While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Hello Travel is a 2nd Generation Family owned Coach and Minibus Company based near Gatwick Airport
unit 5 Hurstridge, Hathersham Lane, Horley , RH6 9JG, Horley, United Kingdom
4.3
10 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent feedback from the client, all went like clockwork and very good service. Incredibly accommodation when adding in last minute stop offs
Reply from Hello Travel Services
Thank you Bev,
Im glad we were able to assist you this time and hopefully we can work together in the future
Best wishes
William
A really Good operator we use at NCN. Also giving customers the greatest service possible.
Very polite and professional. Just a delay collecting due to heavy traffic. I appreciate this can happen but calls had to be made to find out the situation.
Jordan was our driver to and from Gatwick, and the service was excellent both ways. He was punctual, friendly, and helped with our luggage each time. The rides were smooth and comfortable, and his professional, welcoming manner made the transfers completely stress-free. Highly recommended.
Jordan was brilliant. Had good communication from him before our trips and he was friendly and accommodating. I’ll be using him again for sure.
For our Christmas party
The booking was easy and turned up on time
The driver Jordon couldn't do enough for us
Very friendly , waited for us no trouble..
Also dropped us off a variety of stops which he didn't have to do ,
I would highly recommend this company
Russell
Travelled from Brighton to Birmingham. The wonderful driver Jordan text to advise of his arrival time - he was there ready and waiting for us. Jordan was polite and friendly and drove us safely back to Birmingham under horrific weather conditions and had to navigate around a serious accident on the motorway. Wouldn’t hesitate to use Hello Travel again and would request Jordan as the driver again he’s a credit to the company.
Really great service, good communication, our driver Jordan was incredibly friendly and amenable! Many thanks!
Punctual and professional on all levels. Great quality and price for our school.
Thank you. Driver Jordan was great.
Reply from Hello Travel Services
Thank you very much for travelling with us
We Look forward to welcoming you back aboard in the future
I had a great experience using Hotel Travel Services.
The whole process was really seamless and efficient. I would highly recommend their services to anyone and I will be using them in the future.
Big shout out to Jordan, who was super helpful and professional.
Reply from Hello Travel Services
Hello Alex
Thank You Again for choosing Hello Travel Services
We look forward to welcoming you back aboard in the future
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
