HelloSlippers Reviews 236

Bought T-rex slides and the kids love them. Seller replied to my email enquiries straight away.

Its a good stuff, great designed, and its comfortable.

Worst seller ever , ship from chiana without any insurance , they don't offer it too because shipping with a VERY LOW COST shipping method requies more 2month to bring it to customare.

They dont offer any services or help or replacement or tracking package

SUPER SCAM DON'T TRUST THIS B.CHES

Great after sales service and very reliable company. Thumb up!

My husband absolutely loves the slippers! I’m so happy with this purchase -the quality, the service, everything is perfect. Will definitely be buying again!

Very comfy slides and unique accessories.
👍

These slippers are amazing – super comfy and look great! The winter version has this soft, fluffy lining that keeps my feet warm and cozy, and the design is awesome. I love that you can swap out the attachments, and the glow-in-the-dark feature is a cool touch. I’ve been wearing them for about a week, love it and so many people have complimented them! Definitely planning to grab a few more pairs as Christmas gifts – my friends are gonna love them!

I ordered a pair of Burgerstocks. No issue in my order being delivered -- HOWEVER -- the size sent was too small. I reached out asking if I could exchange for a bigger size and received an email back saying that was the largest size they had (which wasn't the case when I originally ordered) and "Mandy" requested pictures to prove the shoes were too short. After sending the pics I was sent an address to ship the shoes back to China. The cheapest possible shipping option was over half the cost of the shoes. And, since the customer is responsible for shipping, there's no guarantee simply sharing a tracking number will prompt the refund as the shoes have to first arrive then be expected. I asked for store credit. They do not offer that either. But finally I made my way here to trustpilot and found out like many others with inaccurate and defective product issues, I was offered "50%" off another pair. This is certifiably a SCAM.

In September, I saw an advert for the burger slippers on social media and fell for the hype. It will be the last time I order something based on a targeted advert.

Originally, my review was somewhat hot-headed and focused on the inaccurate sizing chart and how, as a result, it was not possible for me to order the slippers in the correct size. The company's returns policy did not allow me to ask for a return or exchange, as all returns are at the purchaser's cost.

I did reach out to the company, and I received a response saying that multiple customers had had the same experience as me and that they were committed to making it right by sending me a replacement if I updated or withdrew my TrustPilot review.

However, after cooling off and reflecting, I’ve read more TrustPilot reviews and looked for the product elsewhere. The same products this company sells can be found at a fraction of the price on Temu and AliExpress. This leads me to suspect this company is a drop shipper marking up mass-produced and cheaply made products to an exorbitant level. While I cannot prove this to be the case, I personally do not feel comfortable engaging with the company further.

I will gift the slippers to someone who can wear them and chalk up this bad experience as a personal lesson in overconsumption. I do appreciate that the company reached out to me in an attempt to make it right; however, as I said, this whole process does not sit right with me.

For transparency, my original review is below.

“Do not trust this company.

After double and triple-checking their sizing guides, I ordered a pair of slippers in a US women's 9 - an EU 39 - my usual size. The slippers took a long time to arrive, and when they did, they were too small and were marked size 38.

When I contacted the company to point this out, they responded with this:

"We recently updated the sizing for our Burgerstock. Please rest assured that the slides you received are from our previous version, and they are in the size you originally selected. We sincerely apologize for any confusion or inconvenience this may have caused."

If so, HelloSlippers, WHY did you not update the sizing for the Burgerstock online at the point of ordering? This made it literally impossible for me to order the correct size for my feet.

Adding insult to injury, I have a pair of useless slippers that I cannot return because of their horribly dishonest returns policy - where customers can only return to China at their own expense, more than the cost of the slippers.

I have requested a refund and have pointed out to the company that my claim for a refund falls under the following clause of their refund policy, as the item received was a 38, not a 39 as described on their website:

1.7 In very rare instances where your item arrives badly damaged or significantly not as described, our customer support team will request further information before being able to initiate a refund. This includes photos, pictures, screenshots, product descriptions and other material that we can use to verify that the item has arrived damaged or is significantly not as described.

I have also pointed out that their size guide, as of today 15/10/2024 STILL has the US Women's Size 9 as an EU 39, which is WHAT I ORDERED.

I am awaiting a response.”

Everything about my experience with Helloslippers has been great!! The product I ordered was perfect and sooo comfortable. I wear it every day at work and walk in it all day and it's so well cushioned. People compliment the design and attachments I put on my slippers too. One of the owners reached out to me via email after my purchase and so have the staff. They have been very nice, professional, and followed up with my experience. Overall this company is a 10/10! I'd ordered from them again!

Very helpful with everything and fast replies to questions/issues
They are amazing

I didn’t realize that this is not the slippers I’m looking for at the beginning because it looks almost the same as the one from another brand.

But I realized it too late. The return policy sucks, although I didn’t open it. I have to ship it back to China myself. But the shipping address was from US.

You either have good luck that you are satisfied with the products, or you will waste money trying to return them.

The slippers are cute, however the sizing i”was off and the return policy to China is insanely expensive. i gave 2 stars here because I posted a 3 star review on their site and it was deleted. Not worth the trouble.

The Mr Skully slippers are so cool ! They are comfy and are well made. The accessories are really well made too. Even though they shipped from china , the tracking worked perfectly and they arrived quickly (10 days). Highly recommend!

First, I've tried posting this exact review, with pics, on their website and they keep removing it. You'll notice there is only 5 star reveiws.

Two stars because the burgerstock shoes are actually cute and well made. I would however not buy from them again nor recommend had I known they ship from China with no domestic contact or warehouse. If you search around the website you can't tell but you also can't find a physical address, the only way to contact is a generic email or a submit form and the return policy, shipping on the buyer, you have to email them. I don't mind them being made in China, however I hate dealing with a company that ships direct from china. It took 12 days of no communication except inital confirmation email, before we got the your item has shipped notice. It then took another 11-12 days to receive the package. We did get a tracking number but it only updated every few days. 

Be very sure of the size of shoe you order. You are more than likely stuck with the shoe you order regardless of if you want to return them because the return is expensive (estimated $20 at the cheapest, $30-60 high end to return to Wenzhou China) . We bought the shoe size based on their sizing guide and it was super big.  I dont know if the sizing is off or if just this pair is off. Not only were they too long but the width that goes over the top, of your foot, the upper, we could fit our whole hand under. Since the sizing is unisexed id say the shoes is more sized for the way a males foot is. They are also very heavy shoes so a big and heavy slide shoe means you continuously fall out of them. I would estimate that we would need probably 2 sizes smaller, but again, im not sure i can confidently say everyone should size down.

In the end, we poked more holes in the band to hopefully tighten the top enough and we also added purchased insoles. All in all, this ended up being expensive purchase and I wouldn't do it again knowing what i know now (shoe $65+shipping $9.00+insoles $15.00) for a cute shoe that only somewhat fits correctly. Some of the shark style is available on amazon and I woild recommend buying them there. The other styles like this hamburger are not.

Absolutely love my burger stocks! When I received my first order I was so excited and started wearing them around the house right away, but by the third day the bottoms started to peel off. When I showed helloslippers the issue they immediately sent out replacement! Without hesitation! I was so appreciative of it! Because these shoes make me smile every time I wear them! 10/10 will buy from Hello Slippers again!

my shark slides are really great. They’re more comfortable than I anticipated, and the glow in the dark accessories glow really well. My only slight issue is the price point, I wish they were a bit more affordable.

Delivery took a couple weeks, but everything else was amazing. They sent emails to keep me informed on shipping status. Tracking showed every stop from China all the way to Texas. Shoes are great quality and so cute.

I just got my HelloSlippers Burgerstock slippers, and they’re seriously the cutest! If you love fun, quirky stuff, these burger-themed slippers are a must-have. They look like birkens but with a playful twist, and they’re super comfy for everyday wear.

The quality is amazing—sturdy straps and well-made overall. Plus, everyone who sees them loves them! I get compliments all the time.

If you want something comfy and unique, these are perfect. Totally recommend grabbing a pair!