While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great service and range of products. I ordered an SPF that I’ve not been able to find elsewhere & a couple of lips products. Despite being sent from Korea, it arrived quite quickly, well packaged and... See more

Rated 5 out of 5 stars

Best prices online, easy to use website and reasonable delivery costs. Really well packaged!

Rated 5 out of 5 stars

I've ordered a couple of times now from Hello Seoul. Im absolutely delighted with their service and products. There was some lovely little freebies too, which was a nice surprise. Please note, the p... See more

Company replied

Rated 5 out of 5 stars

I've ordered from Hello Seoul a few times now and they are excellent. The products are a good price - cheaper than some other K-Beauty UK sellers - and they often run sales and offers which make their... See more

Company replied

Company details

  1. Beauty Supply Store

Written by the company

Your one stop K-Beauty Shop


Contact info

4.8

Excellent

TrustScore 5 out of 5

190 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery on time

Delivery on time, good product, cheaper than some other places, plus a number of samples as a gift. Will be buying more.

May 4, 2023
Hello Seoul logo

Reply from Hello Seoul

Thank you so much for 5-star review! Love, Hello Seoul Team♥

Advertisement
Rated 5 out of 5 stars

Amazing company

Amazing service, would purchase from them again, great range of products

April 21, 2023
Hello Seoul logo

Reply from Hello Seoul

Hello there, Thank you for the 5-star review!! We appreciate it! Love from Hello Seoul Team ♥

Rated 5 out of 5 stars

Excellent

I ordered some items that I could not find on other kbeauty websites, they came from the stock in S Korea. There was no extra charge. I was very happy with the delivery and service. Great company!

March 24, 2023
Hello Seoul logo

Reply from Hello Seoul

Hello there, Thank you for the 5-star review! All the best, Hello Seoul Team ♥

Advertisement
Rated 5 out of 5 stars

Really good website to order from

Really good website to order from! Genuine products, very fast delivery and super friendly too. Cannot recommend enough if your a fan of k-beauty

July 11, 2022
Unprompted review
Hello Seoul logo

Reply from Hello Seoul

Hi love, Thank you for the 5-star review! All the best, Hello Seoul Team ♥

Rated 5 out of 5 stars

great service

fast delivery in uk and great authentic products

August 27, 2022
Hello Seoul logo

Reply from Hello Seoul

Hi Love! Your review made our day! Thank you for the 5-star! All the best, Hello Seoul Team ♥

Advertisement
Rated 5 out of 5 stars

ordered on Friday received everything…

ordered on Friday received everything on Wednesday great communication and customer service

August 25, 2022
Hello Seoul logo

Reply from Hello Seoul

Hi Lovely! Thank you for the 5-star! All the best, Hello Seoul Team ♥

Rated 5 out of 5 stars

Forever Sold

Amazing! I found this place after a lot of searching for particular items I wanted and they had it all. It came so fast and I love them, would definitely recommend!

August 1, 2022
Hello Seoul logo

Reply from Hello Seoul

Hi Lovely! Thank you for the 5-star! All the best, Hello Seoul Team ♥

Rated 5 out of 5 stars

Quality products and fast delivery

Quality products and fast delivery! Would recommend for interesting K-beauty products and skincare.

July 18, 2022
Hello Seoul logo

Reply from Hello Seoul

Hi Monica! Thank you so much for the feedback, we appreciate it! Love from Hello Seoul Team ♥

Advertisement
Rated 5 out of 5 stars

Second time purchase - v happy

Second time purchasing from Hello Seoul and as before I'm very happy. Products that I don't see on other K-beauty sites, great prices and fast free shipping. Thanks!

May 30, 2022
Hello Seoul logo

Reply from Hello Seoul

Hi Love! Your review made our day! Thank you for the 5-star! All the best, Hello Seoul Team ♥

Rated 5 out of 5 stars

Will be buying from them again

Super fast delivery, wonderful people, great communication!

May 28, 2022
Hello Seoul logo

Reply from Hello Seoul

Hi Lovely! Thank you for the 5-star! All the best, Hello Seoul Team ♥

Rated 5 out of 5 stars

Ordered some of my favourites after…

Ordered some of my favourites after running out which arrived only a couple days later! Very fast delivery and freebies are always included. So happy as usual, thanks guys 🫶

May 27, 2022
Hello Seoul logo

Reply from Hello Seoul

Hi Lovely! Your review made our day! Thank you for the 5-star! All the best, Hello Seoul Team ♥

Rated 5 out of 5 stars

Trustworthy, quick, authentic!

I get all of my skincare from this website. Not only are the prices typically cheaper than places like Boots or other kbeauty websites, the customer service is great and the shipping always comes so unexpectedly quick.

The website has a good selection of items to choose from, and I love everything I’ve purchased (especially all of the COSRX).

Definitely my primary supplier for my skin and kbeauty products from now on!

May 20, 2022
Hello Seoul logo

Reply from Hello Seoul

Hi Nicole, Thank you for this amazing feedback, Stay safe! Love from, Hello Seoul Team ♥

Advertisement
Rated 5 out of 5 stars

Lovely small business.

Lovely small business.

My parcel came with a freebie which I was actually considering ordering so I was happy! I have tried to order this product for nearly a year and finally found it on this website. Delivery time was really good. Thank you again :(

May 19, 2022
Unprompted review
Hello Seoul logo

Reply from Hello Seoul

Hi Lovely! Your review made our day! Thank you for the 5-star! All the best, Hello Seoul Team ♥

Rated 5 out of 5 stars

Products arrived very fast

Products arrived very fast. Even had a hand written thank you. Well packaged. Cant waot to try these products. Would recommend 😍

May 18, 2022
Hello Seoul logo

Reply from Hello Seoul

Hi Kristy! Thank you so much for the feedback, we appreciate it! Love from Hello Seoul Team ♥

Rated 5 out of 5 stars

so amazing

Helloseoul is amazing! My package arrived so fast and I was really impressed by how much care and effort they put into them. They even gave me free masks! Definitely will be sticking with helloseoul for my skincare!

May 17, 2022
Hello Seoul logo

Reply from Hello Seoul

Hi Aj, Thank you for this amazing feedback, Stay safe! From Hello Seoul Team ♥

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look