HelloSlippers Reviews 236

I purchased the panda shark slides to use as house slippers. First I'll say they are incredibly comfortable, non slip on hardwood/ceramic tile, and absolutely adorable! Unfortunately, when they arrived there was tear in the shipping envelope and the panda figures on the top had been damaged. I couldn't find replacement panda figures for sale on their site so I reached out to customer service to ask if I could purchase replacements because the slipper was fine so I didn't want to buy a whole new pair (the pandas are removable). They got back to me right away and requested photos of the damage which I sent along. Rather than offering new pandas they instead offered me a 50% refund and I keep the slippers or they will send me a whole new pair free of charge! I chose the replacement pair and recieved tracking info within the hour! I couldn't believe it! I haven't experienced customer service this good in years! I'd happily recommend this company! They make a great product and if anything goes wrong their customer service team has you covered and then some!

I mistakenly ordered the wrong size of slippers and emailed their support helpline inquiring if I could have the correct size shipped. They were extremely friendly, responded quickly and got me the size I wanted. Thanks guys!

They were comfy and quiet!!

Bought the Shark slippers as gifts for family, they love them.

I was cautious with this site at first... just like any other ad you see on instagram, but did some research and everything looked good so I ordered the Eulalia green bunny slippers.
The shipment and delivery were quick! Only took 8 business days to arrive. Their communication was great too. Sent a personalized email thanking me for my order and promptly replied to my emails (one just to thank them for reaching out to me, and another asking how to leave a review on their website once the slippers arrived).
Overall quality is good. Nice materials, looks like the photo on the website, very cute and comfortable. Sizing (US 6-7.5) is great for the length and width of my feet, but some room on top so I probably could've gone with 1 size smaller. I see others have also suggested ordering 1 size down, especially if you're inbetween sizes.
The free pair of socks that came with my order are also a nice little gift and cute.
I will definitely be ordering from them again in the future if this level of service and quality remains.

I ordered 3 pairs of slippers, 2 of which were perfectly fine. It was the shark slippers that came that were completely different than what I ordered. I ordered the light to dark gray gradient color way and instead received what looked like the regular black shark slides that were spray painted halfway white. I contacted customer service to get a refund so I could rebuy them. The response was that they didn’t meet the criteria for a refund/return. I said I just want to return them so I can get what I actually ordered and they responded with a 50% off offer for my next pair. I just want what I ordered.

Good deal, it takes very little time for my order to arrive and the flip flops are of very good quality and very comfortable, I would make another order.

These are my fav shoes there super comfy and good for summer I recommend u get these and they have really fun colors

Shark slippers are absolutely amazing feels like walking on softest mattress

Shipping was very fast! Super happy to have my new slippers..never taking them off! They are so soft and squishy!

I would by it again. Super sweet slippers, my daughter loves them. Good quality!!!! Thanks!!!!

I got three pairs of slippers from them and they all were cute and comfy. I got the shark slippers the clogs and fuzzy slippers. I also got a free pair of avocado socks for free. They all fit, I’m a size 9.5-10 so I got the size 9-10. I think next time I will size up on the closed toe slippers just because I like a little more toe room. Shipping took about 3 weeks. When it arrive my slippers were bunched together in a bag with tape, I guess they were out of boxes. When I opened my package there was a strong spell mixed like paint and something chemically but the smell went away in about 10-30 mins. Overall I will buy again.

She slipper delivered to me, and when I open it OMG is badly damaged and I emailed them to request a return, and they said my item doesn't meet the criteria circumstances. What!!?, I show them the picture clearly of where it damaged, and telling me it doesn't meet their require damaged? How more bad you want a slipper to be damage.

they came after a long wait, but the shark slides are sooo cute and i plan on getting different colors to mix n match!

I was afraid this was a scam. The website has little to no info about the seller and there's only one email address as a point of contact. There're also no options to edit orders once they've been placed. So if you're a dummy like me and don't notice your browser auto entered your old address as your shipping information until minutes after placing the order it can be incredibly nerve wracking to look for help and only find one email.

I was pleasantly surprised to receive an answer and correction of my shipping address by someone in customer service. Even better?? I messed up the address AGAIN in my first email and they were quick to change it AGAIN within like 4 hrs. I was really blown away by that.

The product took a while to get to me, about 3 weeks but i expected the longer times and was not bothered by this.

The slippers are wonderful, No damage to the packaging or product. They're easy to clean, You can rise any dirt from outside right off. They're comfortable and adorable.

They're Exactly what was advertised. I'm hoping the details for the eyes and teeth last with continued use.

My 5 year old son wants a pair now to match. I'll have to make another order soon.
This time I'll remember to correct the address in my autofill!

Pleaassseee I haven't gotten my slippers yet the wait is slowly killing meeee I keep checking my email for the tracking i placed the order on the 13th of April its the 26th now

I bought two pairs but got the wrong size for my gf and I emailed and got such a quick and easy response and they fixed my ordered so quickly. I really appreciate you all. Asheley Wong helped me!

I bought a pair of slippers to use in my rooms & a high boot heel for outing. Both pair is so amazing & get at a good price. Impressed by my shoes I bought from here highly.

Still haven't received any updates via email about my order?

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