathy, I took a look at the order you placed for your friend and it looks like you had the billing and shipping addresses swapped on the order and the item was delivered to your own address. I'll follow up in a private email to ensure the atlas arrived at your own address. Thank you!
Great product for sure!!!
Great product. Great price. Great delivery time. 5 stars for sure!!!!!
August 27, 2021
Great customer service
Great customer service! Product was defective and had no problem getting a replacement. Will definitely order from them again. 2 thumbs up
August 27, 2021
Great Customer Service
All items are of high quality and as described. The package was damaged in transit, resulting in missing items, and their customer service was thoughtful and quick. Replacement items arrived in three days.
August 27, 2021
Follow up Order 2 emergency zone blankets
Order 2 emergency zone blankets. One okay the other had a slit threw the outside cover from a box cutter! Poor quality control to ship that to anyone! I just wanted to say that they were extremely quick on reordering me another emergency zone blanket to replace the damaged one. Thank you for that. You don't have many companies that care about there customers. Again, thanks.
August 26, 2021
Reply from harbor shop
Hi Harvey, thank you for your feedback and I am so sorry to hear that one of your items was damaged! I will let our warehouse know of this issue, as it was clearly damaged during packing. I will send you a replacement right away.
Thank you,
Margie
The radio I bought from Harbor is a…
The radio I bought from Harbor is a sweet little unit with great sound and amazing reception. Very happy!
August 26, 2021
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