HelpCenter.io Reviews 2

TrustScore 4 out of 5

3.8

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Company details

  1. Software Company

Written by the company

The easiest way to create a beautiful and smart help center and level-up your customer support.


Contact info

3.8

Great

TrustScore 4 out of 5

2 reviews

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Rated 5 out of 5 stars

Simple and eficient

After searching and trying different tools, I was lucky to find HelpCenter and its team. The tool is super easy to deploy and implement. In a matter of minutes, you can create your first articles and create your portal homepage with categories. Some lacking features (ex. IP whitelist) were quickly developed and deployed by the team. Very happy with the product.

February 23, 2022
Unprompted review
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Rated 5 out of 5 stars

Wow! I love helpcenter.io

I love this platform!!! It's price-fair and has all the functions you need for a help center! I was at Zendesk before, it was way too expensive, you always had to pay more and more.

I can only recommend helpcenter.io!

February 12, 2021
Unprompted review

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